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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

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How adding services to your products can propel your company growth?

GetElastic

With the emphasis on customer retention, rather than customer acquisition, merchants have a higher chance of maintaining the loyalty of existing customers. According to the 2019 UPS Pulse of the Online Shopper study: 96% of online shoppers have used a marketplace. Subscriptions.

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mPOS – bringing back the human touch to in-store shopping

iVend

A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

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How to get repeat customers: Proven strategies for success

Omnisend

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

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How POS helps to create customer appreciation strategies

iVend

Read more In this article we’ll take a look at customer appreciation strategies, why they are important, the steps to create them, and the way that point of sale customer loyalty and promotions technology underpins implementation. Why is customer appreciation important?

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Retail Loyalty Program for increased customer lifetime value

iVend

When it comes to profitability, the gains are even more compelling: Bain & Co’s research shows that a 5% increase in customer retention can ramp up profits by anything from 25% to a massive 95%.

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7 Tips To Improve Retail Store Performance

Korona

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. Always have extra checkouts ready to go.