Retail TouchPoints

AUGUST 4, 2021

Overcoming major pain points such as employee and customer retention can seem daunting to many retailers. Building a more positive and employee-centric workplace will help you retain top talent and in turn increase customer loyalty.

Customer Retention 264

Customer Retention Customer Customer Loyalty Operations 264

Omniconvert

JULY 14, 2021

Discover the recent evolution of Customer Retention and understand the hype around the topic as we analyze the charts in our eCommerce Benchmark Report. The post Customer Retention under the microscope – the eCommerce Benchmark Report edition appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 148

Customer Retention eCommerce Customer Blog 148

Omnisend

JUNE 8, 2021

However, every ecommerce merchant reaches a tipping point where it makes more sense to focus on retention. Of course, creating a customer retention strategy is easier said than done—unless you have data to back it up. In this piece, we’ll cover what it means to create a data-driven customer retention strategy.

Customer Retention 148

Customer Retention Customer Merchant Services Recommendation 148

Omniconvert

DECEMBER 21, 2020

In today’s article, we’re talking about one of our favorite subjects – customer retention software and its applications. The post Customer retention software appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 78

Customer Retention Customer Article Blog 78

Omniconvert

SEPTEMBER 1, 2020

Customer retention is a subject near and dear to our hearts – that’s why you’ll find several articles on our. The post Customer retention tools appeared first on ECOMMERCE GROWTH Blog.

Customer Retention 78

Customer Retention Customer Article eCommerce 78

SheerID

AUGUST 3, 2022

Learn more about how your business can leverage zero-party data to improve customer retention.

Customer Retention 158

Customer Retention Improvements Customer Blog 158

Optimizely

JANUARY 9, 2018

As mentioned in the last section, email marketing is a major success factor in customer retention and repeat purchases. Lifecycle email campaigns can be personalized on purchase frequency, lifecycle stage, and order history, which helps when it comes to driving past customers back to your site for a second or third purchase.

Customer Retention 207

Customer Retention Customer Marketing Shipping Costs 207

Omniconvert

MAY 12, 2022

Discover why customer retention marketing is critical to your business's success and see what strategies you can apply to boost the retention rate. The post Customer retention marketing: Strategies, Examples, Tips appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 78

Customer Retention Customer Marketing Blog 78

lateshipment

MAY 21, 2021

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Leverage email marketing.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

iVend

JUNE 20, 2024

Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations.

Customer Retention 94

Customer Retention POS Customer Retail 94

Omniconvert

DECEMBER 31, 2020

Customer behavior is always involved, leaving marketers and eCommerce owners constantly on their toes when it comes to new ways. The post 7 Pro Tips How to Use Video Marketing for Customer Retention appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 148

Customer Retention Customer Marketing Blog 148

Smile.io

MAY 1, 2023

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

Customer Retention 68

Customer Retention Customer Customer Loyalty Merchant Services 68

Ecommerce Guru

OCTOBER 14, 2020

Then the best business strategy you have is Customer retention. It is the process of engagement of existing customers in order to continue buying products from your business. The best customer tactics let you earn your customer’s trust and build long-lasting relationships with your customers.

Customer Retention 105

Customer Retention Customer eCommerce Marketing 105

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

SheerID

AUGUST 9, 2022

Learn more about how your business can leverage zero-party data to improve customer retention with SheerID.

Customer Retention 88

Customer Retention Customer Improvements Customer Loyalty 88

Omniconvert

JANUARY 31, 2020

The ideal customers of a brand or company aren’t the ones who buy your product or use your service just. The post Customer retention strategy appeared first on ECOMMERCE GROWTH Blog.

Customer Retention 78

Customer Retention Customer Blog eCommerce 78

Omniconvert

FEBRUARY 13, 2020

We’ve already talked in great detail about customer retention in our previous articles, so today we’re focusing on one niche. The post Customer Retention for eCommerce appeared first on ECOMMERCE GROWTH Blog.

Customer Retention 78

Customer Retention eCommerce Customer Article 78

Omniconvert

DECEMBER 13, 2019

Customer retention defines a company’s ability to retain customers over a given period of time and is measured through the. The post What is customer retention? appeared first on ECOMMERCE GROWTH Blog.

Customer Retention 78

Customer Retention Customer Blog eCommerce 78

Smile.io

FEBRUARY 24, 2023

As we enter a period of economic uncertainty, one thing will be more important than anything else for small business owners–customer retention. When customers are spending less on discretionary purchases, it’s important to emphasize loyalty. What is customer retention?

Customer Retention 81

Customer Retention Customer Social Media Merchant Services 81

MakeWebBetter

MAY 27, 2020

Without customers, your business will just be a static structure, restricted and constrained in your own corner — it doesn’t even matter whether it’s online or offline. ‘A A Customer […]. The post Top 10 Successful Customer Retention Strategies That Actually Work appeared first on MakeWebBetter.

