FastSpring

OCTOBER 13, 2020

If you love your customers—which I’m sure you do—you want to hold onto them … tight. Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. As much as we love new customers, we love repeat customers even more. Don’t Shy Away From Offering a Cross-Sell.

Customer Retention 148

Customer Retention Customer Payment Services Subscription 148

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Essentially, that’s the beauty of subscription business models. In a recent study , Zuora found that 71% of adults across 12 countries have subscription services.

Subscription 139

Subscription Customer Retention Marketing Payment Services 139

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Marketplace operations. Payment services. Subscriptions. Auto replenishment.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Ecommerce Platforms

JANUARY 22, 2023

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing. How Do You Accept Payments Online?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

Retail TouchPoints

JUNE 23, 2022

If your customers are largely Gen Z students and millennial parents, accurate personalization can set you apart from competitors by making it easy for busy back-to-school shoppers to find exactly what they need. You can also use personalization data to create bundle and subscription offers tailored for your BTS customers.

Payment Services 304

Payment Services eCommerce Payments Retail 304

GetElastic

SEPTEMBER 7, 2021

Just a few weeks after the unfortunate vitamin aisle experience a friend told me about a vitamin subscription company called Ritual. While the onboarding experience was fantastic, the subscription component is even better. All thanks to eCommerce subscriptions. The History of Subscriptions. And, I'm not the only one.

Subscription 148

Subscription eCommerce Shipping Costs B2B 148

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. Subscription services are what customers want. How to move to a subscription revenue model.

Subscription 113

Subscription Payments Payment Services Shipping Costs 113

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. All of these things are impacting your people in-store and your customers.”. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences.

Payments 272

Payments Payment Services Customer Experience Social Media 272

FastSpring

JULY 12, 2019

However, there’s one metric that doesn’t get as much attention—customer lifetime value. Since most SaaS and subscription-based businesses depend on recurring payments to sustain themselves, it can pay dividends to keep a close eye on lifetime value and customer retention rates. What is Customer Lifetime Value?

Subscription 93

Subscription Payment Services Payments Customer 93

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. To help you make an informed decision, we’re exploring the subscriptions trends in today’s market.

Subscription 93

Subscription Payment Services Payments Shipping Costs 93

FastSpring

MAY 14, 2019

You’d park your car, mosey on into the store, and then go through the process of scouring the shelves for the pristine cardboard box that housed a physical copy of your application. Any updates to the software meant that you’d repeat the entire buying process (including the trip to the store) all over again. And that was it.

Subscription 98

Subscription Payment Services Payments eCommerce Platforms 98

Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving. Subscriptions play an essential role in simplifying lives, but they also make for a wonderful business model.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. Licensing : A form of renting out goods and services, usually of intellectual nature. Think Kickstarter and Patreon-based ventures.

Payments 112

Payments Payment Services Subscription Reference 112

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. It’s simple enough to manage 50 subscription orders each month, but what about 50,000?

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. These enable merchants to accept customer payments from any location. The app does more than take orders and process payments, though.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

BigCommerce

SEPTEMBER 21, 2018

Affiliate marketing is the process of earning money by promoting another website’s products. After all that, there are some final factors you need to consider when calculating commissions, including customer retention and lifetime value. Know your customer retention rate. That said—what is an affiliate program?

eCommerce 344

eCommerce Customer Retention Payments Management 344

FastSpring

JULY 16, 2019

Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system. Benefit #3: Increase Operational Efficiencies. 3 Benefits of Using a Recurring Billing Solution.

Payments 91

Payments Payment Services Subscription Customer Loyalty 91

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. Acquire more customers / reduce customer acquisition costs.

Subscription 78

Subscription Payments Payment Services Customer Retention 78

Lemonstand

APRIL 17, 2018

There has never been a better time to start a subscription box service. From 2013 to 2016 alone , the number of visitors to subscription box websites has grown by over 3,000% — from 722,000 to 21.4 And as of March of 2016, there were more than 2,000 subscription box services in the U.S. Image Source ).

