Smile.io

MAY 1, 2023

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

Customer Retention 77

Customer Retention Customer Customer Loyalty Merchant Services 77

Omnisend

APRIL 28, 2021

Merchants will often spend plenty of time and money (as well as blood, sweat, and tears) gaining new customers and focus on little else. While it’s important to keep your net wide and try to catch new customers, it’s equally vital, if not more so, to ensure that those who are already customers don’t slip through the netting.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process. A push for smarter payment processing.

Payment Services 78

Payment Services Merchant Services Payments eCommerce 78

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants use a Shopify subscriptions app chose this model. Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Kissmetrics

MARCH 29, 2018

However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth. Why would a customer come back? It’s a worthy investment. Engagement).

Customer Retention 205

Customer Retention Customer eCommerce Merchant Services 205

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants that offer subscriptions chose this model. Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies. Increase Customer Retention.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Ecommerce Platforms

JANUARY 14, 2020

An ecommerce transaction extends to services that are sold online. A solid customer engagement. Your business model should capture such attributes to cash in on the customers’ confidence. What about processing payments, beating the competition, and so forth? Types of Ecommerce Merchants.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. But, it's not just online merchants Shopify helps, they also have the infrastructure in place to enable you to sell from multiple sites in-person.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

Groove

FEBRUARY 2, 2022

Customer acquisition involves spending both time and money in figuring out which inbound and outbound strategies work best in attracting customers to your business. Customer acquisition is absolutely necessary for businesses of all sizes to expand and cater their products or services to numerous audiences. Con: The cost.

Customer 150

Customer Customer Retention Merchant Services PPC 150

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process from. A push for smarter payment processing. Keep reading to find out more. billion , a 19.3%

Payment Services 70

Payment Services Merchant Services Payments eCommerce 70

Ecommerce Platforms

FEBRUARY 13, 2020

The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Transferring your customers’ sales to the supplier means you don't have to bear the burden of shipping or holding large amounts of inventory. Automate the store management process.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers. RTP: What about owned channels?

Merchant Services 277

Merchant Services eCommerce Channel Mobile 277

Ecommerce Platforms

DECEMBER 30, 2019

The team behind ShopBase started way back in 2008 where they launched Beeketing , a software that helps e-commerce merchants grow their sales and revenue, pretty fast. ShopBase payments (coming real soon). Global order fulfillment services integration. The setup process is quick and easy for starters.

eCommerce 190

eCommerce Drop Ship Shipping Costs Merchant Services 190

lateshipment

SEPTEMBER 19, 2024

While you can file claims and obtain refunds, the process to do it is difficult and time-consuming due to high shipping volumes. In the long term, this implies that youre never actually getting full value from your carrier service. They have to compete amongst themselves to gain customers and keep them forever. automation.

Shipping Costs 130

Shipping Costs eCommerce Merchant Services Shipping 130

lateshipment

SEPTEMBER 19, 2024

While you can file claims and obtain refunds, the process to do it is difficult and time-consuming due to high shipping volumes. In the long term, this implies that you’re never actually getting full value from your carrier service. They have to compete amongst themselves to gain customers and keep them forever. automation.

Shipping Costs 130

Shipping Costs eCommerce Merchant Services Shipping 130

lateshipment

MARCH 9, 2020

Unlike the merchant, a shipping carrier has no specific interest or incentive to provide a great post-purchase experience to the customer concerned. Customer engagement is all about timely communication. To the shipping carriers, a business’ parcel is only one among the millions they transport everyday.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

Ecommerce Platforms

AUGUST 29, 2022

Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers. Lots of ways to reward customers. Great customer service. Go to the top.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Omniconvert

AUGUST 21, 2020

This week’s eCommerce Growth Show centered around two interesting perspectives: the eCommerce Merchant perspective and the Service Provider/Agency perspective. 18: Lessons learned from both sides of the curtain: eCommerce Merchant vs Service Provider/Agency appeared first on ECOMMERCE GROWTH Blog.

Merchant Services 78

Merchant Services eCommerce Blog Customer Retention 78

lateshipment

OCTOBER 18, 2023

Did you know that 7 in 10 customers abandon their cart? Streamlining your checkout processes and making sure that your checkout page provides as much information as it can,is a key factor to turning a potential customer into an actual customer. that they are compatible with wallet payment methods also.

Payment Services 130

Payment Services Merchant Services Shipping Costs Gifts 130

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

lateshipment

MARCH 15, 2025

In fact, 7% to 11% of customers’ online orders arrive broken or damaged and close to 50% of Americans had claimed that at least one of their packages was lost. Even the intensity of lost and damaged packages is high for e-commerce merchants such as yourself. Not just the scale.

