lateshipment

NOVEMBER 21, 2024

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays cannot be stressed enough. This is because most of the orders during the holiday season are by customers who rely on timely gift-giving deliveries. Let’s take a look at some of the major challenges and how you can address them.

Shipping Costs 130

Shipping Costs eCommerce Shipping Management 130

Groove

NOVEMBER 8, 2024

More than ever before, eCommerce businesses are relying on optimized product feeds to ensure that accurate, compelling information is readily available across multiple platforms. Product feed optimization can increase sales and visibility while creating a simpler, faster shopping experience for customers.

Management 355

Management eCommerce Merchant Services Channel 355

Groove

OCTOBER 11, 2024

ECommerce now makes up more than 20 percent of the global retail market. For eCommerce merchants, success lies in building a strong brand presence that brings users to your website and encourages them to purchase. Choosing the right merchant services provider is crucial for smooth business operations and customer satisfaction.

Merchant Services 357

Merchant Services Payment Services Payments eCommerce 357

Groove

OCTOBER 22, 2024

An omnichannel retail strategy serves as a powerful way for your eCommerce store to reach a wider audience of shoppers. However, maintaining a seamless and on-brand experience for your customers is still key, and this becomes a lot more difficult when you are managing a wide range of channels. What Is an Omnichannel eCommerce Platform?

eCommerce Platforms 333

eCommerce Platforms Omnichannel Online Retail Multi-channel 333

Groove

NOVEMBER 7, 2024

For your eCommerce business to excel, you need a plan that helps you determine how you will develop online content and engage your users. Omnichannel and multichannel eCommerce marketing tend to be the two dominant methods that internet retailers use to distribute content and determine how their content and platforms interact with each other.

Multichannel 383

Multichannel Omnichannel eCommerce Channel 383

Groove

OCTOBER 11, 2024

Businesses want a reliable means to reach customers and keep them engaged. Understanding Text Message Marketing Both MMS and SMS text message marketing allow you to contact customers almost instantly. SMS, or short messaging service, and MMS, or multimedia messaging service, enable you to reach customers through their cellphones.

Merchant Services 352

Merchant Services eCommerce Platforms eCommerce Marketing 352

Groove

NOVEMBER 9, 2024

Creating an effective eCommerce blogging strategy is a powerful way to attract new customers and drive sales. This increases the likelihood that potential customers will discover it. However, it's also one of the most challenging, which is why many eCommerce companies choose to work with a content marketing agency.

Blog 367

Blog eCommerce Marketing SEO 367

Groove

OCTOBER 14, 2024

For eCommerce stores, no tool is more crucial for success than a high-quality website. This is where eCommerce website management services come into the picture. But what are eCommerce website management services, and how do you choose the right one? What Are eCommerce Website Management Services?

Management 331

Management eCommerce Improvements Customer Experience 331

Groove

FEBRUARY 4, 2025

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify About This Episode Is your B2B eCommerce platform flexible enough to grow as your business does? Vance shares how Shopwares API-first approach enables businesses to customize their online stores, automate workflows, and create better buying experiences.

B2B 289

B2B eCommerce Merchant Services Magento 289

Groove

OCTOBER 27, 2024

In today’s fast-paced eCommerce landscape, it’s key for organizations to develop streamlined processes, create strong customer relationships, and increase revenue. At Groove Commerce, we understand these needs. Let’s take a look at some of the factors you’ll need to consider as your B2B eCommerce company expands.

B2B 329

B2B eCommerce B2C Shipping Costs 329

Groove

NOVEMBER 1, 2024

While it may not be the most important factor when it comes to SEO rankings , the appearance of a website is highly important when you want to make the right impression on your customers. With BigCommerce, you have the option to use pre-designed standard themes or build your own custom themes. But which one is the best choice?

BigCommerce 332

BigCommerce Customer eCommerce Shopify 332

Retail TouchPoints

NOVEMBER 5, 2024

Retailers can avoid this problem by tapping into customer authentication psychology. It’s because customers actively reject change. Ecommerce sites have experimented with magic links, an authentication method that is a little higher friction but is still a viable passwordless alternative. times per day on average.

Payment Services 298

Payment Services Customer Customer Retention Retail 298

Groove

OCTOBER 12, 2024

From digital marketing to inventory management and order fulfillment, eCommerce store owners have a lot of different responsibilities. With managed services for eCommerce websites, store owners can enjoy end-to-end expert management of their sites. But what are eCommerce managed services exactly, and when do you need them?

Management 343

Management eCommerce Order Fulfillment SEO 343

Groove

OCTOBER 20, 2024

Selling your products across multiple channels is a great way to reach a wider audience of customers. This is where an eCommerce product data feed comes into play, enabling stores to automatically update product information across all online marketplaces. What Is an eCommerce Product Data Feed?