Subscription 78

Subscription Payment Services eCommerce Platforms Payments 78

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process from. A push for smarter payment processing. Keep reading to find out more. billion , a 19.3%

Payment Services 68

Payment Services Merchant Services Payments eCommerce 68

FastSpring

DECEMBER 20, 2018

First, you need to be sure that you’ve priced your product fairly, and second, you want to offer the payment option that will appeal to the largest number of users. So, do you extend a pay-per-use (or PPU) option, or do you ask people to subscribe to your service on a monthly, quarterly, or yearly basis? It’s a tough call to make.

Subscription 81

Subscription Payment Services Payments Customer Retention 81

FastSpring

JUNE 28, 2019

Today’s shoppers are shifting away from one-time purchases in favor of becoming long-term customers. As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. What is customer churn? How to reduce customer churn for SaaS.

Payment Services 95

Payment Services Payments Customer Retention Subscription 95

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. Acquire more customers / reduce customer acquisition costs.

Subscription 68

Subscription Payments Payment Services Customer Retention 68

ESW

JUNE 26, 2018

This is a particularly important question for brands that are looking to take their business international, where murkier issues of culture and compliance affect businesses. staff reporter Sonya Mann has an excellent piece on how to get your customers to spend more per order, and one source of friction she identifies is the payment process.

Payment Services 96

Payment Services X-cart Shipping Costs eCommerce 96

Korona

AUGUST 23, 2022

And even better, they can order a subscription box and receive their products regularly without thinking about it. And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. But the most critical question is how to start a subscription business.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

Ecommerce Platforms

FEBRUARY 13, 2020

If you’re, however, looking to operate an online store, you might want to look elsewhere. The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Automate the store management process. Running Transactions Using Shopify Payments.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

Kissmetrics

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. If the end goal of engagement is a conversion anyway, why not just streamline the process and run ads meant to convert? This is a score based on how many customers like your brand and how many see room for improvement. But is that all mobile ads are good for?

Mobile 363

Mobile Social Media Article Payment Services 363

FastSpring

JANUARY 23, 2019

When it is set up correctly, recurring billing can fulfill both of these requirements by not only supporting your business with a consistent revenue stream but also boosting customer loyalty with a hassle-free collection process. Brand the entire billing process. Compose effective dunning emails.

Payments 75

Payments Payment Services Subscription Customer Retention 75

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. An example of a DTC eCommerce brand is Glossier, a company in the beauty industry, which uses the platform Contentful to facilitate their sales channels.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

ROI Revolution

MAY 6, 2021

After all, a 2017 Harvard Business Review study found that customers who use multiple channels rather than a single channel spent an average of 4% more when shopping in-store and 10% more when shopping online. DNVBs getting off the ground through subscription-based commerce. In today’s hyper-competitive world, every dollar counts.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Look for Red Flag Metrics.

Payments 147

Payments Subscription Payment Services Definition 147

Omnisend

SEPTEMBER 29, 2021

This can range from no longer buying your products to no longer using your services. One of the best ways to do this is by increasing customer retention rates. In this article, we’re going to discuss the best ways to identify customers that are an immediate ecommerce churn risk. You can’t improve what you don’t measure.

Customer 148

Customer Customer Retention Social Media Merchant Services 148

FastSpring

OCTOBER 27, 2021

Bookyourdata.com offers a loyalty program that includes lesser fees, faster service and 24/7 support from our customer services staff. Repeat customers also get several charges waived for our services,” CEO Gary Tailor explained. Gift subscriptions work well for MacKeeper, which makes cybersecurity software.

Payment Services 78

Payment Services Customer Gifts Subscription 78

ESW

MAY 23, 2018

But if you think your business will scale up significantly in the near future, now is an excellent time to consider replatforming to a enterprise-level platform that can integrate your online presence, digital marketing, inventory management, logistics, and last-mile fulfillment under a single, full-service solution.

Payment Services 60

Payment Services Magento eCommerce Shipping Costs 60