BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. Common lead magnets include: Whitepapers.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. White papers, also known as ebooks, provide users with information about their industry. Don't see your ebook as a work of art; avoid flowery language and unnecessary waffle at all costs.

White Paper 139

White Paper eCommerce Marketing Social Media 139

FastSpring

DECEMBER 20, 2018

By implementing a recurring subscription billing model, businesses can easily forecast growth with the confidence that there is a loyal customer base consistently paying for their software or digital product. Another added benefit of subscriptions is its ability to support customer retention.

Subscription 84

Subscription Payment Services Payments Customer Retention 84

Smile.io

MARCH 7, 2022

Are you looking for short-term customer acquisition or long-term customer retention? Referral programs are great for retention because a recommendation from someone we know is the most trusted form of advertising. Put your most loyal customers to work for your brand with a world-class referral program.

Shipping Costs 88

Shipping Costs Payment Services Reference Customer Retention 88

Ecommerce Platforms

FEBRUARY 13, 2020

The Shopify app store is a gripping hub full of developers who create and update tools to help sellers boost productivity and enhance the customers' level of engagement. There are tons of categories to choose from such as; Customer retention. Customer support. Upselling & Cross-selling. In-house fulfillment.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

Ecommerce Platforms

JANUARY 14, 2020

Well, the most popular digital products include: eBooks. Working with the right team of suppliers the only way to make certain that your customer base doesn’t get frustrated. You need to keep the demand flowing in and maintain your customer retention gameplan. Photography. Video & audio tutorials. Online courses.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Email Audience

SEPTEMBER 30, 2024

This personalized approach ensures your customers feel understood and supported throughout the process. Example: A lead downloads an eBook from your site. Example: If someone downloads an eBook, your form might only ask for their name and email. If a customer posts about an issue, respond quickly.

Marketing 52

Marketing Social Media Customer Retention Multi-channel 52

Smile.io

DECEMBER 1, 2022

One of the most important aspects of your holiday marketing plan is your customer retention strategy. When the tree is taken down and the decorations are tucked away, do you know if the customers you acquired during the holiday season will come back? Start Calculating Loyalty and Retention Metrics. Download Ebook.

Social Media 88

Social Media Blog Recommendation Gifts 88

Ecommerce Platforms

APRIL 4, 2023

how much revenue the average customer creates for your business, average sales per buyer, average orders per buyer, etc., Knowing this better positions you to estimate how much time/money you should spend on customer retention vs. acquiring new shoppers.

Shipping Costs 104

Shipping Costs PPC Demo Live Chat 104

Kibo

MAY 14, 2014

Giving your customers the ability to select either text or email for order notifications and providing clear communications on order tracking and delivery status will go a long way toward improving customer retention.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Smile.io

APRIL 4, 2024

  GET THE EBOOK Aside from staggering results from these timely campaigns, Sloane Tea has optimized its entire loyalty program. ” With its loyalty program, Sloane Tea has driven conversions, built a brand community, and skyrocketed customer engagement.   A 47% increase in rewards redemption rate YoY. 

Merchant Services 46

Merchant Services Customer Retention Events Arts 46

SellBrite

MARCH 7, 2018

They’re twice as likely to place an item in their cart, have lower bounce rates, and convert nearly twice as much as new customers. With this value, it’s critical that you do what you can to get customers continually shopping. An easy customer retention strategy is sending buyers a “buy again” email.

eCommerce 168

eCommerce Social Media Blog Payment Services 168

SellBrite

MARCH 7, 2018

They’re twice as likely to place an item in their cart, have lower bounce rates, and convert nearly twice as much as new customers. With this value, it’s critical that you do what you can to get customers continually shopping. An easy customer retention strategy is sending buyers a “buy again” email.

eCommerce 167

eCommerce Social Media Blog Payment Services 167

ChannelAdvisor

MAY 16, 2018

Once an order is placed, your fulfillment experience will directly influence customer satisfaction, repeat purchases and loyalty. It’s long been known that increasing customer retention rates by just 5% can boost profits as much as 95%. In fact, this may just be one of the most mission-critical touchpoints of all.

Consumer 78

Consumer Social Media Multi-channel Gifts 78

Omnisend

APRIL 20, 2021

Throughout the whole customer journey , people take countless actions such as clicking on your site, browsing through different pages, comparing different products, subscribing to grab a coupon code, or even downloading a free ebook. This simply means they are sharing their valuable data with you. Instant transaction.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

Smile.io

FEBRUARY 27, 2020

It means your brand is growing successfully when you can introduce new items to share with your customers. It’s something you should definitely be happy about, so make sure you get your customers excited about it too. Always remind customers about your loyalty program. READ EBOOK.

Social Media 46

Social Media Apparel Definition Channel 46

Demac Media

FEBRUARY 1, 2018

Personalized gifts are the perfect way to strengthen the relationship between your customers and your brand. This could be a physical product with their name engraved on it for your best customers or a free eBook with additional information. Nextiva Cares creates videos like these to thank their customers on an individual level.

Customer 48

Customer Gifts Reference Shipping Costs 48

Demac Media

AUGUST 10, 2017

Customer Lifetime Value is a prediction of the net profit attributed to the entire future relationship with a customer. Related : How to Calculate Customer Lifetime Value: eBook. A Content Management System is a computer application that supports the creation and modification of digital content.

eCommerce 38

eCommerce Payment Services Magento Retail 38

AcquireConvert

JULY 26, 2024

The integration of these methods allows marketers to reach customers wherever they are, creating a seamless and cohesive experience. In addition to attracting new customers, marketing plays a crucial role in customer retention. This can include blogs, videos, infographics, eBooks, and more.

Marketing 36

Marketing Social Media Multi-channel PPC 36

Korona

SEPTEMBER 16, 2022

Instead, it will be useful and valuable – key principles for a long-term customer retention plan. Some of the best lead magnets include a free eBook, a coupon, a webinar registration, etc. .” If you offer content directly related to the needs of your visitors, your newsletter will not look like a gimmicky ad.

Social Media 52

Social Media Small Business Retail Retail Reference 52

Korona

SEPTEMBER 16, 2022

Instead, it will be useful and valuable – key principles for a long-term customer retention plan. Some of the best lead magnets include a free eBook, a coupon, a webinar registration, etc. .” If you offer content directly related to the needs of your visitors, your newsletter will not look like a gimmicky ad.

Social Media 52

Social Media Small Business Retail Retail Reference 52

Korona

NOVEMBER 10, 2022

It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. However, by increasing customer retention by 5% , profits can increase by 25-95%.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52