RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Retailers must enhance in-store experiences to attract and retain customers.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Korona

FEBRUARY 15, 2022

A point of sale system used to be a cash register that simply took account of the sales of the day and organized the bills into sections. The current main function of point of sale systems remains the same. – Point of Sale Components. Which Point of Sale Product Is Best For Your Business?

Point of Sale 52

Point of Sale Payment Services POS Payments 52

RetailMinded

JANUARY 8, 2024

Want to know the secret sauce for bumping up customer loyalty? Get this – it’s not just about flash sales and points programs. Let’s transform those sales receipts into stories of connection and cause – game on, retail rockstars! Now hold up, what’s this move management deal?

Customer Loyalty 59

Customer Loyalty Management Customer Retail 59

iVend

AUGUST 19, 2024

Read more In this article we’ll take a look at customer appreciation strategies, why they are important, the steps to create them, and the way that point of sale customer loyalty and promotions technology underpins implementation. Why is customer appreciation important?

POS 52

POS Point of Sale Customer Customer Loyalty 52

Retail TouchPoints

JULY 8, 2022

Say Farewell to Cart Abandonment, Welcome Loyal Customers. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Bottom Line.

Merchant Services 273

Merchant Services Payment Services Payments Point of Sale 273

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 307

Retail Customer Loyalty Social Media POS 307

365 Retail

MAY 25, 2021

Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has found. In fact, 21% of respondents reported that online customer service is still not as good as in-store assistance. Fieldwork took place between 4-8 March, 2021.

Customer Loyalty 52

Customer Loyalty Customer Omnichannel Point of Sale 52

Retail TouchPoints

SEPTEMBER 11, 2023

As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line. Why is experiential retail having a moment? To help, retailers are transitioning to edge computing.

Technology 261

Technology Point of Sale Customer Experience Customer Loyalty 261

Retail TouchPoints

JULY 12, 2023

Your favorite store would recognize you when you walk in and already know your preferences (perhaps through information provided for a customer loyalty program), so you’d get an experience customized for you. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

Retail TouchPoints

JANUARY 13, 2021

The credit cards will closely connect with Walgreens’ new myWalgreens customer loyalty program, which launched in November 2020. Eligible customers will be able to use the Walgreens credit card for purchases at more than 9,000 Walgreens stores, Walgreens.com and via the Walgreens mobile app.

Financial Services 175

Financial Services Customer Loyalty Point of Sale Mobile 175

Ecommerce Platforms

JULY 9, 2022

Manage inventory across multiple sales channels and locations. Customer loyalty programs with distinct customer profiles. Tracking for cash flow, sales, finance, and product use, as well as other reports. However, you’ll need to consider their fees in conjunction with the cost for your point of sale system.

POS 180

POS Shopify Payment Services Shipping Costs 180

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). How can in-store data help improve customer loyalty? Personalizing your marketing message also helps drive customer loyalty.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? This point of sale system is particularly useful for tracking employee information too.

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POS lightspeed Payment Services Point of Sale 104

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 259

Shipping Costs Improvements Live Chat Retail 259

iVend

MARCH 11, 2024

Add this all up and it means that well-designed and executed loyalty programs can boost revenue from members customers by *. The benefits of customer loyalty don’t stop at increased revenue – loyalty also helps to generate higher profit margins too. Loyalty delivers a massive boost to retail success.

POS 52

POS Customer Loyalty Retail Payments 52

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. What to consider when choosing a point of sale supplier for coffee shops. Customer Facing Display To Improve Customers Checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

GetElastic

OCTOBER 27, 2021

A strong performer with a robust product offering including fraud detection, point of sale, alternative payment options (like Venmo and PayPal consumer accounts) and financing options such as BNPL (Buy Now Pay Later). Square offers value-adds for additional fees such as customer loyalty programs and appointment scheduling.

Payment Services 148

Payment Services Payments Merchant Services PayPal 148

iVend

FEBRUARY 15, 2024

Add this all up and it means that well-designed and executed loyalty programs can boost revenue from members customers by *. The benefits of customer loyalty don’t stop at increased revenue – loyalty also helps to generate higher profit margins too. Loyalty delivers a massive boost to retail success.

POS 52

POS Customer Loyalty Payments Point of Sale 52

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Customer loyalty goes far deeper than just attractive offers at the POS and personalized recommendations. That covers the front end, but what about the backend?

Customer Loyalty 254

Customer Loyalty Recommendation Supplies POS 254

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

The ability to search for products from anywhere in the store when customers are looking for something will enhance the customer experience and benefit your store chain in several important ways. For starters, your sales staff won’t have to go to the front of the store every time a customer asks a question about a product.

