iVend

AUGUST 19, 2024

‘ It’s easier to love a brand when the brand loves you back’ – so says marketing guru, Seth Godin, and his pithy summary encapsulates why more and more retailers are focusing on customer appreciation strategies to grow revenue and profits in their business. Why is customer appreciation important?

POS 52

POS Point of Sale Customer Customer Loyalty 52

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing. billion by 2023.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

RetailMinded

JANUARY 8, 2024

Want to know the secret sauce for bumping up customer loyalty? Get this – it’s not just about flash sales and points programs. So, instead of treating every customer like just another sale, you treat them as potential big-time brand backers. Now hold up, what’s this move management deal?

Customer Loyalty 59

Customer Loyalty Management Customer Retail 59

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. Say Farewell to Cart Abandonment, Welcome Loyal Customers. Customers see prices at two critical junctures in the buying process: when they visit a product page and check out.

Merchant Services 272

Merchant Services Payment Services Payments Point of Sale 272

Korona

FEBRUARY 15, 2022

A point of sale system used to be a cash register that simply took account of the sales of the day and organized the bills into sections. The current main function of point of sale systems remains the same. – Point of Sale Components. Which Point of Sale Product Is Best For Your Business?

Point of Sale 52

Point of Sale Payment Services POS Payments 52

Dynamic Action

MAY 23, 2024

Summary Customer experience (CX) is the most important factor that impacts consumer loyalty. CX has evolved from focusing on the point of sale to connecting with customers in the discovery and evaluation phase (DX). This shift takes retailers from product-centric, to customer-centric.

Customer 62

Customer Customer Loyalty Customer Experience Point of Sale 62

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. Reward Your Most Loyal Customers. The global loyalty management market stood at $2.47

Customer Data 270

Customer Data Marketing Customer POS 270

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 307

Retail Customer Loyalty Social Media POS 307

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. That’s where loyalty apps come in. What Are The Most Popular Loyalty Apps for Shopify?

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

365 Retail

MAY 25, 2021

Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has found. In fact, 21% of respondents reported that online customer service is still not as good as in-store assistance. Forming new brand connections online.

Customer Loyalty 52

Customer Loyalty Customer Omnichannel Point of Sale 52

Retail TouchPoints

SEPTEMBER 11, 2023

Retailers have taken notice of this shift and are increasingly turning toward experiential retail to meet changing customer preferences. As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line.

Technology 261

Technology Point of Sale Customer Experience Customer Loyalty 261

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

Payment Services 245

Payment Services Retail Point of Sale Supplies 245

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 257

Shipping Costs Improvements Live Chat Retail 257

iVend

JANUARY 6, 2023

So much so, that retail returns management policy is an important factor in the shopper’s decision making – they are more likely to buy from a retailer that has a customer-friendly approach to bringing back unwanted goods. Capture an alternative sale or additional sale, by bringing customers back into the brick and mortar store.

Management 97

Management Technology Customer Customer Loyalty 97

iVend

JUNE 20, 2024

Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations. in customer satisfaction.

Customer Retention 94

Customer Retention POS Customer Retail 94

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. What was needed was a catalyst to take over and become a leading contributor across the customer journey. But what about physical retail stores?

Customer Loyalty 250

Customer Loyalty Recommendation Supplies POS 250

Retail TouchPoints

JANUARY 13, 2021

The credit cards will closely connect with Walgreens’ new myWalgreens customer loyalty program, which launched in November 2020. Eligible customers will be able to use the Walgreens credit card for purchases at more than 9,000 Walgreens stores, Walgreens.com and via the Walgreens mobile app.

Financial Services 163

Financial Services Customer Loyalty Point of Sale Mobile 163

Retail TouchPoints

SEPTEMBER 13, 2024

That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons. This can be extremely frustrating for customers.