Customer Retention 130

Customer Retention Customer eCommerce Customer Loyalty 130

Bootstrapping Ecommerce

NOVEMBER 6, 2018

11 strategies you can use to improve customer retention! You’ll see why they work & services that can help you achieve customer retention for your business. The post 11 Customer Retention Tools for Exponential Growth appeared first on Bootstrapping Ecommerce.

Customer Retention 145

Customer Retention Customer Improvements eCommerce 145

Omniconvert

NOVEMBER 27, 2020

If you’re running an eCommerce store, you need to retain the customers you have and acquire new customers to grow. The post 6 Strategies to Improve Customer Retention Overnight For Your eCommerce Store appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 134

Customer Retention Improvements eCommerce Customer 134

Omnisend

SEPTEMBER 16, 2019

Creating a great customer retention strategy is an uneasy yet crucial task for online businesses. One-time buyers and dormant customers have become a headache for most marketers: You have already spent a lot of money on customer acquisition, and now what?

Customer Retention 120

Customer Retention Customer eCommerce Marketing eCommerce 120

GetElastic

DECEMBER 3, 2018

If you run an ecommerce business, then you know how important customer retention is. And getting customer feedback is directly linked to customer retention. Increase customer retention – in addition to making the customer feel valued, you increase customer satisfaction and, ultimately, retention.

Customer Retention 157

Customer Retention Improvements Customer Social Media 157

Omniconvert

MARCH 31, 2020

Today we’re tackling an age-old debate in the marketing industry: what is more important – customer acquisition or customer retention? The post Customer acquisition vs. customer retention appeared first on ECOMMERCE GROWTH Blog.

Customer Retention 78

Customer Retention Customer Blog eCommerce 78

Omniconvert

SEPTEMBER 30, 2020

Any e-commerce company needs to get new customers. The post Successful Ecommerce Customer Retention Techniques appeared first on ECOMMERCE GROWTH Blog. How can you keep them going, though? How much effort would you.

Customer Retention 78

Customer Retention eCommerce Customer Blog 78

Omniconvert

SEPTEMBER 2, 2021

Discover the top 10 apps that help you supercharge customer retention for your Shopify store in 2021 and build strategies for long-term success. The post Top Customer Retention Apps for Shopify Stores in 2021 appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 78

Customer Retention Shopify Customer Blog 78

Omniconvert

APRIL 29, 2021

What is the difference between customer loyalty and customer retention? We're also tackling 6 points on how to boost customer loyalty and retention. The post Customer Loyalty vs Customer Retention: What’s The Difference? appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 78

Customer Retention Customer Loyalty Customer Blog 78

Omniconvert

JUNE 10, 2021

With these basic tips and tricks, you’ll get better at writing retention emails. Read the article to the end to get a better grip of retention email tactics. The post Writing Better Emails for Customer Retention appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 78

Customer Retention Customer Article Blog 78

Omniconvert

JANUARY 31, 2020

The post How to improve customer retention appeared first on ECOMMERCE GROWTH Blog. If you have a business or if you sell online, you may have asked yourself a thousand times: “What should.

Customer Retention 78

Customer Retention Improvements Customer Blog 78

Omniconvert

DECEMBER 16, 2020

The post eCommerce Customer Retention Apps: Reveal vs Metrilo appeared first on Omniconvert Ecommerce Growth Blog. With skyrocketing advertising costs and tough competition, more and more eCommerce store stakeholders are starting to realize that the most.

Customer Retention 78

Customer Retention eCommerce Customer Blog 78

FastSpring

OCTOBER 13, 2020

If you love your customers—which I’m sure you do—you want to hold onto them … tight. Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. As much as we love new customers, we love repeat customers even more. Sure, having a great product helps, too.

Customer Retention 148

Customer Retention Customer Payment Services Subscription 148

Kissmetrics

JUNE 15, 2017

Customer retention. Its goal is to retain as many customers as possible. After all, a loyal customer is worth much more than a new customer. Here’s the problem: companies drive customers away with poor customer retention initiatives (or a complete lack of a customer retention strategy!).

Customer Retention 241

Customer Retention Customer Social Media Customer Loyalty 241

Omniconvert

NOVEMBER 19, 2020

The post BFCM, Customer Retention & 2021 eCommerce – The eCommerce Growth Summit Success Story appeared first on Omniconvert Ecommerce Growth Blog. We were a team with a mission and some questions. Are eCommerce professionals worried about what next year has in.

Customer Retention 113

Customer Retention eCommerce Customer Blog 113

Omniconvert

SEPTEMBER 15, 2020

Customer retention is key to your business success. The post 5 Ways to Boost Customer Retention Using Social Media appeared first on ECOMMERCE GROWTH Blog. Naturally, learning to use it to your advantage will benefit you a.

Customer Retention 78

Customer Retention Social Media Customer Blog 78