Groove

NOVEMBER 21, 2022

What are subscription bundles? Before we dive into the three major reasons why Shopify subscriptions are changing merchant's online strategies, we need to define what a subscription bundle is to those out of the loop. Bundles and Subscriptions - let’s start there. Bundles and Subscriptions - let’s start there.

Subscription 195

Subscription Shopify eCommerce Merchant Services 195

Retail TouchPoints

MAY 18, 2021

Some of the fastest-growing organizations today are turning to subscriptions to sell everything from food and wellness products to beauty and homecare. In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. In fact, according to our data, a 5% discount increases subscription enrollment by 104%.

Subscription 165

Subscription Payments Merchant Services Shipping Costs 165

Ecommerce Platforms

NOVEMBER 6, 2017

Today, we're going to talk about how you can boost your ecommerce store's revenue using effective customer loyalty programs. We'll explore real-world loyalty strategies and look at how they are implemented by big companies. Real-world Customer Loyalty Strategies. The Loyalty Points, VIP, Referral Programs by Smile.io

Customer Loyalty 146

Customer Loyalty Payments Customer eCommerce 146

SellBrite

JUNE 7, 2017

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Have you tried any of them? Or maybe you have your own post-purchase tactics?

Customer Loyalty 166

Customer Loyalty Social Media Customer Customer Retention 166

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 110

Customer Loyalty Customer Retail eCommerce 110

GetElastic

DECEMBER 1, 2021

So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked. As such, it is a great time for retailers to enter the market and add subscriptions services to their existing physical products or simply start from scratch. Why’s that you may ask?

Subscription 148

Subscription Payment Services Payments eCommerce 148

RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

For retailers, especially those operating in an omnichannel environment, maintaining customer loyalty in the face of rising costs is a significant challenge. However, with the right strategies, retailers can not only survive but thrive, securing the loyalty of their customers even during tough economic times.

Customer Loyalty 110

Customer Loyalty Omnichannel Payment Services Customer 110

Retail TouchPoints

DECEMBER 15, 2022

The new branding was created to signify the combination of Clarus Commerce’s loyalty offerings and PrizeLogic’s loyalty, promotion and rebate programs. The company’s full suite of customer loyalty solutions includes punch card programs, points-based rewards, retention rewards, premium loyalty and digital rebate programs.

Customer Retention 263

Customer Retention Customer Loyalty Subscription Presentation 263

Retail TouchPoints

OCTOBER 5, 2020

In fact, 45% of shoppers had room for both subscriptions, including 36% of Gen X and Millennials. Another 36% of shoppers chose Walmart+ as their first subscription loyalty program, while 19% actually dropped Prime for Walmart’s offering.

Shipping Costs 262

Shipping Costs Subscription Shipping Customer Loyalty 262

Korona

MARCH 25, 2022

With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line. Loyal customers have a higher average lifetime value and are a reliable source of revenue for your brand. . 7 Ways to Improve Customer Loyalty.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Omnisend

JUNE 28, 2021

The post How Ecommerce Personalization Can Increase Customer Loyalty and Boost Sales appeared first on Omnisend Blog. Even better, you can currently try Omnisend for free for 14 days , no credit card needed.

Customer Loyalty 151

Customer Loyalty eCommerce Customer Recommendation 151

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. The subscription phenomenon. So what does 2022 hold for the subscriptions market? billion by 2025.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? The North Face.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

Retail TouchPoints

NOVEMBER 13, 2020

Some of the notable loyalty program news from recent months includes: Foot Locker : The apparel retailer combined all of its legacy programs under FLX, a single loyalty platform that rewards shoppers for purchases made across the Kids Foot Locker , Lady Foot Locker , Champs Sports , Footaction and Eastbay banners; Lowe’s: The company sweetened its (..)

Customer Loyalty 261

Customer Loyalty Apparel Subscription Shipping 261

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue. Recharge Subscriptions.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

Groove

JULY 16, 2024

Fast-evolving AI, voice search optimization, and subscription models are just a few of the trends that are taking content marketing by storm. Responsive design, search optimization, and offering dedicated, mobile-only apps can all help to make it easier for your customers to explore all that you have to offer.

Payment Services 195

Payment Services eCommerce Marketing Payments 195

Retail TouchPoints

AUGUST 7, 2023

For instance, if a customer wants a service that is not part of your core business, like a cybersecurity add-on, you can still provide the service from one of the businesses in your network of suppliers. Customers benefit from being able to pay as they go for the technology they are consuming.

Subscription 246

Subscription B2B Mobile Customer Experience 246

Retail TouchPoints

AUGUST 12, 2024

The early 2010s brought consumers an onslaught of subscription services. As time passed, though, the novelty of some of these subscriptions faded. Membership is the key to friendship, and [with a] subscription, you’re just a user,” said another. “In A membership is like being a part of a group,” said one respondent.

