RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

Retaining customers not only ensures consistent revenue but also fosters brand loyalty and advocacy. In this blog, we will explore proven customer retention strategies that retail businesses can implement to boost customer loyalty and long-term success.

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Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Despite their investments, there are a few gaps and opportunities for improvement.

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Optimizely

NOVEMBER 22, 2018

In fact, they can actually backfire spectacularly for your B2C brand unless it’s part of a solid, tried-and-tested discounting strategy. You want to make customers fall in love with your products by building up a relationship with them, not devaluing your products by offering them at bargain prices. You won’t win loyal customers.

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Groove

JUNE 9, 2021

With an optimized eCommerce email marketing strategy you'll attract new leads, engage more contacts and convert them into customers in no time. Email Marketing Strategy Tips. Jumpstart your email marketing strategy by leveraging a lead capture tool, such as Justuno , to convert more prospects into leads. A/B Test Emails.

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Retail TouchPoints

JULY 6, 2023

To keep up with this rising demand, brands need to align themselves with green practices, especially as more consumers today are basing their purchase decisions and brand loyalty on company values. Consequently, these sectors lag behind and grapple with incorporating loyalty programs into their overarching sustainability strategies.

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BigCommerce

JUNE 13, 2017

It also means your customer lifetime value is low (which decreases how much you will be willing to spend on advertising –– and thus will limit your ad visibility). Growing your customer lifetime value and building long term customer loyalty takes time, though. It must be part of your overall business strategy.

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Inflow Insights

JANUARY 24, 2022

With Americans spending an average of four hours a day on social media, it’s increasingly becoming the place customers go to learn about new products and make decisions about what (and whether) to buy. This makes social media critical to the survival of your eCommerce brand.

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Kissmetrics

SEPTEMBER 30, 2020

Due to the competitive digital landscape , business owners need to chalk out entire outlines, strategies, and implementation within weeks – or even days. Having a carefully drafted digital strategy. Plus, a result-driven approach serves as the basis of digital strategy, which can be very beneficial for your company.

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Kissmetrics

OCTOBER 29, 2020

According to Smart Insights , 45 percent of companies don’t have a clearly defined digital marketing strategy; 17 percent of companies have a digital marketing strategy in place, but it’s separate from their marketing plan. They don’t have the strategy, tactics, or tools they need to market their business well.

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Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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365 Retail

FEBRUARY 9, 2025

In the competitive landscape of retail, fostering customer loyalty is essential for long-term success. Loyal customers provide a reliable revenue stream and contribute to brand growth by acting as ambassadors, sharing positive experiences through word-of-mouth and online reviews.

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Groove

MARCH 24, 2021

Elevate your HubSpot eCommerce strategy by utilizing all the tools and features that the platform has to offer. Businesses often optimize their strategy to increase brand awareness, reach, engagement, online conversions and customer loyalty. Put yourself in the consumers' shoes when creating a blogging strategy.

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BigCommerce

JULY 25, 2017

Below are 33 of the ecommerce strategies –– which are really just stories –– that have inspired me, from 12 of some of my favorite brands (innovating their way to crazy success). Video is a major part of his ecommerce strategy. Ecommerce Strategies from BombTech Golf. Ecommerce Strategies from Spearmint LOVE.

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Retail TouchPoints

MAY 8, 2024

Pitié walked through key takeaways from the report and how these data points should influence brands’ ecommerce strategies moving forward. Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken. Pitié: Ultimately, your best acquisition strategy is a retention strategy.

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365 Retail

AUGUST 2, 2024

Social media has become an essential element in modern marketing, not merely something marketers could benefit from having on hand. of the global population, were regular social media users , underscoring its essential nature within your overall marketing plans. By April 2024, 5.07 billion people, or 62.6%

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Kissmetrics

AUGUST 31, 2021

SEO can be a brilliant strategy to increase your website traffic but it isn’t always enough. You risk losing potential customers! You will have a toolkit full of optimization strategies to keep your business running. The strategies we’ll discuss below can be a helpful addition to a pre-existing SEO plan.

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Retail TouchPoints

DECEMBER 25, 2024

This article will touch on the impact in-store and online returns make to retailers and will provide recommended strategies to offset the surge in returns this holiday season. Retailers that have tried to prevent these behaviors have begun implementing strategies to account for frequent and fraudulent returns.

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BigCommerce

MARCH 23, 2017

Whether you are looking to increase brand awareness, drive net new traffic or retarget and drive customer loyalty and AOV , Google and Facebook have myriad advertising options available. According to a CPC Strategy study , optimized Google Shopping campaigns in Q4 2016 averages a 542% ROAS. Visibility isn’t cheap. Learn More.