Multi-channel 335

Multi-channel eCommerce BigCommerce Channel 335

Retail TouchPoints

NOVEMBER 22, 2024

Amazon has partnered with video commerce platform TalkShopLive to beef up its livestreaming efforts this holiday season with new shows from Martha Stewart, Jennifer Hudson and more. The collaboration will kick off on Black Friday, with TalkShopLive producing a series of new shows for Amazon Live , the e-tailer’s livestreaming service.

eCommerce 277

eCommerce Books Channel Customer 277

Groove

MARCH 4, 2025

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify About This Episode Is your eCommerce site search matching the products you sell with what your potential customers are searching for? Listen now to hear Ari and Ethans insights and strategies to improve your customers eCommerce search experience.

eCommerce 239

eCommerce Magento BigCommerce Travel 239

Retail TouchPoints

NOVEMBER 26, 2024

Her unique combination of experience at traditional apparel retailers — she previously ran ecommerce for Banana Republic while serving as Chief Marketing Officer of that brand — and digital-first tech brands including GoPro and Pandora , has made Lapic uniquely suited to steer this heritage apparel brand toward digital success.

Customer 289

Customer eCommerce Apparel Customer Experience 289

Groove

DECEMBER 7, 2024

The emergence of the latest content marketing trends, including AI-driven personalization and the use of video across platforms, has further shaped how customers and brands interact at every step of the buyers journey. A quality eCommerce content strategy provides more ways for potential customers to find your store.

eCommerce 328

eCommerce Marketing Social Media White Paper 328

lateshipment

NOVEMBER 13, 2024

With heightened order volumes and tight shipping deadlines, it is natural for e-commerce businesses to expect high customer service inquiries and frustrations from delivery issues during the holiday season. Holiday Survival Kit for E-Commerce Customer Service Steps to Take When a Customer’s Delivery Goes Wrong 1.

eCommerce 130

eCommerce Shipping Live Chat Information 130

Groove

NOVEMBER 2, 2024

Selling your merchandise across multiple channels is a great way to reach a wider audience of potential customers. This is where an omnichannel product feed comes into the picture, and it's a must-have for any eCommerce store engaged in cross-channel selling. What Is Product Feed Management?

Management 315

Management Multi-channel eCommerce Omnichannel 315

Groove

OCTOBER 30, 2024

Business-to-business electronic commerce—or B2B eCommerce—refers to digital transactions of goods and services between two companies. This differs from B2C eCommerce, which refers to transactions between businesses and individuals. While B2B eCommerce involves commercial exchanges, B2C consists of retail sales.

B2B 287

B2B Payment Services eCommerce B2C 287

Groove

OCTOBER 24, 2024

B2B businesses have to nurture customers through a complex buyer’s journey. Unlike in typical B2C retail, these customers often have multiple decision-makers who need to agree on purchases. This carefully designed software will help enhance the customer experience by improving personalization and driving growth.

eCommerce Software 306

eCommerce Software B2B eCommerce eCommerce Platforms 306

lateshipment

NOVEMBER 4, 2024

For e-commerce businesses, this means it’s time to prepare for the busiest time of the year. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more. You can register for the session here. 19 UPS 2nd Day Air – Dec.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

Groove

NOVEMBER 9, 2024

With headless commerce, companies can build the front ends and back ends of their sites separately. BigCommerce provides ample options for retailers interested in building headless eCommerce sites. What Is Headless Commerce? This allows for greater flexibility in design.

BigCommerce 310

BigCommerce Payment Services eCommerce Shopping Carts 310

Groove

OCTOBER 10, 2024

Ninety-seven percent of Americans own cellphones, making SMS messaging an excellent means of reaching customers and keeping them engaged with brands. A study by YoomWeb found that the average deliverability rate of SMS is 98 percent, making this a powerful, effective means of engaging customers.

Marketing 348

Marketing eCommerce Improvements eCommerce Marketing 348

lateshipment

FEBRUARY 21, 2025

As an e-commerce business, youre no stranger to returns. E-commerce returns have become as inevitable as finding an odd sock in your laundry. Knowing what your customers top return reasons are is the first step to mitigating the impact of growing returns. And thats what well discuss here.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Loyalty 130

Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. Experts believe this trend will lead to better overall performance resulting from higher profitability, stronger productivity and better customer experiences.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

DECEMBER 17, 2024

The Army & Air Force Exchange Service (AAFES) , a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership with Manhattan Associates to include the solution providers AI-powered customer service chatbot. Related Reading: How AI Assistants are Already Reshaping Shopping

Customer 261

Customer Order Fulfillment Fulfillment Customer Data 261

Groove

OCTOBER 22, 2024

These advanced capabilities help match ads with audiences so that customers see the ads most likely to appeal to them. If you’re interested in maximizing eCommerce PPC campaigns , take advantage of the above-mentioned features and capabilities to boost your campaign ROI.

PPC 315

PPC eCommerce Channel Management 315

Retail TouchPoints

FEBRUARY 4, 2025

JCPenney has launched a new business-to-business website to offer customers a more seamless and personalized experience when purchasing durable goods and bulk items. Our business customers are no exception, and this new tool helps create an opportunity for us to be more accessible and efficient in our delivery of bulk order purchases.

eCommerce 191

eCommerce B2B Customer Small Business Retail 191