Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. As a store owner, you might think: “Why do I need a loyalty program?” Add VIP tiers.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Ecommerce Platforms

NOVEMBER 11, 2019

So let's get started… What’s the point of having a customer loyalty program? . Optimizing the users' experience might prove to be a labor-intensive exercise especially for a beginner in the retail business. You just can't keep customers stepping back to your store if you don't put smiles on their faces, repeatedly.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

Smile.io

FEBRUARY 12, 2024

 Post-purchase emails are vital for supporting customer retention. They convey to customers that they’re not just another number.   It’s OK to peek at performance after sending every newsletter, but the more helpful exercise is detecting trends over an extended time. Periodically

eCommerce 93

eCommerce Marketing Customer Loyalty Multi-channel 93

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. What are your customers struggling with? You can schedule: Welcome emails, Newsletters, Promotional emails, You name it! Always lead from a place of service. Consider Interactive Content.

White Paper 139

White Paper eCommerce Marketing Social Media 139

Algopix

AUGUST 30, 2023

As an eCommerce seller, your time is precious, and podcasts allow you to absorb insightful content while multitasking – whether it’s during your commute, exercise routine, or while handling routine tasks. Podcasts have emerged as a dynamic medium that offers a unique blend of convenience and depth for consuming information.

eCommerce 108

eCommerce Shopify Information Technology 108

365 Retail

MAY 19, 2021

I think it’s more to do with an industry-wide realignment of brand identity which now values customer retention at least as highly as customer acquisition. There is a thirst for a more just, ethical and sustainable value together with a strong need to exercise freedoms and individuality.

Online Retail 52

Online Retail Customer Retention Consumer Improvements 52

Korona

FEBRUARY 19, 2021

Apart from keeping the data secure, a CRM comes in handy in numerous other ways – businesses are able to store all data in one place, gain useful customer insight to identify new opportunities, improve customer retention, enhance customer satisfaction, and much more.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

Apart from keeping the data secure, a CRM comes in handy in numerous other ways – businesses are able to store all data in one place, gain useful customer insight to identify new opportunities, improve customer retention, enhance customer satisfaction, and much more.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

Apart from keeping the data secure, a CRM comes in handy in numerous other ways – businesses are able to store all data in one place, gain useful customer insight to identify new opportunities, improve customer retention, enhance customer satisfaction, and much more.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

eCommerceFuel

SEPTEMBER 6, 2023

.” — ECF Member Why Customer Segmentation Matters Personalization: Tailor your messaging to fit individual needs and preferences. Optimized Marketing Spend & ROI: Direct resources to high-value customer segments for maximum returns. Customer Retention: Retaining your biggest brand advocates or converting “minnows” to whales.

Customer 26

Customer Social Media Marketing Recommendation 26

Omnisend

DECEMBER 7, 2021

Look to go the extra mile with these customers and make them feel special, perhaps by offering them a special gift or discount in your follow-up email. This ‘cherish’ strategy is an effective customer retention tactic that keeps your best and most valuable customers happy and engaged with your brand.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

ESW

MARCH 26, 2019

If physical outposts were initially exercises in branding and publicity, they’re now core to long-term growth,” Townsend writes. All of this boils down to the fact that ship-to-store, ultimately, is a refinement to the customer experience. Customers don’t think in channels,” Cara Hogan at customer retention company Zaius writes.

Shipping Costs 60

Shipping Costs Shipping eCommerce Retail 60

Retail TouchPoints

NOVEMBER 25, 2024

This exercise brings marketing and engineering teams together to envision potential failures and plan accordingly. It’s usually not mainly a technical challenge — it’s a coordination and communication challenge. The solution?

Retail 162

Retail Customer Retention Games Shopping Carts 162

ROI Revolution

JANUARY 5, 2022

With at-home workout participation up 72% YoY, home exercise brands are thriving in the face of COVID-19. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. ecommerce sales growth, Target 103.5%, and Kroger 79.2%.

eCommerce 78

eCommerce Social Media Payments Payment Services 78