Retail TouchPoints

SEPTEMBER 26, 2024

Due to AI tools that make it easier for criminals to synthesize identities from stolen customer data and manage them, banks and commerce are expected to lose close to $5 billion this year to this type of fraud. Data breaches have been a problem for many years, but 2023 was the worst yet for U.S.

Payments 261

Payments Payment Services Retail Banking 261

Retail TouchPoints

JUNE 30, 2021

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As a result, customers are increasingly turning to mobile devices to shop and becoming loyal to retailers that deliver digital experiences tailored to their unique preferences.

Merchant Services 251

Merchant Services Payment Services Payments Customer 251

Onilab User Guides

DECEMBER 21, 2018

Each year, the e-commerce industry grows in revenue. Three years later, by the end of 2018, the global online sales revenue is approaching an impressive $2.842 trillion dollars, an almost x2 increase. Online stores process payments without the presence of a credit card. Data Breach. Merchants Get Fines for ??

Payment Services 45

Payment Services Merchant Services Payments Magento 45

Sailthru

FEBRUARY 5, 2020

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. When you ask for customer data, you should be crystal clear about why you’re asking. But how do you go about getting it?

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

Ecommerce Platforms

MAY 9, 2022

Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. The solution allows business leaders from major companies like Lucidchart and Twitch to automate subscriptions at scale. You’ll also be able to automatically notify your customers when any changes happen to your subscriptions.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

MARCH 25, 2022

Consequently, this is a medium that retailers must seriously consider in order to reach the customers of the future. According to the IBM Institute for Business Value and the National Retail Federation (NRF) , Generation Z consumers place great importance on dependable and consistent experiences when it comes to their retail purchases.

Payments 278

Payments Payment Services Social Media Electronics 278

Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect.

Payment Services 259

Payment Services Customer Experience Customer Data Management 259

365 Retail

OCTOBER 11, 2024

For instance, UK businesses have embraced contactless payment innovations at an impressive rate. Per Lloyds Bank and FreedomPay, more than half (59%) of retail, food and beverage, and hospitality companies agree that doing so has helped ensure customer satisfaction and, in turn, building brand loyalty. billion (£3.68

Payments 52

Payments Small Business Retail Food and Beverages eCommerce 52

Ecommerce Platforms

AUGUST 8, 2019

If so, you'll need to find and use a top-notch payment platform. This solution helps to simplify automated clearing house payments (ACH) and white label bank transfers for businesses. It’s especially handy for companies who want to use bank transfers as a cheaper, easier way to make payments. Facilitate payments.

ACH 134

ACH Payment Services Merchant Services Payments 134

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. billion in sales in Q3 2020.”

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Consumers understand the value of their data and need assurance that companies are protecting it.

Mobile 312

Mobile Payments Payment Services Retail 312

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Minimize Data.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Minimize Data.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. However, other players have entered the market, and business owners are spoilt for choice. The 6 Best Mobile POS Systems For Businesses Going Into 2022.

POS 197

POS Payment Services Mobile Payments 197

FastSpring

NOVEMBER 9, 2023

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support?

Payment Services 78

Payment Services Customer Payments Subscription 78

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 300

Payment Services Payments Retail Operations 300

Retail TouchPoints

OCTOBER 18, 2023

Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Retail TouchPoints

NOVEMBER 14, 2024

For retailers and consumer businesses, a surge in data breaches presents difficult challenges. From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations. million last year.

Retail 261

Retail Payment Services Consumer Operations 261

Groove

JUNE 17, 2024

Introduction The eCommerce tech stack is the foundation of any successful online business. Choosing the right tech stack for your eCommerce store is crucial for ensuring a seamless user experience, scalability, and integration with other essential business processes. Transaction fees charged by the platform or payment gateways.

