Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? There are a few basic things you need to keep in mind while choosing an ecommerce platform for your business such as necessary functionality, cost and what types of third party integrations are needed.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

lateshipment

MARCH 16, 2025

When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party. Who exactly gets blamed when this happens?

Shipping Costs 130

Shipping Costs Payment Services Document Shipping 130

Groove

JULY 2, 2019

Shopping cart abandonment is often influenced by competitive pricing, uncertainty about store credibility and general forgetfulness. Shopping Cart Abandonment Tips. Among many available options, we we recommend using promoting free shipping and discounts and promotions. Free Shipping. Provide Security Assurances.

Shopping Carts 244

Shopping Carts Payments Live Chat Shipping Costs 244

Groove

JUNE 16, 2023

Only ask for essential information that is necessary to process the order, such as shipping and billing details, and any required payment information. Many customers prefer not to create an account or go through the hassle of providing personal information beyond what is required to complete the purchase.

Merchant Services 313

Merchant Services Payment Services eCommerce Shipping Costs 313

lateshipment

MARCH 8, 2025

It signals to customers that you believe in your products and are confident in their quality. Attract new customers 67% of shoppers check your return policy before they even buy anything. That’s a huge chunk of potential customers actively looking for your return policy before making a purchase decision.

Shipping Costs 130

Shipping Costs Shipping Document Shipping Labels 130

BigCommerce

NOVEMBER 13, 2017

Thinking of selling a single product each day at flash sale prices? Customer Loyalty. Customer Lifetime Value. We’ll also give you tips and tricks on how you can do the same for your brand. Seriously Silly Socks : Personalization & pick, pack, ship simplification. operating costs as previous platform.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. In this, we’ll look at how you can leverage ecommerce big data effectively to grow your business and better serve your customers.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

BigCommerce

JULY 25, 2017

Each comes with its own tips and tactics, and each its own version of what success is, how it happens and why anyone beyond that individual who achieved it should care. B2B buyers often require personalized prices –– which you can get by logging in on Atlanta Light Bulbs site (they use customer groups to make this happen).

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

BigCommerce

AUGUST 17, 2018

We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t miss a post.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

lateshipment

MARCH 15, 2025

Key Elements of a Positive Post-Purchase Experience Here are the critical elements of a positive purchase experience: Streamlined Order Fulfillment and Delivery Customers appreciate it when you value their time and display sincerity in ensuring their interaction with your e-commerce platform is nothing short or buttery smooth.

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Payment Services Shipping Costs eCommerce eCommerce Platforms 130

Retail TouchPoints

JULY 1, 2022

That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few). Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. The average U.S.

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Subscription Consumer Shipping Costs Customer 333

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Running a hybrid B2B/B2C business?

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Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

SEPTEMBER 18, 2023

It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other direction, with sellers representing 60% of all sales. A decade ago, hardly any sellers sold globally through Amazon; last year, U.S.-based

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

BigCommerce

DECEMBER 20, 2017

Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. In 2018, one thing is guaranteed, Facebook Ad inventory will go up in cost. Customer Lifetime Value & Referral Programs. Shipping + Fulfillment Optimization. Pricing strategy.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Ecommerce Platforms

JANUARY 24, 2023

Loyalty and Referrals The Yotpo loyalty and referral program is designed to help foster engagement with existing customers and entice new ones to power your re-engagement and retention strategy. You can create customized loyalty and referral programs. every four weeks) and receive a discounted price.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

BigCommerce

SEPTEMBER 14, 2018

Does it give you the leverage to increase customer lifetime value? We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. Which Customer Expectations are Changing? Is it the price? Want more insights like this?

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

ecomdash

JUNE 6, 2019

Fast shipping is no longer a nice perk, it’s a requirement. Amazon, eBay, and Walmart have all raised the bar when it comes to delivery expectations, but it’s not just your customers who benefit from offering fast shipping. Implementing a fast shipping strategy benefits almost every stage of the customer journey.

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Shipping Costs Shipping Fulfillment Multichannel 117

Ecommerce Platforms

MAY 11, 2023

Are you in the beginning phases of your POD business and need help with how to price your products? Or are you still doing your research, reading through our reviews of different print-on-demand platforms, and now wondering how to price everything? It's not always easy to get prices right when you’re just starting out.

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Shipping Costs Shipping Payment Services X-cart 104

Retail TouchPoints

MAY 18, 2021

However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. Free shipping has become expected by many shoppers. This promotion is typically combined with a discount promotion to help convert customers. Make Signing Up Simple.

Subscription 165

Subscription Payments Merchant Services Shipping Costs 165

BigCommerce

FEBRUARY 1, 2018

Productivity Tips for Business Owners. If your biggest objection is price, consider this: How much money could you be making if you fully focused on the things you do best for your business, and leave the rest to others? Schedule shipping pickups. Want more productivity tips and applications? More money.

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Social Media BigCommerce Blog Shipping Costs 374

Korona

MARCH 25, 2022

With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line. Loyal customers have a higher average lifetime value and are a reliable source of revenue for your brand. . 7 Ways to Improve Customer Loyalty.

