Optimizely

FEBRUARY 3, 2020

Your customer is already at the center of everything you do as a marketer. You think about how your customer will react to your product packaging, your website design, your email copy, your customer support experience, and so much more. That’s exactly the promise of a customer data platform (CDP).

Customer Data 195

Customer Data Customer eCommerce Platforms Channel 195

Retail TouchPoints

MARCH 8, 2021

Using the data at their fingertips, retailers can capture a more in-depth view of customers’ lives, allowing them to better understand their wants and needs — and ultimately use that picture to create a service experience that incorporates both technology and humans. We really believe that technology should help, not replace.

Customer Data 264

Customer Data Customer White Paper Technology 264

Ecommerce Platforms

JULY 9, 2022

The debate of whether to use Shopify POS Lite vs Pro is a common one for companies planning on taking their Shopify website sales offline. With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. What is Shopify POS?

POS 180

POS Shopify Payment Services Shipping Costs 180

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

RTP blog

OCTOBER 15, 2018

By Chirag Shivalker, Hi-Tech BPO We live in a world driven by data, and leveraging it appropriately in a retail setup has proved its worth in providing relevant and valuable customer experiences. Why Should Retailers Collect Customer Data? What Questions Should Retailers Ask To Collect Relevant Customer Data?

Customer Data 150

Customer Data Customer X-cart Retail 150

Retail TouchPoints

JUNE 10, 2024

Full-fledged fingerprinting around the internet is depreciating, and marketers and customers alike will soon notice, particularly in the retail and ecommerce space. With today’s emphasis on privacy, third-party cookie deprecation will inevitably impact your brand, marketing strategy and customers. Fortunately, this is easy to quantify.

Marketing 299

Marketing Customer Social Media POS 299

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. Want to explore how unified commerce can bring your business to the next level?

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). This requires set-up on the part of customers, so they will likely only do that for stores they visit regularly. It’s not just a POS technology.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). This requires set-up on the part of customers, so they will likely only do that for stores they visit regularly. Customers can order, and just say “I’ll pay with Google.”

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Improved Data Accuracy and Consistency One of the most significant advantages of having a centralized database is the accuracy and consistency of data.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. Choosing the best POS system, sadly, is not that easy. Luckily for you, however, you’ve found the ultimate best POS system guide for 2019. What is a POS system? What is a POS System?

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. We determined that customer touch points were where we needed to invest. These are things that customers will immediately see.

POS 279

POS Department Stores Payment Services Point of Sale 279

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. But rather than seeing them as two essential but separate – entities, the retailers who get the most from their POS and ERP systems are those that integrate them.

Payment Services 52

Payment Services POS Operations Retail 52

Ecommerce Platforms

JANUARY 18, 2021

The right store building solution is essential for securing your first few sales, keeping customers retained and happy, and enjoying a healthy bottom line. Used by big-named brands like Goop, Sony, and Nobu, Lightspeed is a cloud-based all-in-one POS solution for retail businesses, golf, and restaurant outlets. It's on the pricey side.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Retail TouchPoints

JANUARY 11, 2021

Businesses that can identify customers’ needs and preferences and meet them in the moment will pull ahead of the pack. One such area where on-demand data can help retailers is inventory. Consumer packaged goods companies have traditionally reached their customers through retail stores and e-commerce sites.

Small Business Retail 285

Small Business Retail Retail eCommerce Social Media 285

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

Multi-channel 246

Multi-channel POS Customer Data Channel 246

Retail TouchPoints

DECEMBER 16, 2022

According to queue management research, 75% of customers would not wait in a queue for more than five minutes, implying that slow service means lower sales. Retailers can use a mobile-first and responsive POS to keep their checkout mobile, or use the same solution to station their device on a counter or offer a self-checkout option.

Technology 278

Technology Payment Services Retail POS 278

Retail TouchPoints

MARCH 1, 2024

Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization. These learnings will collectively continue to help us refine our forward-looking store strategy.”

POS 278

POS Omnichannel Mobile Improvements 278

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 278

Payment Services Retail POS Operations 278

iVend

SEPTEMBER 10, 2023

Here we explore the essential functions that retail POS software delivers for your business. You can see which staff are performing best in driving sales, and use the POS to give all staff the information and support they need. This too is an essential function of your retail POS system.

POS 111

POS Retail Point of Sale Multi-channel 111

Ecommerce Platforms

AUGUST 13, 2021

QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Their QuickBooks accounting software possesses the highest number of customers at approximately 12 million as far back as 2019. Intuit primarily caters to small and medium-sized enterprises and so is the case with their QuickBooks POS product.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Groove

APRIL 18, 2024

Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience. It also allows for personalized marketing and better customer service. Finally, some ERP systems could have customization limitations. Edit customer information settings.

Shopify 306

Shopify Payment Services Shipping Costs Order Fulfillment 306

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Ecommerce Platforms

FEBRUARY 25, 2020

The right POS not only allows you to process crucial transactions, it also gives you access to everything from inventory management, to customer support, and online ordering. There are dozens of POS solutions on the market, and they’re all built to offer unique benefits to specific people. What is Toast POS?

POS 104

POS Payment Services Payments Gifts 104

Ecommerce Platforms

NOVEMBER 25, 2020

If you’re looking for the best Bar POS system to get your business up and running, you’re in the right place. not online stores), need a POS system to process transactions. The POS or Point of Sale solution will allow you to take credit and debit card payments from your customers. Your average shopkeep POS might not do.

POS 104

POS Payment Services lightspeed Payments 104

Optimizely

APRIL 18, 2019

Your most loyal and valuable customers shop across multiple channels, both online and offline. In fact, customers don’t see “channels” in the same way as marketers do. In either case, you need a consistent and delightful experience for your customers — no matter where they buy. Bringing the in-store experience online.

Marketing 299

Marketing POS Channel Clothing 299

Optimizely

DECEMBER 18, 2018

How much do you really know about your customers who shop with you in-store? If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). What is in-store data? How can you integrate in-store data?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Ecommerce Platforms

NOVEMBER 25, 2019

A reliable restaurant POS system is the difference between a coffee shop or bar that feels like a disorganized open market, and one where customers enjoy the convenience of ordering remotely from their mobile phones, or perhaps booking tables beforehand and then having their orders delivered right on time. It doesn’t stop there though.

POS 104

POS Payment Services lightspeed Payments 104

Ecommerce Platforms

APRIL 5, 2022

The best POS system for iPad users is a comprehensive software offering, specially designed to work on an iPad or similar tablet. With the right POS solution, you can use your iPad as your primary source of hardware, so there’s less need to spend a fortune on things like readers and scanners. Shopify POS. Try Shopify POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

BigCommerce

FEBRUARY 7, 2018

List 3 customers that are similar in size and scope to us. How much control do we have over customizing the checkout experience? What can we not customize? Local development environment to manage code customizations prior to publishing. Describe how data access and change is audited. Customer Service Questions.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

iVend

AUGUST 6, 2023

Retail analytics has taken on an even more important role, and your retail POS software can track, analyse and make reports available in real time for super-smart, data-driven decision making. iVend retail POS software iVend retail POS software helps retailers track key metrics. Find out how we’re delivering.

POS 96

POS Point of Sale Retail Customer Data 96

Ecommerce Platforms

FEBRUARY 17, 2020

While there are plenty of POS (Point of Sale) tools on the web today that can assist with back-end business management, few are specially designed for the restaurant owner. Lavu POS is one of just a handful of software solutions that can give you everything that you need to run an effective restaurant. What is Lavu POS?

POS 104

POS Payment Services Payments PayPal 104

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 97

Payment Services POS Mobile Operations 97