Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

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Payment Services Retail Point of Sale Supplies 246

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

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Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Its simplicity works for the retailer and customer alike.

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Financial Services Payment Services Payments Small Business Retail 278

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. To stay afloat during the lockdown, some retailers had to let go of their in-store associates. Simplify Checkout and Boost Efficiency.

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Technology Payment Services Retail POS 278

Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points.

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Consumer Omnichannel Retail Technology 275

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Conducting a third-party audit of cybersecurity protocols.

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Payment Services Retail POS Operations 278

Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. Even before 2020, brick-and-mortar retailers had been fighting a fierce battle against leading ecommerce players. Digitization is Rewriting the Rules of Retail.

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POS Retail Information Consumer 237

Retail TouchPoints

SEPTEMBER 11, 2023

Retailers have taken notice of this shift and are increasingly turning toward experiential retail to meet changing customer preferences. In fact, according to a Forrester Consulting study sponsored by Shopify, 40% of brands say offering experiential retail will be a top priority for them in the next year.

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Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

MAY 18, 2021

Many top-tier cannabis brands are changing the face and culture of their cannabis brick-and-mortar experience through the use of the following design elements typically implemented by high-end retailers: Reimagined Floorplans. Fixtures, furnishings and equipment (FFE) are setting a new tone in the cannabis retail space. Experience.

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Jewelry Customer Experience Point of Sale Customer Loyalty 299

Retail TouchPoints

OCTOBER 4, 2023

To do this, Reduto and her team immerse themselves in the industries they serve — and one of the largest is retail. Competition is crazier than ever in the retail category, and really across advertising in general,” said Reduto, SVP of Client Strategy at NBCU in an interview with Retail TouchPoints. said Reduto.

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Retail Consumer Shopping Carts Technology 292

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Opportunities were seldom explored across the retail and shopping sphere, primarily due to the lack of a requirement. But what about physical retail stores?

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Customer Loyalty Recommendation Supplies POS 258

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. As convenient as it is to consumers, buy now, pay later is really a plus for retailers: • It boosts conversion rates. •

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Payment Services PayPal Electronics Games 277

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). If you’re a traditional retail brand looking to get more data savvy, this can be a huge challenge. Cross-sell and up-sell.

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Marketing Customer Loyalty POS Point of Sale 225

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

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Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

JANUARY 13, 2021

The credit cards will closely connect with Walgreens’ new myWalgreens customer loyalty program, which launched in November 2020. Eligible customers will be able to use the Walgreens credit card for purchases at more than 9,000 Walgreens stores, Walgreens.com and via the Walgreens mobile app.

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Financial Services Point of Sale Customer Loyalty Mobile 179

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today. What consumers really want from brands and retailers. Curious about how consumer attitudes and behaviors are evolving?

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Merchant Services Cryptocurrencies Payments Payment Services 342

Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. There are two key factors of the shopping experience that will help promote retailer success after the holidays.

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Omnichannel Payment Services Specialty Retailers Customer Loyalty 232

Retail TouchPoints

SEPTEMBER 8, 2020

After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s Rewards builds on the retailer’s Yes2You Rewards loyalty program but allows shoppers to earn more Kohl’s Cash in more ways.

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Retail TouchPoints

SEPTEMBER 10, 2024

When shoppers permit access to their loyalty accounts, stylists can make recommendations based on previous purchases as well as integrate customers’ loyalty benefits, such as earned coins or birthday rewards, into the current shopper journey.

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Customer Loyalty Recommendation Channel Information 258

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Learn what your competition is doing.

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Payment Services Shipping Costs eCommerce Payments 357

Ecommerce Platforms

JULY 9, 2022

With Shopify POS Lite, the features you get include: Connection to integrated payment hardware options with Shopify Payments Non-payment integrations with retail hardware (such as cash drawers and receipt printers) Customizable smart grid environment for adding the products, discounts, and features you access most often to your home screen.

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POS Shopify Payment Services Shipping Costs 180

RTP blog

APRIL 23, 2018

These customers are much more willing to pay a fraction of the ownership cost for the benefit of a product for a short time. As consumer attitudes have changed when it comes to fractional ownership, the ease of offering fractional ownership at traditional retail businesses has progressed.

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eCommerce Retail POS Toys 150

RTP blog

JULY 14, 2017

Account takeovers occur when fraudsters gain access to consumers’ login and password information for a retailer, which allows them to see that customer’s personal information, credit card number, store rewards and more. He was also VP of marketing for Chockstone, a customer loyalty and payments innovator.

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Merchant Services Payments eCommerce Payment Services 150

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. But rather than seeing them as two essential but separate – entities, the retailers who get the most from their POS and ERP systems are those that integrate them.

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Payment Services POS Operations Retail 52

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. A single data breach in the retail industry typically costs more than $1.84

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Payment Services Shipping Costs Sporting Goods Retail 165

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

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Payment Services POS Mobile Operations 97

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. It’s what facilitates transactions with customers, helping you to improve operational efficiency and provide a better customer experience. Table of contents How much does a retail POS system cost? Let’s dive in!

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Point of Sale Payment Services Payments Merchant Services 52

GetElastic

OCTOBER 27, 2021

A strong performer with a robust product offering including fraud detection, point of sale, alternative payment options (like Venmo and PayPal consumer accounts) and financing options such as BNPL (Buy Now Pay Later). It’s especially compatible with restaurant, retail, and professional service environments. Website: paypal.com.

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Payment Services Payments Merchant Services PayPal 148

iVend

JULY 15, 2022

Customer satisfaction and employee satisfaction are the two sides to the thriving retail business coin. Happy customers buy more, return more and tell others. Happy employees contribute to the bottom line of a retail business. iVend Retail Technology iVend is a leading provider of enterprise-class retail technology.

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Technology Payment Services Retail Payments 98

RTP blog

SEPTEMBER 28, 2018

By KC Fox, Radial Retailers today continue to face an uphill battle in the ongoing fight against fraud. While the victim of the crime is the unsuspecting consumer, retailers often lose credibility and trust in the eyes of the consumer. Retailers need to implement effective fraud management solutions to keep consumers safe.

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Payment Services PayPal Payments Point of Sale 150

Korona

FEBRUARY 15, 2022

A point of sale system used to be a cash register that simply took account of the sales of the day and organized the bills into sections. The current main function of point of sale systems remains the same. – Point of Sale Components. Which Point of Sale Product Is Best For Your Business?

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Point of Sale Payment Services POS Payments 52

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Retailers are no longer just selling products; they are crafting experiences. Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back.

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Customer Loyalty Payment Services Customer eCommerce 52

Korona

FEBRUARY 9, 2023

Clearly, opening a retail store is a challenging feat. What are the key tools for evaluating your retail performance? This guide will walk you through some tips about improving retail performance and key metrics you should track to get the most out of your business. And more loyalty will lead to better sales.

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Improvements Payment Services POS Payments 98

BigCommerce

SEPTEMBER 14, 2018

Merchants who sell everything from razors to pet food to mattresses to meal kits have seen the writing on the retail wall. In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. You’re not alone. The writing is on the wall.

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Consumer Shipping Costs Merchant Services Games 305

iVend

DECEMBER 2, 2019

iVend Retail integrated omnichannel platform now certified for Sage 300cloud. This partnership enables Sage sales channels to provide businesses with a total solution, integrating iVend Retail and Sage 300cloud for simpler and more flexible business management with minimal manual intervention and streamlined functionality.

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Retail Merchant Services Omnichannel POS 87

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

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Customer Loyalty Customer POS Social Media 52