Remove Customer Retention Remove Shipping Remove Small Business Retail
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The Real Impact of Late Deliveries & How to Handle Them

lateshipment

You would surely not order from the same business again. You would most certainly not accept an excuse like “We outsource our shipping needs to FedEx, UPS, or DHL, so please check with the shipping carrier.” Now put your customer in the same situation. They lead to customer churn. They lead to poor online reviews.

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Reverse Logistics: Definition, Stages, Benefits & Challenges

lateshipment

Then there are cases where items aren’t coming back from customers at allthink unsold inventory getting shipped back to suppliers. Because customers expect easy, no-hassle returns. The shoe retailer offers a wide 365-day window to process free returns. Reverse logistics isn’t a one-size-fits-all process.

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The Real Cost of Late Deliveries & How to Deal with Them

lateshipment

You would surely not order from the same business again. You would most certainly not accept excuses like “We outsource our shipping needs to FedEx, UPS, or DHL, so please check with the shipping carrier.” Customer Acquisition Cost (CAC): Are You Spending Too Much on Acquiring Customers?

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Holiday Season 2020 Will be Different. Here’s How

lateshipment

A question that is largely on the minds of retailers and consumers alike. With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. What do retailers have in store for them? Retail’s new normal.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

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Top Ecommerce Niches of 2019

ecomdash

One of biggest mistakes ecommerce businesses make is selling an excessive number of products. Doing so can cost a ton of money in inventory, storage, resources, and marketing, especially for small businesses and ecommerce startups. Studies show that a 5% increase in customer retention leads to a 95% increase in profits.

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42 Top Ecommerce Podcasts That Will Transform You Into an Ecommerce Magnate

Ecommerce Platforms

Ecommerce Minute hosts Bart Mroz and John Suder bring you your daily dose of all things ecommerce tech, and retail news. The daily show features tips for starting, growing and outsourcing your eCommerce drop shipping business. Behind every successful online retail store lies tactical strategies, powerful tools, and dedication.

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