Payments 275

Payments Payment Services Retail Omnichannel 275

365 Retail

DECEMBER 12, 2023

On top of that, customers are demanding greater privacy and control of their data. To thrive in today’s fast-paced and dynamic retail environment, retailers must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. Earlier this year.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Ecommerce Platforms

JULY 9, 2022

With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. The solution also allows business owners to access customer profiles, inventory management, and payment processing in the physical world, with the Shopify POS app.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 268

Consumer Omnichannel Retail Technology 268

Optimizely

DECEMBER 18, 2018

How much do you really know about your customers who shop with you in-store? If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). How can in-store data help improve customer loyalty?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. The service is so popular, even Apple and Stripe — both of which have many millions of customers apiece — are getting into the game.

Payment Services 272

Payment Services PayPal Electronics Games 272

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point. Many customers bail at this point.

Financial Services 273

Financial Services Payment Services Payments Small Business Retail 273

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 273

Payment Services Retail POS Operations 273

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 89

Customer Customer Retention Social Media X-cart 89

Retail TouchPoints

SEPTEMBER 8, 2020

After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s Rewards builds on the retailer’s Yes2You Rewards loyalty program but allows shoppers to earn more Kohl’s Cash in more ways. We are excited about this next evolution of loyalty at Kohl’s.

Customer Loyalty 292

Customer Loyalty Gifts Events Channel 292

iVend

MARCH 11, 2024

Loyalty Programs Loyalty is part of the iVend integrated retail technology platform. Add this all up and it means that well-designed and executed loyalty programs can boost revenue from members customers by *. Loyalty delivers a massive boost to retail success. Personalization and communication methods.

POS 52

POS Customer Loyalty Retail Payments 52

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 274

Technology Payment Services Retail POS 274

Retail TouchPoints

FEBRUARY 5, 2021

How well retailers are able to do this will determine their success in fostering unified commerce for a customer-centric business. Omnichannel success always circles back to the customer centric philosophy — having a high level of real-time visibility and ensuring that products are in the right place at the right time to meet demand.

Omnichannel 200

Omnichannel Payment Services Specialty Retailers Customer Loyalty 200

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? For instance, Shopify POS Pro costs around $89 per month for each location. Go to the top.

POS 104

POS lightspeed Payment Services Point of Sale 104

iVend

FEBRUARY 15, 2024

The principle, brainchild of Italian economist Vilfredo Pareto at the end of the 19 th century, is why retailers find that roughly 80% of their revenue comes from 20% of their customer base. It’s this rule that is the key to understanding why loyalty programs are so important as a strategy for retail success.

POS 52

POS Customer Loyalty Payments Point of Sale 52

Korona

OCTOBER 4, 2022

Customers across the United States now have a plethora of options to choose from when it comes to finding a place to enjoy a fantastic latte, macchiato, or pretty much any type of coffee. Customer-facing display to improve customers checkouts. Customer-facing display to improve customers checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

GetElastic

OCTOBER 27, 2021

A strong performer with a robust product offering including fraud detection, point of sale, alternative payment options (like Venmo and PayPal consumer accounts) and financing options such as BNPL (Buy Now Pay Later). Additional wins: transparent pricing, ease of use, and dedicated customer support. Website: stripe.com.

Payment Services 148

Payment Services Payments Merchant Services PayPal 148

Wiser

NOVEMBER 29, 2023

They aim to encourage these entities to stock more of the product, allocate more shelf space, or promote it more vigorously to customers. Tactics often include bulk buying discounts, rebates, or incentives like free point of sale displays.

Consumer 146

Consumer Customer Loyalty Supplies Customer Retention 146

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Build Customer Loyalty.

Payment Services 73

Payment Services POS Mobile Operations 73

365 Retail

MAY 27, 2021

As Morrisons makes significant changes to its loyalty scheme, it’s time to reassess what’s really important to customers, says Swapi Founder and CEO Pete Howroyd. . It’s safe to say that Morrisons know what their customers want. So why the fuss over recently announced changes to their loyalty scheme? .

Customer 80

Customer Social Media Customer Loyalty Point of Sale 80