19 Omnichannel Experience Examples from Top Brands
GetElastic
NOVEMBER 29, 2022
Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? Dick's Sporting Goods. Ninety-eight percent of Amercans switch between devices on a daily basis.
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