Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Kissmetrics

JULY 21, 2021

This can save you much time and money as you focus on making your business more profitable. A franchise business model can also help you scale rapidly because you inherit the operation processes and framework from the licensing company. What Is a Franchise Business? Painting Franchise Business.

Payment Services 294

Payment Services Food and Beverages Payments Shipping Costs 294

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 304

Payment Services eCommerce Payments Retail 304

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Marketplace operations. Payment services. Marketplace Operations.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

Payment Services 276

Payment Services Retail Customer Retention Payments 276

Optimizely

OCTOBER 22, 2020

Neither do they need to have a brick and mortar store so that their customers could redeem their box clippings in person. Ecommerce and the rise of digital payment services made it possible for all businesses, big and small alike, to increase their customer retention and nurture their returning customers with loyalty programs.

Payments 367

Payments Customer Loyalty Customer Retention Payment Services 367

GetElastic

DECEMBER 1, 2021

Prior to the emergence of the COVID-19 pandemic, we saw a shift in customer buying habits, as more and more shoppers were in search for convenience and preferred to complete their purchases online. So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked.

Subscription 148

Subscription Payment Services Payments eCommerce 148

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Why Shift to a Subscription Revenue Model. Stronger Customer Relationships.

Subscription 147

Subscription Payment Services Shipping Costs Payments 147

FastSpring

SEPTEMBER 24, 2020

Revenue vs. profit vs. income: The terms may seem synonymous and are sometimes even used interchangeably, but they tell different stories about a company. Revenue growth suggests an expanding business and in-demand product, but whether there is any financial gain for the business is determined by the income.

Payments 112

Payments Payment Services Subscription Reference 112

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 91

Payments Payment Services Subscription Customer Loyalty 91

BigCommerce

APRIL 14, 2017

27%: The checkout process was too long or complicated. 8%: Didn’t see their preferred method of payment. 27%: The checkout process was too long or complicated. 8%: Didn’t see their preferred method of payment. Calculate Your Abandoned Cart Revenue Increase. Outside of the 58.6% 5%: Their credit card was declined.

Shipping Costs 411

Shipping Costs Payments BigCommerce Payment Services 411

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 179

Payment Services Games Live Chat Customer 179

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. When used to the fullest, this platform could easily pave the way for small businesses to make their mark in the broader digital market.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

BigCommerce

SEPTEMBER 21, 2018

Approximately 15% of all digital media industry’s revenue comes from affiliate marketing. 38% of marketers call affiliate marketing one of the top customer acquisition methods. In 2015 Amazon’s revenue surpassed $100B and affiliate marketing accounts for $10B of its sales. To increase revenue by $10,000 by the end of the year.

eCommerce 344

eCommerce Customer Retention Payments Management 344

GetElastic

SEPTEMBER 2, 2019

Ocado back in 2016 started an automated packaging service by using a wireless control system. This new solution from Ocado helped controlling and coordinating with the movement of grocery store items besides making the bagging process faster with every subsequent online order. It is also unique in terms of secure payment processing.

Payments 153

Payments Payment Services eCommerce Supplies 153

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process from. A push for smarter payment processing. Keep reading to find out more. billion , a 19.3%

Payment Services 68

Payment Services Merchant Services Payments eCommerce 68

FastSpring

AUGUST 11, 2020

Even more telling is that 80% of legacy software vendors will have shifted their business models so they can provide customers with a subscription service, too. Subscription services are what customers want. In this comprehensive guide, we’re going to take a deep dive into: What is subscription revenue?

Subscription 113

Subscription Payments Payment Services Shipping Costs 113

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. The goal of merchants with existing subscription programs is to increase the CLV (Customer Lifetime Value) for as many subscribers as possible to maximize revenue.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. It also frees up store associates to provide more personalized customer service, which differentiates many small retail businesses from their online or big-box competitors.

