Retail TouchPoints

JULY 14, 2021

To measure this performance, the website must have high conversion rates, low bounce rates and an easy checkout process, rather than a wide range of colors and innovative buttons that bring the focus to homepage attractiveness only. . In the long term, it can turn out to be an extremely costly and time-consuming process.

eCommerce Platforms 264

eCommerce Platforms Payment Services eCommerce Small Business Retail 264

lateshipment

SEPTEMBER 1, 2023

Picture this from the customers’ PoV: You’ve spent hours scrolling through an online store, meticulously selecting items that caught your eye. You make your choices, enter your payment information, and eagerly await the arrival of your package. The anticipation is palpable.

Customer Retention 130

Customer Retention Payments Payment Services eCommerce 130

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business. The Subscription Economy is Here to Stay.

Subscription 298

Subscription Payment Services Payments Automotive 298

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

Payment Services 276

Payment Services Retail Customer Retention Payments 276

Ecommerce Platforms

JANUARY 22, 2023

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing. How Do You Accept Payments Online?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

Retail TouchPoints

SEPTEMBER 13, 2023

Finding the Right Solution for Chargebacks The expense and complication caused by the chargeback process make it essential that retailers take steps to prevent them, otherwise profits will be impacted by attrition and transaction costs. billion per year. The issue is clear to see. Gaurav Mittal is the EVP of Ethoca , a Mastercard company.

Shipping Costs 277

Shipping Costs Payment Services Banking Retail 277

Kissmetrics

JULY 21, 2021

A franchise business model can also help you scale rapidly because you inherit the operation processes and framework from the licensing company. Starting a company from scratch, working on branding, operations, funding, and marketing—or buying a license for a pre-established company? Repair Services. Moving Services.

Payment Services 294

Payment Services Food and Beverages Payments Shipping Costs 294

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Marketplace operations. Payment services. Marketplace Operations. Subscriptions.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 304

Payment Services eCommerce Payments Retail 304

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 179

Payment Services Games Live Chat Customer 179

GetElastic

DECEMBER 1, 2021

Prior to the emergence of the COVID-19 pandemic, we saw a shift in customer buying habits, as more and more shoppers were in search for convenience and preferred to complete their purchases online. So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Optimizely

OCTOBER 22, 2020

Neither do they need to have a brick and mortar store so that their customers could redeem their box clippings in person. Ecommerce and the rise of digital payment services made it possible for all businesses, big and small alike, to increase their customer retention and nurture their returning customers with loyalty programs.

Payments 367

Payments Customer Loyalty Customer Retention Payment Services 367

Ecommerce Platforms

SEPTEMBER 9, 2022

Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package. There’s the option to create attractive customizable checkout pages, access EU VAT validation, and even collect tax alongside your payments. Multiple payment gateway options.

Subscription 197

Subscription Payment Services Payments PayPal 197

FastSpring

MARCH 15, 2021

You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. If you have a product or service that can be offered as a subscription, right now is the perfect time to make the transition. The post-checkout fulfillment process happens automatically. Ease of Distribution.

Subscription 147

Subscription Payment Services Shipping Costs Payments 147

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. All of these things are impacting your people in-store and your customers.”. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences.

Payments 272

Payments Payment Services Customer Experience Social Media 272

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process. A push for smarter payment processing.

Payment Services 78

Payment Services Merchant Services Payments eCommerce 78

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. These enable merchants to accept customer payments from any location. The app does more than take orders and process payments, though.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

BigCommerce

SEPTEMBER 21, 2018

Affiliate marketing is the process of earning money by promoting another website’s products. After all that, there are some final factors you need to consider when calculating commissions, including customer retention and lifetime value. Know your customer retention rate. That said—what is an affiliate program?

eCommerce 344

eCommerce Customer Retention Payments Management 344

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. It also frees up store associates to provide more personalized customer service, which differentiates many small retail businesses from their online or big-box competitors.

Payment Services 97

Payment Services POS Mobile Operations 97

Retail TouchPoints

MARCH 13, 2024

Full-service restaurants are trailing their limited-service peers. With cross-shop and wallet share analyses based on actual purchase behavior, companies can more confidently select partners that are most likely to enhance and expand their customer base. However, not all customers behave the same.

