Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Customer 89

Customer Customer Retention Social Media X-cart 89

Retail TouchPoints

SEPTEMBER 21, 2021

Jennifer Ives, SVP of Global Partnerships for 3Pillar Global, discusses why strong customer retention is the basis for successful customer acquisition: “COVID created a retention need for retailers, and customer service is key. You want to customer service the heck out of your customers.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Omnisend

DECEMBER 15, 2020

Higher customer satisfaction rates. Improved customer retention. Higher long-term customer engagement and brand trust. Better customer expectation management and needs assessment. Also, polished interactions in all communication channels are the foundation for an excellent customer experience.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Ecommerce Platforms

NOVEMBER 11, 2019

Put differently, an ecommerce retailer needs customers to hit the checkout button over and over again. . It precisely works for both brick and mortar stores, and online retailers in a pretty much incisive way. . Keeping your customers constantly motivated is one essential move a seller needs to put careful thought into.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

iVend

MARCH 14, 2023

A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’. Using mobile POS engages shoppers, and sets a retailer apart from the competition.

POS 98

POS Point of Sale Mobile Payment Services 98

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Omnichannel Shopping Leading to Better Customer Retention.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Lemonstand

APRIL 12, 2018

But that’s just the start: It’s now time to convince that customer to return again and again … and again. Customer retention. Indeed, online retail startups are so focused on growth and customer acquisition that customer retention becomes a bit of an afterthought. Why let them get away?

Customer Retention 62

Customer Retention Customer Payment Services Payments 62

SellBrite

SEPTEMBER 27, 2017

For example, if you’re a home goods online retailer, you might want your buyer personas to note if your core customers are home owners or apartment renters. Psychographics are measurements of customers’ habits, attitudes, and interests that help to explain why they might make a purchase. Psychographics.

eCommerce 132

eCommerce Customer Social Media Information 132

Korona

NOVEMBER 10, 2022

It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. However, by increasing customer retention by 5% , profits can increase by 25-95%.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Korona

FEBRUARY 9, 2023

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. What are the key performance indicators of retail?

Improvements 98

Improvements Payment Services POS Payments 98

Smile.io

SEPTEMBER 19, 2023

Amazon is one of the most popular examples of an online marketplace Crafting your pricing strategy Pricing strategies lie at the heart of any successful online retail or marketplace business. They encompass the art and science of determining the optimal price for products or services offered to customers.

Shipping Costs 94

Shipping Costs Merchant Services Arts Shopify 94

365 Retail

MAY 19, 2021

We see you have experienced 124% rise in revenues recently, is that a reflection of the retail industry’s desire to improve its online search and discovery tools? I think it’s more to do with an industry-wide realignment of brand identity which now values customer retention at least as highly as customer acquisition.

Online Retail 52

Online Retail Customer Retention Consumer Improvements 52

OrderDynamics

DECEMBER 27, 2018

By providing the same great deal in-store as online, retailers reduce price competition between their own channels. Special promotions and coupons still drive sales; however, retailers often make these deals available for both online and in-store shoppers. YOY increase in annual revenue, a 7.5%

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Kibo

MAY 14, 2014

Pioneering brands and retailers view the shifting landscape as an opportunity to break ahead of the pack and reap the rewards. According to Forrester, online retail sales accounted for almost 9% of the $3.2 trillion total retail market in 2013 and are expected to grow at a compound annual rate of nearly 10% through 2018.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Korona

SEPTEMBER 7, 2022

For a company to be successful, it must ensure that it is customer-centric , which means that it understands the needs of its current customer base and is working to reach a new one. Satisfied customers can generate profits through customer retention and referrals and lower customer acquisition costs.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Korona

JUNE 23, 2022

The best ticketing system is the one that improves your customer experience, drives sales, offers insight into your performance, streamlines operations, and, in the end, supports your efforts to scale your business. The best online ticketing platform also must support all segments of your operation. Agile ticketing solutions.

Merchant Services 52

Merchant Services Payment Services POS Events 52

AcquireConvert

JULY 26, 2024

The integration of these methods allows marketers to reach customers wherever they are, creating a seamless and cohesive experience. In addition to attracting new customers, marketing plays a crucial role in customer retention. This builds trust and credibility, which are essential for long-term success.

Marketing 36

Marketing Social Media Multi-channel PPC 36

Ecommerce Platforms

JANUARY 14, 2020

Launching an online retail business requires you to bind all steps and priorities into a single yet intently drafted blueprint. But this might set you thinking– what kind of digital products can I sell online? Online courses. Case studies. But whichever way you want to spell it, both terms are accurate.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Omnisend

MAY 18, 2021

They can now connect with a unique and diverse audience and create online dispensaries. In fact, according to an in-depth study by the National Retail Federation, 2019 experienced a 700% increase in the purchase of CBD-based products. These transactions, via online retail stores, are known as CBD ecommerce.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

ROI Revolution

JULY 2, 2020

With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. A study of over 80,000 listings found that impressions for Google My Business were down by 59% across all verticals. Some delivery times that stretched weeks have been shortened back to days.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JUNE 2, 2020

With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. A study of over 80,000 listings found that impressions for Google My Business were down by 59% across all verticals. Some delivery times that stretched weeks have been shortened back to days.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

AUGUST 4, 2020

With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. A study of over 80,000 listings found that impressions for Google My Business were down by 59% across all verticals. Some delivery times that stretched weeks have been shortened back to days.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

AUGUST 5, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Here are some stats from Cisco’s 2021 Privacy Benchmark Study that showcase how the pandemic has influenced new ways of approaching consumer privacy: 93% of organizations turned to their privacy teams to assist with their pandemic response in 2020. For the first time ever, more than a quarter of holiday sales will occur online in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MARCH 2, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JANUARY 5, 2022

Here are some stats from Cisco’s 2021 Privacy Benchmark Study that showcase how the pandemic has influenced new ways of approaching consumer privacy: 93% of organizations turned to their privacy teams to assist with their pandemic response in 2020. For the first time ever, more than a quarter of holiday sales will occur online in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2021

For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. That’s a 26.1% year-over-year.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. That’s a 26.1% year-over-year.

eCommerce 156

eCommerce Social Media Small Business Retail Payment Services 156

ROI Revolution

NOVEMBER 4, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 1, 2020

With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. A study of over 80,000 listings found that impressions for Google My Business were down by 59% across all verticals. Some delivery times that stretched weeks have been shortened back to days.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

OCTOBER 7, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. For the first time ever, more than a quarter of holiday sales will occur online in 2020. more with online retailers this holiday season , a total of $198.73 That’s a 26.1% year-over-year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2020

With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. A study of over 80,000 listings found that impressions for Google My Business were down by 59% across all verticals. Some delivery times that stretched weeks have been shortened back to days.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158