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Ecommerce Platforms

AUGUST 11, 2022

With an OTT platform, content creators can build online hubs for their videos, monetize their work in a range of different ways, and explore the benefits of both live streaming and video on demand. Members can even build their own profiles with custom avatars, and “like” the videos they enjoy most. Endless video monetization options.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Retail TouchPoints

OCTOBER 21, 2024

In these cases, customers dispute legitimate charges with their credit card companies, falsely claiming non-receipt of goods or dissatisfaction with services received. Data analytics plays a crucial role in identifying and preventing refund fraud. Another prevalent method is the abuse of chargeback systems.

Retail 278

Retail Payment Services Technology Payments 278

Retail TouchPoints

JULY 17, 2024

Continued Margin and Cost Pressure While revenues are increasing, food retailers are still experiencing inflationary pressure, attributed to strong demand, higher-than-average wage growth in the industry and ongoing labor shortages. Automating manual processes can increase productivity, reduce costs and improve the customer experience.

Payment Services 264

Payment Services Retail Customer Experience Supplies 264

BigCommerce

SEPTEMBER 6, 2018

On the one hand, it’s an once-in-a-year opportunity to run promotions , launch new campaigns to acquire new customers , and ramp up for a long running revenue train to start the new year. This makes online businesses prone to customers’ negative feedback and god forbid, negative reviews. Don’t miss a post.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

Retail TouchPoints

AUGUST 14, 2020

Last year the top priority was engaging customers in real time. Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. That was bumped to number two, and innovation is at the top this year.”.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

JANUARY 26, 2022

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. What is a Chargeback?

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Tying Channels Together.

Payment Services 245

Payment Services Payments Retail Sporting Goods 245

Retail TouchPoints

AUGUST 8, 2024

I fundamentally believe that privacy — and embracing a customer-centric view of data and how you safeguard it — is a benefit [for] companies.” Retailers and brands will shift to first-party data, collected directly from customers, fostering more trust and transparency but requiring stronger data management controls.”

Retail 290

Retail Payment Services Consumer Payments 290

Groove

JUNE 16, 2022

Though on-premise hosting has historically been the most common eCommerce deployment method, SaaS is the modernized solution that we encourage all merchants from small businesses to enterprise-level corporations to implement. SaaS platforms take less time to develop, customize and deploy.

eCommerce Platforms 195

eCommerce Platforms Merchant Services Shipping Costs eCommerce 195

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? Why is CRM Important for eCommerce Businesses? Welcome to our comprehensive guide on the best eCommerce CRM systems.

eCommerce 78

eCommerce Payment Services Management Customer 78

Retail TouchPoints

AUGUST 13, 2021

At the very least, it makes it harder for customers to engage with a brand and creates a frustrating shopping experience. Mobile commerce is made up of an entirely new kind of customer who should be marketed to accordingly. These customers have different expectations when it comes to their shopping experience compared to desktop users.

Mobile 264

Mobile Merchant Services Payment Services Payments 264

Retail TouchPoints

NOVEMBER 22, 2022

rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. While shoppers might be strapped for cash given a 9.1%

Payment Services 261

Payment Services Live Chat Payments Retail 261

365 Retail

MARCH 10, 2024

According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. trillion in 2024.

eCommerce 103

eCommerce Payment Services Payments eCommerce Marketing 103

Ecommerce Platforms

JUNE 15, 2023

Having said that, you should know that any site migration to Shopify (whether it’s from Bigcommerce, WooCommerce/WordPress, Wix, or Squarespace) mainly focuses on transferring the site data: things like products, customers, and orders. You can scale quickly: Shopify plans are designed to grow with your business.

Shopify 104

Shopify Payment Services Payments Shipping Costs 104

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 278

Payment Services Retail POS Operations 278

Korona

MARCH 3, 2022

Last year, eCommerce losses stemming from online payment fraud hit a record high of approximately $20 billion globally, increasing more than 14% from the $17.5 Investing in the right eCommerce fraud prevention solutions can significantly improve customer safety and the bottom line. Maintain a PCI-compliant eCommerce business.

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52