Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. The top five themes include: 1.

ACH 285

ACH Multi-channel Technology Customer Retention 285

Ecommerce Platforms

SEPTEMBER 30, 2019

Consequently, an omnichannel marketing app with an overall rating of 4.8 And that’s how I discovered Firepush, which happens to be an omnichannel marketing app for Shopify, capable of email marketing, SMS marketing, web push messages, plus Facebook messenger marketing. What is Omnichannel Marketing? It doesn’t end there though.

Omnichannel 165

Omnichannel Shopify Marketing Multichannel 165

Retail TouchPoints

MARCH 13, 2024

Target, Kohl’s and Lowe’s leveraged these partnerships to generate new reasons to visit their stores, aiming to gain new, loyal customers who would visit more than just the shop-in-shops. Brands Benefit from Cross-Channel Collaboration These collaborations could generate major profits for all parties involved.

Multi-channel 264

Multi-channel Payment Services Consumer Automotive 264

Retail TouchPoints

MARCH 30, 2023

Bruno and Brendan Witcher, VP, Principal Analyst at Forrester , spoke during the Preparing for the Evolution of Omnichannel: How to Build a Unified Commerce Culture webinar. Most companies don’t understand where customer pain points are, and they’re not always that obvious,” said Witcher. View the session on demand.

POS 298

POS Omnichannel Webinar Point of Sale 298

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. It does not access it’s POS (point of sale) or multi-store back office. This is why W3bstore created a new platform from scratch, architected for this new way of serving customers.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

GetElastic

APRIL 28, 2016

Extreme personalization, sometimes referred to as marketing to a customer segment of one, is the holy grail of the multi-channel world. Extreme personalization comes down to one simple reality: customers expect your company to know who they are — no matter what method or touchpoint they are using.

Multi-channel 113

Multi-channel Online Catalogues eCommerce eCommerce Platforms 113

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. And for good reason.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Customer 88

Customer Customer Retention Social Media X-cart 88

Fabric

DECEMBER 22, 2023

With the hustle and bustle of the Cyber 5 shopping season still fresh in retailers’ mind, and as we enter the home stretch of this holiday season, it’s important to take a moment to reflect on what worked and what still needs improvement for the overall customer shopping experience. million people visiting physical retail locations and 134.2

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Ecommerce Platforms

JANUARY 5, 2021

With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. From there, SALESmanago can deliver personalized comms throughout the customer lifecycle using a variety of marketing and sales channels, including: Email. Your website.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention.

Customer Loyalty 101

Customer Loyalty eCommerce Customer Merchant Services 101

Wiser

MARCH 16, 2021

Listen in to hear from Tom Lee, Wiser’s Product Lead, Online Products, and Mert Damlapinar, Sabra Dipping’s Director of eCommerce and Natural Channels, as they cover how Mert creates an effective online shopper journey for Sabra customers. Customer Funnel. Mert: Okay, so let’s talk about the customer funnel.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Korona

NOVEMBER 30, 2022

The purpose of loyalty programs is twofold: to reward customers for their loyalty and to provide the issuing company with valuable information and data about their consumers. The best loyalty programs focus on improving customer retention rates and rewarding existing customers. . Omnichannel loyalty programs.

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Korona

JANUARY 5, 2023

Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. For more on omnichannel shopping click here: Navigating Retailing Channels: A Complete Guide to Multi-Channel Selling. Part of this involves checkout optimization. .

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Payoneer

FEBRUARY 22, 2023

This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse. Even for the existing payment gateways, cost, chargeback frauds, card data security, technical integrations, multi-currency, and recurring payments are still major problems.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Optimizely

AUGUST 8, 2017

On the first day of eTail East, the sessions are split into three summits: Search Display & Online Media Summit, Email Marketing & Customer Retention Summit, and the Next Gen eCommerce Summit. Tapping Into The Omni-Channel Nature of Today’s Consumer. August 15: eCommerce and Omni-Channel Growth Tactics.

Multi-channel 210

Multi-channel lightspeed Channel eCommerce 210

lateshipment

JANUARY 21, 2025

Were conditioned to keep chasing after new customers to drive profits, when in fact, our attention should really be on our current customers. This is because the chances of selling to current customers is 60-70%, while the probability of selling to new ones is just 5-20%. ranging from $9/month to custom pricing.

Shipping Costs 130

Shipping Costs Payment Services eCommerce eCommerce Platforms 130

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. of all retail sales. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. of consumers were using direct-to-consumer (D2C) channels to purchase consumer-packaged goods (CPG) at the height of the pandemic ( Practical Ecommerce ).

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

NOVEMBER 4, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. of consumers were using direct-to-consumer (D2C) channels to purchase consumer-packaged goods (CPG) at the height of the pandemic ( Practical Ecommerce ).

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 7, 2021

Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. million from 72.8 million last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78