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Customer Loyalty eCommerce Customer Social Media 98

Retail TouchPoints

JULY 5, 2022

How much product should be shipped? Combine this with supply chain challenges and rising consumer expectations, and there is a very real risk of losing customers if the right shelves aren’t stocked at the right time. For retailers and brands in the illness industry (think makers of OTC medications, tissues, soup, etc.,

Shipping Costs 277

Shipping Costs Supplies Consumer Customer Loyalty 277

BigCommerce

SEPTEMBER 7, 2017

And while some of those tips can work for ecommerce businesses –– most of them don’t make any sense at all. Ecommerce companies actually have to ship the goods (and do it crazy well). Make more money –– and earn more customer loyalty, too ! Customer Groups + Personalization = $$$. Bring them back. 309% Growth.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

BigCommerce

SEPTEMBER 28, 2017

But CRM tools can be expensive and cumbersome, and often just add an additional platform for your service reps to learn and utilize. Even more amazing is their customers’ feedback on how great the experience is: “Customers love how quick and easy it is to get help,” says Jess Philips. This creates customer loyalty.”.

Channel 402

Channel Live Chat Multi-channel Customer 402

lateshipment

NOVEMBER 27, 2021

Despite the huge incoming volume of orders, businesses take time to provide their customers with an amazing online shopping experience and seamless shipping and delivery experience but often leave out the returns experience. Such issues can lower your customer loyalty and profits, particularly during this Holiday season.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Ecommerce Platforms

NOVEMBER 11, 2019

A solid customer relationship management (CRM) gameplan is just part of what this objective requires. And surprisingly enough, the acquisition cost for new customers lies between 5 to 25 times more than the price you'll incur to retain your old clients. The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

lateshipment

MARCH 7, 2025

Did you know that customers remember the brands that make an impression? The companies that stay in touch offer little treats, helpful tips, or just a friendly “hello.” In fact, it’s a proven fact that nearly 52% of all customers will go out of their way to buy from a brand they adore. Book a demo today!

Shipping Costs 130

Shipping Costs Customer Retention Reference eCommerce 130

lateshipment

AUGUST 13, 2021

Dropshipping is a method to fulfill orders by listing products online and passing them to a third-party supplier responsible for shipping them to the customers. Low overhead costs: You don’t have to maintain a brick-and-mortar shop or a warehouse for your products. 6 top tips to prepare your dropshipping store.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Pivotree Blog

NOVEMBER 7, 2024

Dare to Deliver Offering diverse shipping options such as Buy Online, Pick-Up In Store (BOPIS), curbside pickup, same-day delivery, and standard shipping can significantly enhance customer convenience and flexibility during holiday shopping. AI Goes Beyond Chit Chat AI is not just for chatbots anymore.

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Shipping Costs Games Order Fulfillment Fulfillment 52

Kissmetrics

OCTOBER 26, 2020

You reap a return on your investment in the form of enhanced sales and potential customer loyalty. Keep your price low, always ship on time, and earn excellent reviews. Tips for Choosing Your Amazon Ad Target Keywords. The ideal Amazon keyword has three main attributes: Specific Popular Moderately expensive.

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Shipping Costs eCommerce Shopping Carts Other 259

lateshipment

MAY 5, 2021

Not only does website engagement keep your new visitors interested in learning about your company, but it also helps retain existing customers. During the course of this article, you’ll learn ten expert tips to boost your eCommerce store’s website engagement. This is to show that your company cares about its customers.

eCommerce 130

eCommerce Social Media Shipping Costs Reference 130

lateshipment

OCTOBER 12, 2023

Here are a few last-minute tips and tricks that can help you with your whole BFCM strategy. Last minute tips and tricks for BFCM 1. Retarget buyers with Banners and pop-ups in session Banners and pop-ups would be something that brands already do when a customer enters the website. There are various types of shipping options.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

Kissmetrics

MARCH 12, 2018

Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. But even with those promotions it can be difficult to convince customers to spend with you as opposed to a competitor. Faster shipping is beating out free shipping.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

Ecommerce Platforms

MARCH 9, 2020

Whenever you make a sale, the supplier ships the products directly to the customer’s address. This cuts down your operational costs by far. The dropshipping selling strategy allows the online business owner to decamp from upfront costs similar to those incurred by retailers who run storefronts.

Shipping Costs 239

Shipping Costs Merchant Services Shopify Payment Services 239

Retail TouchPoints

SEPTEMBER 21, 2023

For Brands: The Uncharted Gold Mine of Post-Purchase If you’re a brand, consider this: a study once highlighted that while 80% of businesses believe they provide superb customer service, only 8% of customers agree. tickets, offer dynamic discounts to hesitant customers and even nudge satisfied buyers toward referrals.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

Ecommerce Platforms

JANUARY 13, 2020

Customer support. The supplier who is mostly a print-on-demand service with a warehouse and an online platform that integrates with the drop shippers online selling channel customizes white labels products under the seller’s brand or a customer's pre-made print design. Printful vs Printify: Pricing. Order fulfillment.

Merchant Services 212

Merchant Services Payment Services Shipping Costs Fulfillment 212