Payment Services 97

Payment Services POS Mobile Operations 97

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. The goal of merchants with existing subscription programs is to increase the CLV (Customer Lifetime Value) for as many subscribers as possible to maximize revenue.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

lateshipment

APRIL 1, 2020

Providing quick deliveries at the location and time of choice with a variety of payment options is a must in the modern world of online retail. Why Customer Satisfaction Takes a Hit in the Post-Purchase Phase. Most businesses outsource the delivery process to a shipping carrier like FedEx, UPS, or DHL.

Improvements 225

Improvements Customer Payment Services Shipping Costs 225

lateshipment

FEBRUARY 14, 2020

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. On the checkout page, they select delivery speed and shipping service type. Once payment is made through a gateway, a confirmation email with order details is sent to them by the retailer. Shoppers are an unforgiving lot.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Ecommerce Platforms

DECEMBER 20, 2019

Consumers want quick service, fast ordering, and equally speedy delivery. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. Powerful technology for your business.”. Its offer is split into four areas: Quick Service.

POS 118

POS Payment Services Payments Point of Sale 118

Ecommerce Platforms

DECEMBER 30, 2019

The team behind ShopBase started way back in 2008 where they launched Beeketing , a software that helps e-commerce merchants grow their sales and revenue, pretty fast. ShopBase payments (coming real soon). Global order fulfillment services integration. The setup process is quick and easy for starters.

eCommerce 190

eCommerce Drop Ship Shipping Costs Merchant Services 190

Ecommerce Platforms

FEBRUARY 13, 2020

If you’re, however, looking to operate an online store, you might want to look elsewhere. Dropshipping is a tested online business model that doesn't prompt you to hold any stock levels. The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Ryan points out that many of the largest SaaS companies target enterprise customers that use longer contract lengths, so their churn rate will be lower.

Payments 147

Payments Subscription Payment Services Definition 147

GetElastic

SEPTEMBER 2, 2019

Ocado back in 2016 started an automated packaging service by using a wireless control system. This new solution from Ocado helped controlling and coordinating with the movement of grocery store items besides making the bagging process faster with every subsequent online order. It is also unique in terms of secure payment processing.

Payments 113

Payments Payment Services eCommerce Supplies 113

Kibo

FEBRUARY 3, 2023

Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business. Try testing different pricing and discount strategies to see what works best with your target audience based on conversion and retention rates.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Ecommerce Platforms

MARCH 14, 2023

Designed to be the leading service commerce platform, Evercommerce promises business leaders a vertically tailored set of integrated SaaS solutions supporting more than 500,000 global businesses worldwide. Evercommerce is particularly focused on the support and enhancement of service-based companies.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Essentially, that’s the beauty of subscription business models. Benefits for Subscription Businesses. Increased Customer Retention.

Subscription 139

Subscription Customer Retention Marketing Payment Services 139

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

FastSpring

JUNE 28, 2019

Today’s shoppers are shifting away from one-time purchases in favor of becoming long-term customers. As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. What is customer churn? Customers may choose to opt out of a subscription service.

Payment Services 95

Payment Services Payments Customer Retention Subscription 95

FastSpring

APRIL 11, 2019

It’s clear that subscriptions are poised to disrupt the traditional business model, which explains why more businesses are switching to subscription services instead of one-time sales. Switching from a physical distribution system to a digital fulfillment process helps solve this issue by cutting down on unnecessary wait time.

Subscription 93

Subscription Payment Services Payments Shipping Costs 93

FastSpring

JULY 12, 2019

However, there’s one metric that doesn’t get as much attention—customer lifetime value. Since most SaaS and subscription-based businesses depend on recurring payments to sustain themselves, it can pay dividends to keep a close eye on lifetime value and customer retention rates.

Subscription 93

Subscription Payment Services Payments Customer 93

ESW

JUNE 26, 2018

This is a particularly important question for brands that are looking to take their business international, where murkier issues of culture and compliance affect businesses. one month), take your total revenue figure and divide that by the total number of orders you received. Customer Acquisition Cost.

Payment Services 96

Payment Services X-cart Shipping Costs eCommerce 96

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210