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Kissmetrics

SEPTEMBER 17, 2021

So let’s dive into how I automated my Instagram marketing and how you can too… Strategy #1: Get More Shares With Story Mention Automations. People love the personal touch, and the ability to send automatic responses helps me build customer loyalty and further establish myself on Instagram. Preview and send!

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Retail TouchPoints

MARCH 31, 2021

At GameStop, Wilke will oversee growth strategies and marketing, with a focus on increasing customer loyalty and growing the reach of Power Up Rewards and Game Informer.

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lateshipment

MARCH 7, 2025

In fact, it’s a proven fact that nearly 52% of all customers will go out of their way to buy from a brand they adore. That’s the secret strategy that keeps your brand top-of-mind after the sale. This is what makes customers feel valued, appreciated, and part of your brand’s family.

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Kissmetrics

AUGUST 17, 2021

Brand awareness campaigns help you build successful relationships with customers based on trust. Finally, trust builds customer loyalty. On the one hand, loyal, happy customers will promote you to their friends and family, which brings you more customers in the long run. The takeaway? Then, start communicating!

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Kissmetrics

AUGUST 6, 2021

With research showing that retail Ecommerce sales are set to be more than $548 billion by 2024 , you’ll want your customer retention strategy to be solid enough to get you a piece of that pie. This post will dive into the strategies you can use to boost your customer retention rates. So, let’s get to it, shall we?

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Optimizely

OCTOBER 22, 2020

Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs. Trust that this will appeal to your customers’ competitive nature.

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Kissmetrics

JANUARY 19, 2021

Here are some suggestions for incorporating voice tweets into your strategy. Roughly 54 percent of millennials turn to social media platforms for product research, so voice tweets provide a great opportunity to shout about your core products. Interact With Customers. Increase Customer Loyalty. and 10 a.m.,

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Retail TouchPoints

JANUARY 11, 2023

Shops via social media platforms, like Instagram and TikTok, have also become extremely popular by making that 1:1 in-store connection easier for brands to replicate online. Overall, a CRM solution can help retailers better understand and serve their customers, resulting in increased customer loyalty and improved business growth.

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Kissmetrics

DECEMBER 18, 2020

Wanelo was a social media platform designed to operate as a digital shopping mall. According to Wanelo, some stores reported seeing as many as four times the conversions they got on popular social media platforms like Facebook. With Shopkick, you can be assured of driving customer loyalty. What Was Wanelo?

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Merchant Services eCommerce Social Media Customer Loyalty 363

Groove

APRIL 21, 2020

Provide an incentive with a customer loyalty program. Engage on social media. Provide An Incentive With A Customer Loyalty Program. Loyalty programs take that concept one step further by thinking beyond the email to create a larger customer experience. Engage On Social Media.

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BigCommerce

DECEMBER 20, 2017

And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. That’s when those new rules to success have to pass a very hard test: Do these strategies actually work under the height of industry traffic, sales and scrutiny? Ecommerce Growth Strategies For 2018. Pricing strategy.

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Wiser

JULY 11, 2022

Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. What Is Retail Strategy?

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Retail TouchPoints

AUGUST 23, 2023

Furniture brand La-Z-Boy has implemented a new omnichannel listening solution as part of its ongoing strategy to evolve the brand and grow customer loyalty.

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BigCommerce

SEPTEMBER 28, 2017

In this post, we’ll analyze how 2 brands are using Reamaze to drive up sales and customer loyalty while keeping their customer service reps happy and efficient across a multi-channel ecommerce customer service environment. The SMS + Live Chat + CRM Success Strategy. This creates customer loyalty.”.

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Retail TouchPoints

AUGUST 26, 2020

As retailers and private label sellers develop strategies for increasing sales velocity and driving profitability, price is top of mind — and it should be, given a staggering 82% of Amazon purchase decisions are based on price. Investing in effective advertising strategies also can be a more cost-effective way to increase demand.

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Retail TouchPoints

MAY 1, 2024

With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. These strategies work together to forge unforgettable brand moments, turning aimless browsing into active discovery.

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RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

For retailers, especially those operating in an omnichannel environment, maintaining customer loyalty in the face of rising costs is a significant challenge. However, with the right strategies, retailers can not only survive but thrive, securing the loyalty of their customers even during tough economic times.

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Optimizely

MARCH 14, 2019

Customer loyalty is everything for ecommerce brands. Getting a buyer to make that second purchase is crucial, as loyal customers are worth up to 10X the value of their first purchase. Your ecommerce content strategy should help build a positive feeling about your brand, and ensure it stays top of the customer’s mind.

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Retail TouchPoints

JANUARY 18, 2024

That’s why gamification as a technique is becoming more popular in marketing and customer loyalty programs. Gamification strategies can help brands drive increased app engagement to motivate app users to perform certain actions. Commerce apps in particular stand to gain from gamification strategies.

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