Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. So, let’s get to it, shall we?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 272

Merchant Services Payment Services Payments Point of Sale 272

Kissmetrics

OCTOBER 18, 2020

Merchant services exist to help businesses process credit card payments. You might know them by the name “credit card processors.”. The “best” one is the one that is right for your specific business, and each of the following services offers particular features that may work for one company, but not for yours.

Merchant Services 276

Merchant Services Payment Services Payments ACH 276

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Even with a loyalty program in place, the competition is boundlessly growing. Superficially, boosting your sales roughly equates to widening the customer base. It's getting fiercer each day.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

365 Retail

AUGUST 16, 2022

Cheetah Digital , the cross-channel customer engagement solution provider for the modern marketer, announces it has partnered with Salling Group, supporting the transformation of the Denmark-based retail operator’s loyalty solution to reward customers and engage with them in new and innovative ways as third-party cookies phase out entirely.

Customer Loyalty 57

Customer Loyalty Payments Customer Payment Services 57

Groove

JULY 16, 2024

Here, we'll explore strategies for content marketing for eCommerce that can help boost your revenue (and your relationships with your customers). By automating customer service and offering personalized upselling, many brands are taking advantage of AI interactions with customers.

Payment Services 195

Payment Services eCommerce Marketing Payments 195

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. Subscriptions work well if you provide products that customers need to reorder regularly. What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Ecommerce Platforms

JUNE 14, 2018

If you've ever wondered whether or not you're leaving money on the table with your current payment gateway, the answer is probably yes. The world of online payments is rather cluttered and filled with complicated information that makes it difficult for you to understand which rates are best for your company. The Fee Management Engine.

Payment Services 135

Payment Services Merchant Services Payments PayPal 135

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. So how can merchants get a piece of the pie? Build Awareness.

Subscription 151

Subscription Payments Merchant Services Shipping Costs 151

Retail TouchPoints

MAY 1, 2024

What was once a transactional pitstop becomes a destination inviting customers to develop a deeper connection to the brands they love. By crafting a compelling story around the brand or products, retailers can forge a profound and enduring connection with customers. Customers become invested in earning rewards and badges.

Technology 307

Technology Arts Payments Customer Loyalty 307

Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Historically, brick-and-mortar retailers generated most of their revenue through foot traffic.

Mobile 307

Mobile Payments Payment Services Retail 307

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 264

Payments Payment Services Customer Experience Social Media 264

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Channel 154

Optimizely

OCTOBER 22, 2020

Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs. belong to at least one loyalty program, and a typical U.S.

Payments 367

Payments Customer Loyalty Customer Retention Payment Services 367

Retail TouchPoints

JUNE 17, 2024

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. Strategically, it’s a targeted acquisition and loyalty play with demonstrable ROI. What is a card-linked offer? Relevance drives incremental purchases.

Merchant Services 261

Merchant Services Retail Payments Gifts 261

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 66

Payments Payment Services Subscription Customer Loyalty 66

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. However, other players have entered the market, and business owners are spoilt for choice. The 6 Best Mobile POS Systems For Businesses Going Into 2022.

POS 197

POS Payment Services Mobile Payments 197

Groove

JULY 2, 2019

When in doubt, try testing different messaging and assurances to see what performs best for your customers. Incorporating clear incentives in your eCommerce strategy can offer numerous benefits for your business. Free shipping is attractive to customers, which makes the offer a potential competitive advantage.

Shopping Carts 235

Shopping Carts Payments Live Chat Shipping Costs 235

lateshipment

AUGUST 1, 2022

In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. Managing Orders. Managing Listings.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

Retail TouchPoints

JANUARY 25, 2024

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Enter passkeys.

Payment Services 261

Payment Services Cryptography Payments Improvements 261

lateshipment

FEBRUARY 14, 2020

Because it realizes that a poor delivery experience means a dissatisfied customer less inclined to purchase in the future. The time starting from when the retailer ships a package to when it is in the hands of the customer defines the customer’s post-purchase experience. The Post-Purchase Experience Gap.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

FastSpring

JULY 29, 2019

Naturally, this makes sense considering how an uptick in conversion rate usually signals that customers are actively purchasing on your site. However, there is another lesser-known metric that also deserves a lot of attention – payment card decline rates. How Does Payment Failure Affect Online Businesses?

Payment Services 64

Payment Services Payments Customer Loyalty Demo 64

Retail TouchPoints

MARCH 3, 2022

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. Discounts are only part of the reason that flash sales are so popular with customers. Discounts are only part of the reason that flash sales are so popular with customers.

Merchant Services 246

Merchant Services Shipping Costs Payments Payment Services 246

Kissmetrics

DECEMBER 8, 2020

Small businesses have also rushed to Live, creating events and classes to increase revenue. From here, you can bulk upload videos, crosspost to different pages, schedule posts, consolidate engagement, and monetize. Forty-five percent of the revenue from those ads goes to Facebook, while the remaining 55 percent goes to you.

Payments 273

Payments Subscription Events Mobile 273

Retail TouchPoints

MAY 30, 2024

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. The most effective way to strengthen the customer experience is to elicit feedback. Yet, since customers are often in a rush, it can be challenging to gather valuable feedback. Developing a feedback loop.

Point of Sale 283

Point of Sale Customer Experience Payment Services Magazine 283

Ecommerce Platforms

JULY 21, 2021

Both Shift4Shop and Shopify boast a wide range of ecommerce features, providing merchants everything they need to start selling online and grow their businesses. From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Customization.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience (CX)” at the center of their growth and retention strategies. High customer anxiety before order delivery.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies. Unfortunately, for most eCommerce businesses, there is very little control over this part of the customer journey.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

GetElastic

DECEMBER 1, 2021

Prior to the emergence of the COVID-19 pandemic, we saw a shift in customer buying habits, as more and more shoppers were in search for convenience and preferred to complete their purchases online. This leaves brands incapable of keeping up with customer demands, which leads to high churn. Customizing precise subscription packages.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Retail TouchPoints

DECEMBER 2, 2021

If this is successful, the attacker can hold the website for ransom, demanding payment (usually in the form of a cryptocurrency such as Bitcoin) from the site owners. The hacker threatens to maintain the attack until the ransom is paid so that the targeted site will have degraded availability to its customers or be unavailable altogether.

Payment Services 261

Payment Services eCommerce Payments Cryptocurrencies 261

iVend

APRIL 12, 2022

Increasing the lifetime value of your customers through customised retail loyalty programs For years retail strategy has been based on ‘right products, right place, right price’ and the focus for profit has been on increasing the average basket size. iVend Loyalty iVend helps retailers increase customer engagement and loyalty.

Payment Services 98

Payment Services Customer Retail Payments 98

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. Creating Confused Customers The online shopping experience generally mirrors the in-store experience. Fragrance is also a growing industry.

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience. Free shipping leads to more orders.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 273

Payment Services Retail POS Operations 273

365 Retail

OCTOBER 6, 2023

Brands like Amazon are already doing this, by recently introducing a second Prime Day for a last-minute boost in revenue. Debit cards remains the primary method of payment for Christmas purchases as 41% will be choosing to do so this way. How are consumers spending their money?

Food and Beverages 113

Food and Beverages Payments Travel Presentation 113

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118