Payment Services 75

Payment Services POS Mobile Operations 75

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. It expands potential customer base. • It can lead to customer loyalty. It drives order value. It’s widely available. •

Payment Services 272

Payment Services PayPal Electronics Games 272

Dynamic Action

JUNE 9, 2023

In fact, according to Gartner, companies that provide a great customer experience are up to 60% more profitable. Evolution of Merchandising Experience Customer experience initially focused on the point of sale and beyond. Customer Loyalty – Consistency breeds loyalty.

Multi-channel 62

Multi-channel Customer Loyalty Point of Sale Customer Experience 62

Dynamic Action

MAY 23, 2024

Summary Customer experience (CX) is the most important factor that impacts consumer loyalty. CX has evolved from focusing on the point of sale to connecting with customers in the discovery and evaluation phase (DX). This shift takes retailers from product-centric, to customer-centric.

Customer 62

Customer Customer Loyalty Customer Experience Point of Sale 62

Retail TouchPoints

JULY 3, 2023

Cloud architecture is built to support functions like mobile customer loyalty programs, inventory management tools, personalization capabilities and even point-of-sale. And these functions can be seamlessly incorporated across touch points.

Consumer 270

Consumer Omnichannel Retail Technology 270

Retail TouchPoints

SEPTEMBER 13, 2024

Retailer employees can also benefit from advanced in-store capabilities, particularly smart devices that allow them to track supply chain updates and search for products when assisting customers. And from an enterprise perspective, smart stores have the potential to improve customer loyalty, enhance operations and increase revenue.

Payments 278

Payments Payment Services Retail Omnichannel 278

Wiser

NOVEMBER 29, 2023

They aim to encourage these entities to stock more of the product, allocate more shelf space, or promote it more vigorously to customers. Tactics often include bulk buying discounts, rebates, or incentives like free point of sale displays. These techniques encourage consumers to buy more or choose one brand over another.

Consumer 146

Consumer Customer Loyalty Supplies Customer Retention 146

Korona

SEPTEMBER 20, 2022

With our vast knowledge of the general retail industry point of sale needs, we realized we’re the perfect solution for the cannabis industry. Plus, find out more about why KORONA POS is such a good fit for the industry and what makes us stand out from other point of sale solutions.

POS 59

POS Point of Sale Customer Loyalty Other 59

Retail TouchPoints

SEPTEMBER 8, 2020

After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s Rewards builds on the retailer’s Yes2You Rewards loyalty program but allows shoppers to earn more Kohl’s Cash in more ways.

Customer Loyalty 292

Customer Loyalty Gifts Events Channel 292

Ecommerce Platforms

MARCH 25, 2022

A point of sale solution makes it quick and simple to take a range of payments through various methods, including chip-and-pin and contactless or mobile payments. Shopify POS Review (Mar 2022): Is it the Best Point of Sale System & Retail POS? The point of sale system can even offer comprehensive sales reports.

POS 104

POS Payment Services Payments Shopify 104

RetailMinded

MARCH 10, 2022

While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit. Brand health includes customer loyalty, the consumer experience journey and customer connectivity.

POS 98

POS eCommerce Fulfillment Payment Services 98

Retail TouchPoints

MARCH 31, 2023

The key advantage is that it offers a wide range of automated capabilities such as digital card usage, points conversion, retail vouchers, loyalty programs and buy now, pay later features. Loyalty Programs Loyalty programs are a big attraction, especially if they are tiered and multi-faceted. It’s reckoned that nearly 4.5

Financial Services 273

Financial Services Payment Services Payments Small Business Retail 273

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 274

Technology Payment Services Retail POS 274

iVend

JANUARY 6, 2023

Capture an alternative sale or additional sale, by bringing customers back into the brick and mortar store. Enhance customer loyalty and satisfaction – attracting new customers and retain existing ones. Knowing delivery times and the returns process is a proven deciding factor in reducing cart abandonment.

Management 97

Management Technology Customer Customer Loyalty 97

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty.

Payment Services 273

Payment Services Retail POS Operations 273

iVend

JULY 15, 2022

In organisations where employees are engaged and happy in their work, staff turnover is lower, and profitability, productivity and customer loyalty are consistently higher. In the quest to create delighted customers and employees, one of the most effective approaches is state-of-the-art, enterprise-class retail technology.

Technology 98

Technology Payment Services Retail Payments 98

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well.

Omnichannel 228

Omnichannel Payment Services Specialty Retailers Customer Loyalty 228

Retail TouchPoints

FEBRUARY 17, 2021

This type of one-to-one proactive outreach about highly relevant topics is effective in driving return visits and sales of high-margin full-price items. Reward Your Most Loyal Customers. Loyalty programs offer another tool to track buying behavior and gather customer data while also driving additional revenue.

Customer Data 288

Customer Data Marketing Customer POS 288