Kissmetrics

OCTOBER 18, 2020

Merchant services exist to help businesses process credit card payments. You might know them by the name “credit card processors.”. The “best” one is the one that is right for your specific business, and each of the following services offers particular features that may work for one company, but not for yours.

Merchant Services 276

Merchant Services Payment Services Payments ACH 276

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 277

Merchant Services Payment Services Payments Point of Sale 277

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point. Many customers bail at this point.

Financial Services 278

Financial Services Payment Services Payments Small Business Retail 278

Optimizely

OCTOBER 22, 2020

Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs. belong to at least one loyalty program, and a typical U.S.

Payments 367

Payments Customer Loyalty Customer Retention Payment Services 367

Retail TouchPoints

SEPTEMBER 13, 2024

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. Self-scanning devices, for instance, allow customers to beat the checkout lines and add products to their cart as they shop.

Payments 287

Payments Payment Services Retail Omnichannel 287

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Even with a loyalty program in place, the competition is boundlessly growing. Superficially, boosting your sales roughly equates to widening the customer base. It's getting fiercer each day.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. Subscriptions work well if you provide products that customers need to reorder regularly. What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Historically, brick-and-mortar retailers generated most of their revenue through foot traffic.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 272

Payments Payment Services Customer Experience Social Media 272

lateshipment

MARCH 15, 2025

If you think that the customer journey ends at checkout, youre in for a rude awakening. 56% of customers say theyre disappointed with their post-purchase experience, with Accenture reporting that only 17% of consumers feel businesses actually care about what happens after they buy. That is ecommerce post-purchase experience 101.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

Groove

JULY 2, 2019

When in doubt, try testing different messaging and assurances to see what performs best for your customers. Incorporating clear incentives in your eCommerce strategy can offer numerous benefits for your business. Free shipping is attractive to customers, which makes the offer a potential competitive advantage.

Shopping Carts 244

Shopping Carts Payments Live Chat Shipping Costs 244

Ecommerce Platforms

JUNE 14, 2018

If you've ever wondered whether or not you're leaving money on the table with your current payment gateway, the answer is probably yes. The world of online payments is rather cluttered and filled with complicated information that makes it difficult for you to understand which rates are best for your company. The Fee Management Engine.

Payment Services 135

Payment Services Merchant Services Payments PayPal 135

lateshipment

MARCH 25, 2025

In this article, we break down what makes the elusive online shopping journey, why it’s important, and the challenges e-commerce businesses need to guard against. Your customers shopping journey refers to the steps theyve taken before, during, and even after they make a purchase at your store. What is the Shipping Journey?

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Retail TouchPoints

MAY 1, 2024

What was once a transactional pitstop becomes a destination inviting customers to develop a deeper connection to the brands they love. By crafting a compelling story around the brand or products, retailers can forge a profound and enduring connection with customers. Customers become invested in earning rewards and badges.

Technology 312

Technology Arts Payments Customer Loyalty 312

lateshipment

FEBRUARY 14, 2020

Because it realizes that a poor delivery experience means a dissatisfied customer less inclined to purchase in the future. The time starting from when the retailer ships a package to when it is in the hands of the customer defines the customer’s post-purchase experience. The Post-Purchase Experience Gap.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Kissmetrics

DECEMBER 8, 2020

Small businesses have also rushed to Live, creating events and classes to increase revenue. From here, you can bulk upload videos, crosspost to different pages, schedule posts, consolidate engagement, and monetize. Forty-five percent of the revenue from those ads goes to Facebook, while the remaining 55 percent goes to you.

Payments 273

Payments Subscription Events Mobile 273

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service. The goal is to create a seamless and personalized customer experience that drives sales and loyalty.

Payment Services 110

Payment Services Retail Mobile POS 110

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. So how can merchants get a piece of the pie? Build Awareness.

