Retail TouchPoints

JULY 14, 2021

A successful ecommerce website exceeds customer expectations when purchasing online, making the experience trustworthy, seamless and easy overall. As tempting as pushing your personality on your website might be, remember that ultimately it’s all about your customer. Not Offering the Correct Payment Methods.

eCommerce Platforms 261

eCommerce Platforms Payment Services eCommerce Small Business Retail 261

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 97

Payment Services POS Mobile Operations 97

Wiser

JANUARY 8, 2025

Now, consider the same scenario with access to up-to-date POS data and share-of-shelf metrics. Enhanced Customer Satisfaction: Increase in customer retention rates by 5-10% and potential improvement in brand loyalty scores.

Retail 78

Retail Customer Retention Improvements POS 78

iVend

JUNE 14, 2023

Customer loyalty in retail is what every brand strives for – having customers who love your store so much that they shop with you time and time again, spend more, and spread the word to others about how great you are. Loyal customers offer a great boost when you introduce new lines, as they’re 50% more likely to try your new products.

Customer Loyalty 52

Customer Loyalty POS Technology Customer 52

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. These enable merchants to accept customer payments from any location. In short, Shopify is a complete e-commerce solution. They're everywhere!

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

iVend

AUGUST 19, 2024

‘ It’s easier to love a brand when the brand loves you back’ – so says marketing guru, Seth Godin, and his pithy summary encapsulates why more and more retailers are focusing on customer appreciation strategies to grow revenue and profits in their business. Learn more about our integrated retail POS technology platform.

POS 52

POS Point of Sale Customer Customer Loyalty 52

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 110

Customer Loyalty Customer Retail Subscription 110

Retail TouchPoints

AUGUST 30, 2024

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. From Fragmented to Frictionless By now, the benefits of a good loyalty program are well-documented: improved customer retention, more frequent purchases, higher-volume orders and better brand sentiment.

POS 134

POS Food and Beverages Customer Data Consumer 134

Korona

JANUARY 20, 2025

A POS system is more than just a way to complete transactions. Start marketing with your POS to drive more sales and customer retention.

POS 52

POS Customer Retention Marketing Point of Sale 52

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. 7 Ways to Improve Customer Loyalty.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Ecommerce Platforms

FEBRUARY 13, 2020

The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Transferring your customers’ sales to the supplier means you don't have to bear the burden of shipping or holding large amounts of inventory. Selling With Shopify's POS System.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

iVend

MARCH 14, 2023

iVend Mobile POS Mobile POS in retail engages and delights shoppers. A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’. Talk to iVend about mPOS for your stores.

POS 98

POS Point of Sale Mobile Payment Services 98

iVend

APRIL 12, 2022

Increasing the lifetime value of your customers through customised retail loyalty programs For years retail strategy has been based on ‘right products, right place, right price’ and the focus for profit has been on increasing the average basket size. iVend Loyalty iVend helps retailers increase customer engagement and loyalty.

Payment Services 98

Payment Services Customer Retail Payments 98

RETAIL MANAGEMENT SOFTWARE

JULY 8, 2024

Managing inventory, processing sales efficiently, and providing a seamless customer experience are just a few critical tasks. A specialized Point of Sale (POS) system can be a game-changer for sporting goods retailers. Sales Management Speedy Checkout: A quick and efficient checkout process is vital for customer satisfaction.

Sporting Goods 52

Sporting Goods POS Payment Services Point of Sale 52

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. Train these associates to create exceptional shopping experiences with every customer.

Improvements 98

Improvements Payment Services POS Payments 98

RETAIL MANAGEMENT SOFTWARE

AUGUST 2, 2022

From online stores to online customer service to employee management, many businesses have moved away from traditional storefronts. Tailored retail management solutions help your store deliver a smooth, reliable, and personalized customer experience. It helps you to keep track of inventory and keep your customers informed.

Management 110

Management Retail Customer Retention POS 110

Korona

MARCH 7, 2023

And when you combine them with point of sale (POS) technology, their potential is even greater. But how exactly do POS gift cards work, and what are their associated challenges? In the end, you’ll have all the information you need to decide whether a POS gift card program is right for your business. Let’s get started!

POS 52

POS Gifts Payment Services Merchant Services 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

iVend

AUGUST 10, 2022

Check out how our loyalty programs drive customer advocacy. Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised. Go mobile – your customers are rarely without their device.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

iVend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

GetElastic

APRIL 28, 2016

Extreme personalization, sometimes referred to as marketing to a customer segment of one, is the holy grail of the multi-channel world. Extreme personalization comes down to one simple reality: customers expect your company to know who they are — no matter what method or touchpoint they are using.

Multi-channel 113

Multi-channel Online Catalogues eCommerce eCommerce Platforms 113

Ecommerce Platforms

OCTOBER 5, 2018

It does not access it’s POS (point of sale) or multi-store back office. Murphy knows that’s exactly when your online customer orders an item that just walked out the door. In other words, your online store and POS are the same system accessing one set of records, NOT multiple synchronized records. And you know what?

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Korona

FEBRUARY 2, 2022

Keeping customers satisfied with your products and services should be the main focus of any business. Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. And few are aware of this.

Customer Experience 52

Customer Experience Customer POS Retail 52

iVend

MARCH 14, 2022

According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing. They quote research that shows that ‘ businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates ’. How does omnichannel retailing create a strong brand?

Omnichannel 98

Omnichannel Retail Channel Customer Retention 98

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. This suggests that people are more likely to be repeat customers of a physical location rather than just shop around for the cheapest option online. And consumers still prefer to do it in person.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. This suggests that people are more likely to be repeat customers of a physical location rather than just shop around for the cheapest option online. And consumers still prefer to do it in person.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 19, 2021

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. Your customer’s credit card is declined, and the payment doesn’t go through. Your customer is frustrated, leaves your retail store, and you’ve just lost what could have been a much-needed sale.

Payment Services 52

Payment Services Payments Merchant Services POS 52

Korona

OCTOBER 19, 2021

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. Your customer’s credit card is declined, and the payment doesn’t go through. Your customer is frustrated, leaves your retail store, and you’ve just lost what could have been a much-needed sale.

Payment Services 52

Payment Services Payments Merchant Services POS 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Here are six reasons to deploy mobile POS today. Instant product lookup – Being able to look up products from anywhere in the store as customers search for something will improve the customer experience and benefit your retail chain in several important ways. Mobile POS is a must-have technology for the 21st century.

Point of Sale 45

Point of Sale Mobile POS Customer Retention 45

iVend

JULY 9, 2024

Retail POS Software Build your trusted tech partnership with market leader iVend. Tech partnerships are at the heart of being able to provide positive customer engagement and experience: • Your POS partnership impacts the customer’s checkout experience. No man is an island’, wrote John Donne in the 17th century.

POS 52

POS Payment Services Retail Payments 52

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Customer Database Software.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Customer Database Software.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Use customer database software.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

You may want to consider creating a hashtag for people who want to tweet their latest photos or hire a social media influencer to promote your brands, customer stories, catalogs, new arrivals, etc. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted. New Look Stores.

Consumer 111

Consumer Retail Social Media Payment Services 111