Multi-channel 264

Multi-channel Payment Services Consumer Automotive 264

lateshipment

APRIL 1, 2020

Providing quick deliveries at the location and time of choice with a variety of payment options is a must in the modern world of online retail. Why Customer Satisfaction Takes a Hit in the Post-Purchase Phase. Most businesses outsource the delivery process to a shipping carrier like FedEx, UPS, or DHL.

Improvements 225

Improvements Customer Payment Services Shipping Costs 225

Kibo

FEBRUARY 3, 2023

Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business. In this article, we’ll outline four strategies to help boost your retention rate and discuss how technology will help you implement these strategies.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process from. A push for smarter payment processing. Keep reading to find out more. billion , a 19.3%

Payment Services 70

Payment Services Merchant Services Payments eCommerce 70

lateshipment

FEBRUARY 14, 2020

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. On the checkout page, they select delivery speed and shipping service type. Once payment is made through a gateway, a confirmation email with order details is sent to them by the retailer. Shoppers are an unforgiving lot.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

BigCommerce

APRIL 14, 2017

27%: The checkout process was too long or complicated. 8%: Didn’t see their preferred method of payment. 27%: The checkout process was too long or complicated. 8%: Didn’t see their preferred method of payment. They also offer additional services beyond recovery emails. Outside of the 58.6% Outside of the 58.6%

Shipping Costs 411

Shipping Costs Payments BigCommerce Payment Services 411

FastSpring

JULY 16, 2019

Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system. Benefit #3: Increase Operational Efficiencies. PCI Compliance. Comprehensive Recurring Billing Management.

Payments 94

Payments Payment Services Subscription Customer Loyalty 94

GetElastic

SEPTEMBER 2, 2019

Ocado back in 2016 started an automated packaging service by using a wireless control system. This new solution from Ocado helped controlling and coordinating with the movement of grocery store items besides making the bagging process faster with every subsequent online order. It is also unique in terms of secure payment processing.

Payments 153

Payments Payment Services eCommerce Supplies 153

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Subscription businesses get to profit from recurring purchases, and customers benefit from long-term savings and convenience. Increased Customer Retention.

Subscription 140

Subscription Customer Retention Marketing Payment Services 140

Ecommerce Platforms

JANUARY 14, 2020

An ecommerce transaction extends to services that are sold online. A solid customer engagement. Your business model should capture such attributes to cash in on the customers’ confidence. What about processing payments, beating the competition, and so forth? Those that sell digital products/ services.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. Increase Customer Retention By creating an incentive-based system that provides value to your customers, they are likely to stick around for longer periods of time.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

lateshipment

OCTOBER 18, 2023

Did you know that 7 in 10 customers abandon their cart? Streamlining your checkout processes and making sure that your checkout page provides as much information as it can,is a key factor to turning a potential customer into an actual customer. Streamlining Your Checkout Page for success 1.

Payment Services 130

Payment Services Merchant Services Shipping Costs Gifts 130

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. Licensing : A form of renting out goods and services, usually of intellectual nature.

Payments 112

Payments Payment Services Subscription Reference 112

Ecommerce Platforms

DECEMBER 20, 2019

Consumers want quick service, fast ordering, and equally speedy delivery. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. Founded back in 2010, this US operation is based in San Francisco. Quick Service.

POS 118

POS Payment Services Payments Point of Sale 118

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. Increase Customer Retention. By creating an incentive-based system that provides value to your customers, they are likely to stick around for longer periods of time.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Ecommerce Platforms

FEBRUARY 13, 2020

If you’re, however, looking to operate an online store, you might want to look elsewhere. The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Automate the store management process. Running Transactions Using Shopify Payments.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

FastSpring

JUNE 28, 2019

Today’s shoppers are shifting away from one-time purchases in favor of becoming long-term customers. As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. What is customer churn? Customers may choose to opt out of a subscription service.

Payment Services 97

Payment Services Payments Customer Retention Subscription 97