Subscription 165

Subscription Payments Merchant Services Shipping Costs 165

BigCommerce

SEPTEMBER 7, 2017

This is a fundamental difference –– and why so many $20,000,000+ in annual revenue ecommerce brands will tell you this: You aren’t a technology company. And below 43 BigCommerce secrets come from BigCommerce customers and agencies that build successful BigCommerce sites. This makes scaling much more complex –– in nearly all aspects.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. New platforms for engagement and revenue. The ins and outs of livestreaming.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

BigCommerce

AUGUST 17, 2018

In this guide, we’ll look at each of these parts in detail, and you’ll learn how to transform your existing physical store into an online shop—all while exploring various marketing strategies that keep customers coming back again and again. Determine your primary customers. Write custom page titles and meta descriptions.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

ESW

FEBRUARY 18, 2025

Prediction: Retailers who optimise their mobile experiences and allow seamless payment options will capture significant revenue and customer loyalty. Prediction: By 2025, one in five US and European retailers will implement customer-facing generative AI tools to improve site search and category navigation.

eCommerce 78

eCommerce Payment Services Payments Retail 78

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. However, other players have entered the market, and business owners are spoilt for choice. The 6 Best Mobile POS Systems For Businesses Going Into 2022.

POS 197

POS Payment Services Mobile Payments 197

BigCommerce

JULY 25, 2017

How to Turn Great Photos Into Millions in Revenue. She receives hundreds and hundreds of letters thanking her for taking her products the final mile –– that is, for styling them and allowing customers to purchase entire outfits. Today, the company is growing online revenue more than 25% YoY. Let them shop by these collections.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

JUNE 17, 2024

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. Strategically, it’s a targeted acquisition and loyalty play with demonstrable ROI. What is a card-linked offer? Relevance drives incremental purchases.

Merchant Services 264

Merchant Services Retail Payments Gifts 264

Groove

JULY 16, 2024

Here, we'll explore strategies for content marketing for eCommerce that can help boost your revenue (and your relationships with your customers). By automating customer service and offering personalized upselling, many brands are taking advantage of AI interactions with customers.

Payment Services 195

Payment Services eCommerce Marketing Payments 195

Retail TouchPoints

MARCH 3, 2022

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. Discounts are only part of the reason that flash sales are so popular with customers. Discounts are only part of the reason that flash sales are so popular with customers.

Merchant Services 246

Merchant Services Shipping Costs Payments Payment Services 246

Retail TouchPoints

DECEMBER 2, 2021

If this is successful, the attacker can hold the website for ransom, demanding payment (usually in the form of a cryptocurrency such as Bitcoin) from the site owners. The hacker threatens to maintain the attack until the ransom is paid so that the targeted site will have degraded availability to its customers or be unavailable altogether.

eCommerce 264

eCommerce Payment Services Payments Cryptocurrencies 264

BigCommerce

FEBRUARY 1, 2018

You want your brand to be the trustworthy confident of these underserved customers in a trending category. Can I sell directly to customers on Facebook, eBay, Amazon, and Pinterest without managing separate inventories? What options do I have to accept payments? Can I customize the mobile experience? Custom form fields.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Ecommerce Platforms

JULY 21, 2021

Both Shift4Shop and Shopify boast a wide range of ecommerce features, providing merchants everything they need to start selling online and grow their businesses. From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Customization.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 91

Payments Payment Services Subscription Customer Loyalty 91

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. All these laws must be considered in your customer service, operations and fulfillment procedures or your program runs the risk of a costly lawsuit or state action.

Gifts 277

Gifts Payment Services Payments Multi-channel 277

Retail TouchPoints

MAY 30, 2024

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. The most effective way to strengthen the customer experience is to elicit feedback. Yet, since customers are often in a rush, it can be challenging to gather valuable feedback. Developing a feedback loop.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

JANUARY 25, 2024

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Enter passkeys.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Retail TouchPoints

AUGUST 15, 2022

Retailers are always looking for ways to deliver safe, frictionless experiences to engage and satisfy customers. But for every retailer committed to providing a top-notch customer journey, there’s at least one bad actor out to capitalize on a customer’s misfortune. Entire Facebook groups are devoted to buying customer reviews.

Merchant Services 264

Merchant Services Payment Services Payments Financial Services 264

BigCommerce

JUNE 22, 2017

It’s also why BigCommerce, in 2015, acquired Jirafe Analytics –– the ecommerce analytics industry leader with customers including: Nasty Gal. The goal was to provide BigCommerce customers with unparalleled insight into their on-site merchandising strategies to complement their Google Analytics information. Customer Insights.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Channel 154