Shipping Costs 130

Shipping Costs Shipping Customer Definition 130

365 Retail

DECEMBER 20, 2023

However, it is crucial to convert occasional consumers into devoted clients who consistently purchase your product or service since this is as important, if not more significant, for the success of your organisation. What is customer retention? Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Omnisend

SEPTEMBER 29, 2021

This can range from no longer buying your products to no longer using your services. Any merchant seeking a sustainable, reliable business that’s viable in the long term should be aiming to reduce churn as much as possible. One of the best ways to do this is by increasing customer retention rates.

Customer 148

Customer Customer Retention Social Media Merchant Services 148

lateshipment

FEBRUARY 6, 2024

The success of an e-commerce business depends on a lot of factors — venturing into new markets, net profits made during a quarter, rapport shared with customers and the general public, offering quality products and services, etc. This brings us to the first metric, retention rates. This includes the cost of marketing and sales.

eCommerce 130

eCommerce Customer Customer Retention Shipping Costs 130

lateshipment

APRIL 8, 2022

It is part of the post-purchase experience and giving your clients a pleasant one will nurture customer retention. Great packaging with your brand on it can influence a first-time customer’s impression of your company. The packaging of your products is a vital aspect of this. Packaging Creates a Lasting First Impression.

eCommerce 130

eCommerce Merchant Services Social Media Customer Retention 130

ROI Revolution

MAY 6, 2021

After all, a 2017 Harvard Business Review study found that customers who use multiple channels rather than a single channel spent an average of 4% more when shopping in-store and 10% more when shopping online. Sellers taking advantage of third-party fulfillment services, like Fulfillment by Amazon (FBA). Selling via Live Video.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

ESW

JULY 31, 2023

Since the checkout experience is a crucial step in the customer journey, merchants should prioritise easy checkout regardless of payment method. Merchants that clearly communicate how to use an online gift card create a better user experience and increase conversions.

Gifts 78

Gifts Merchant Services Payment Services Customer Retention 78

RetailMinded

FEBRUARY 19, 2022

Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market.

Merchant Services 52

Merchant Services Payment Services eCommerce X-cart 52

Fabric

DECEMBER 22, 2023

Modern commerce services can enrich the customer experience and get you on the nice list! Cart abandonment rate: The percentage of online shoppers who add items to their cart but leave the website without completing the purchase, indicating potential friction points in the buying process. Happy Holidays from fabric!

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

lateshipment

MARCH 26, 2020

Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. It involves taking action as required to correct issues in the last mile and constantly engaging customers to validate brand promises. What is Delivery Experience Management?

Management 208

Management Shipping Costs Shipping Merchant Services 208

Ecommerce Platforms

NOVEMBER 11, 2019

One open-ended way to make customers so loyal to your brand is to make it easy for them while redeeming their earned points. The process itself requires minimal effort. Here, you're more of making a pitch or better still, a proposal to another established entity that deals in the same products or services. Two minds think alike.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

SellBrite

OCTOBER 25, 2017

Sellers who use metrics now can establish themselves as strong merchants before the marketplace gets big. By building a large customer base early on, they’ll have a major competitive advantage over the majority of sellers once the marketplace becomes larger. These factors are heavily shaped by seller account metrics.

Shipping Costs 159

Shipping Costs Merchant Services Shipping Download 159

Smile.io

AUGUST 5, 2024

A loyalty program is a well-structured, customer retention marketing strategy that encourages customers to shop from your store on a long-term basis. Through rewards, discounts, and other incentives, loyalty programs enable you to thank customers for their loyalty and trust in your business. Gamified loyalty program 3.

Customer Retention 46

Customer Retention Shopify Customer Merchant Services 46

UpSellIt

FEBRUARY 20, 2024

Revamped Website Explore our redesigned website, where you’ll find a user-friendly interface that offers seamless navigation and a wealth of information about our services. Remarketing Experience Enhance your existing strategies to foster engagement, drive customer retention, and recover lost revenue.

Customer Retention 136

Customer Retention Merchant Services Conversion Optimization Recommendation 136

Omnisend

SEPTEMBER 30, 2021

Now, there are advanced ecommerce reporting tools that make the life of a merchant much easier. They examine elements such as customer engagement and retention, your campaign and automation performance, and how users navigate your website. Learning how to interpret different kinds of ecommerce data helps merchants in many ways.

eCommerce 148

eCommerce Omnichannel Customer Retention Merchant Services 148