Subscription 264

Subscription Shipping Costs Consumer Definition 264

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. However, there’s one metric that doesn’t get as much attention—customer lifetime value. What is Customer Lifetime Value?

Subscription 96

Subscription Payment Services Payments Customer 96

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 101

Customer Loyalty eCommerce Customer Merchant Services 101

Retail TouchPoints

SEPTEMBER 3, 2020

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. Customer churn happens when an existing customer stops doing business with you. Your subscription churn rate is the number of subscribers you lose over a given period. the subscriber elects to cancel their subscription) or involuntary (e.g.

Subscription 92

Subscription Payment Services Payments Shipping Costs 92

Kissmetrics

MARCH 26, 2021

I end up canceling my subscription. If Grammarly is only tracking their PPC conversion rate and not their churn rate, they might not realize they are losing customers until it’s too late. 7 Ways You Can Use Customer Loyalty to Lower PPC Churn Rate. After all, satisfied customers are far less likely to leave.

PPC 319

PPC Document Customer Loyalty Improvements 319

Retail TouchPoints

SEPTEMBER 14, 2023

The Amazon Effect is in operation here: Prime members get free shipping as part of their subscription, and other paid services like Walmart+ make the same offer, cementing consumer expectations about what (and when) they will pay. That has been [Amazon’s] mantra all the time: ‘Get it to the customer faster.’

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 86

Customer Loyalty Customer Shipping Costs Outdoor 86

RetailDive

JUNE 26, 2023

Consumers fell in love with digital subscriptions during the pandemic. With no place to go and retail stores and restaurants closed, shoppers subscribed to a plethora of services from dog food and cleaning supplies to meal prep kits and vitamins.

eCommerce 97

eCommerce Customer Loyalty Subscription Supplies 97

ecomdash

JULY 19, 2019

Most ecommerce business models revolve around offering customers what they want, but there’s one in which you guess what they want. In the subscription box model, which has carved itself a niche in ecommerce over the last few years, the customers don’t choose what products you send them, you do. What Are Subscription Boxes?

Subscription 72

Subscription Gifts Customer Loyalty Social Media 72

Lemonstand

JANUARY 3, 2019

Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. Today I’ll share some concepts and offers that can be used by online retailers to drive eCommerce customer loyalty. In short, it pays to harvest eCommerce customer loyalty.

Customer Loyalty 72

Customer Loyalty eCommerce Customer Shipping Costs 72

Kissmetrics

OCTOBER 6, 2021

Plus, you don’t have to charge markup fees to cover those additional costs, so you can keep the prices low for your customers. Stores you could be selling wholesale to have the advantages of customer loyalty, brand recognition, a diverse inventory, and convenient locations. Peet’s Coffee Subscription.

Subscription 252

Subscription eCommerce Marketing eCommerce Reference 252

RetailDive

SEPTEMBER 9, 2020

Subscription businesses should focus on these tactics to help reduce churn, increase customer loyalty and drive revenue.

Customer 118

Customer Customer Loyalty Subscription 118

Kibo

AUGUST 4, 2022

Subscriptions are one of the many ways retailers adapted their business models to accommodate evolving shopping behaviors driven by the pandemic. Analysts predict that US eCommerce subscription sales will grow 18% in 2022. And a Kibo survey found that 36% of consumers already have a product subscription. Why Offer Subscriptions?

Subscription 62

Subscription Management Beauty and Health Food and Beverages 62

ESW

AUGUST 30, 2017

Subscription programs can strengthen customer loyalty , reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. And consumers have learned to love them.

Subscription 60

Subscription Operations eCommerce Customer Loyalty 60

365 Retail

JUNE 5, 2024

In such a landscape, building strong customer loyalty is a necessity for retail businesses, and one of the most effective tactics they should have in their marketing toolkit is loyalty programs. What is a customer loyalty program? Both brands are incredible case studies when it comes to fostering customer loyalty.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Omnisend

JUNE 17, 2021

Attracting new customers is easy. Current customers stay consistent with orders. Over time, brand loyalty soars. Subscriptions can make this dream world a reality. But how do you pair them with an omnichannel approach to create a fantastic customer experience? Why Offer a Subscription Service?

Subscription 78

Subscription Shipping Costs Customer Merchant Services 78

Kissmetrics

OCTOBER 18, 2020

Some merchant services even offer consulting, customer loyalty features, and invoicing tools. You can add a checkout to your site for invoicing and customer registration while also accepting recurring subscriptions. #4. Fattmerchant – Best For Subscription-Based Businesses.

Merchant Services 276

Merchant Services Payment Services Payments ACH 276

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? With an easy-to-view link in their navigation page, customers can quickly find a full program explainer page.

Customer Loyalty 84

Customer Loyalty Customer Travel Customer Retention 84