Retail TouchPoints

OCTOBER 8, 2024

Yet they are often hampered by ecommerce platforms that can’t handle the complexity and volume of their product data. However, there are ways for B2B companies to improve the performance of their ecommerce platforms. Use AI to personalize customer recommendations.

B2B 264

B2B eCommerce Platforms eCommerce B2C 264

Retail TouchPoints

FEBRUARY 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, Indonesia, Malaysia, mainland China and Hong Kong.

eCommerce Platforms 249

eCommerce Platforms eCommerce Merchant Services Operations 249

Groove

DECEMBER 18, 2020

Many businesses in the home improvement, building and remodeling industry have a tough time building an eCommerce store that's optimized for the user experience. Selling extremely complex and customizable products online requires a sustainable eCommerce platform and website, and oftentimes, requires a product configurator.

BigCommerce 365

BigCommerce Customer WooCommerce eCommerce Platforms 365

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). AI enables engagement with customers in more dynamic and intuitive ways. Non-linear service powered by AI enables flexibility.

Customer Experience 330

Customer Experience Arts Customer Telecommunications 330

Retail TouchPoints

JANUARY 24, 2023

Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.”

eCommerce Platforms 278

eCommerce Platforms Food and Beverages eCommerce Shipping Costs 278

Retail TouchPoints

DECEMBER 7, 2022

Overseeing an e-commerce platform for one of the world’s largest technology companies is no simple task. At the heart of it is ensuring that every enterprise we support can provide its customers with the best digital experience possible, wherever they are in the world. Customers demand convenience, flexibility and speed.

Customer Experience 317

Customer Experience Payment Services Customer eCommerce 317

Retail TouchPoints

MAY 17, 2022

Tom Tailor was able to integrate the app into its existing ecommerce platform Scayle, affording real-time product and inventory information. Through the app, Tom Tailor customers may access the retailer’s entire catalog across categories including apparel and accessories for men, women and children, in addition to its home collection.

Mobile 296

Mobile Customer Experience Customer Magazine 296

Retail TouchPoints

NOVEMBER 17, 2022

Considering many customers will be buying some, if not all, of their holiday gifts online, identifying ways to capitalize on increased ecommerce demand can make or break an organization’s holiday profit potential. Guided selling is an interactive method for helping customers quickly identify the product that is right for them.

Customer Experience 298

Customer Experience Customer Omnichannel eCommerce Platforms 298

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. So, let’s get to it, shall we?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. Reward Your Most Loyal Customers. Invest in Technology Solutions.

Customer Data 291

Customer Data Marketing Customer POS 291

Groove

NOVEMBER 6, 2024

Choosing the right eCommerce platform for a store can have a major impact on your business operations and the long-term prosperity of your company. Why You Might Seek a BigCommerce Alternative Businesses often find several reasons to consider other eCommerce platforms. These benefits make it a popular choice.

BigCommerce 324

BigCommerce WooCommerce eCommerce Platforms Magento 324

Retail TouchPoints

APRIL 26, 2023

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched a new loyalty program for SMBs called the Ikea Business Network, and Lowe’s is enhancing its business loyalty program with a suite of new mobile tools for business owners. Customer Engagement and Loyalty Manager in a statement.

Customer 299

Customer Small Business Retail Electronics Travel 299

Retail TouchPoints

JULY 28, 2023

But they don’t help with teaching good behaviour, such as targeting high-value customers. Most ecommerce stores constantly change the product assortment, making product-level analysis of return rates unpredictable. This means that the incremental effect of every ad dollar spent is always less for existing customers than new customers.

eCommerce Platforms 244

eCommerce Platforms eCommerce Technology Marketing 244

Retail TouchPoints

OCTOBER 28, 2024

Patagonia has become the first brand to make use of T r ove ’s new Resale Plugin, which allows brands to seamlessly integrate pre-owned items alongside new products on their existing ecommerce platforms. The launch of this new tech comes on the heels of Trove’s recent acquisition of fellow resale tech platform Recurate.

eCommerce Platforms 299

eCommerce Platforms BigCommerce Shopify eCommerce 299

Groove

OCTOBER 30, 2024

The rising demand for online systems to manage inventory, sales, and customer relationships has pushed the growth of B2B eCommerce forward. B2B eCommerce platforms simplify transactions between businesses, no matter where they’re located. For specific examples of our success in serving B2B sellers, see our case studies.

B2B 281

B2B Payment Services eCommerce B2C 281

Groove

OCTOBER 16, 2024

As a result, we needed to design a custom integration from the ground up to support our client’s email marketing goals. Our Client’s Background - Racquet Sports Retailer When a racquet sports retailer on a custom-built eCommerce platform approached us, they had a unique challenge.

BigCommerce 342

BigCommerce Multi-channel eCommerce Platforms Document 342

Retail TouchPoints

JANUARY 18, 2022

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their products on JD’s cross-border ecommerce platform JD Worldwide, providing them greater access to its 550 million active customers. The Chinese ecommerce market is expected to be worth $3.3

Merchant Services 264

Merchant Services Shopify Customer Retail 264

Retail TouchPoints

JANUARY 18, 2022

billion will just create a muddled message that doesn’t win you any customers, so luxury retailers need to use data and insights to target shoppers that share the brand’s values. Trying to appeal to an entire country of 1.4 The important part is that we’re online and we’re trying to communicate with the right consumers.

Customer 278

Customer eCommerce Platforms Consumer Marketing 278

Retail TouchPoints

MAY 16, 2022

To really reach today’s customers, retailers need to create loving relationships with them. Through his own struggles, he realized that applying maintenance principles for healthy love relationships to retail strategy can help win customers in an authentic manner, increasing the potential for lifelong relationships.

Improvements 278

Improvements Customer Retail Consumer 278

BigCommerce

MAY 15, 2018

Back then, nearly all of the ecommerce sites I built were bespoke, self-hosted solutions. I worked for a Magento Gold Partner agency for almost 5 years, and during that time I saw the many limitations and challenges of self-hosted ecommerce platforms. On self-hosted platforms, change is more painful. OMS Systems.

Merchant Services 419

Merchant Services Payment Services eCommerce Platforms Technology 419

Retail TouchPoints

DECEMBER 7, 2021

Both individual consumers and business buyers have become sophisticated about their online shopping expectations, and a good customer experience (CX) strategy is now table stakes in B2C and B2B ecommerce. Customer eXperience” is a complex mixture of tangible and intangible features that fit together like gears in a mechanism.

Arts 276

Arts Customer Shipping Costs Customer Experience 276

Kissmetrics

FEBRUARY 3, 2021

Online shopping is more convenient than ever, and so is building an ecommerce store. And while there are several ecommerce platforms on the market, Shopify and WordPress remain the most prominent. If you already have a WordPress website ready, it would be better to go with WordPress for ecommerce as well.

Shopify 326

Shopify WooCommerce Payment Services Payments 326

Groove

AUGUST 9, 2024

Strategies for Post Purchase Email Automation: Segment Your Audience Send Related Products Ask for a Review Build a Cadence Follow Up with Dormant Customers Read on as we go into detail for each essential tip for post purchase email automation in 2018. Chances are, customers who bought women’s shoes only want information about that style.

eCommerce Platforms 351

eCommerce Platforms Recommendation eCommerce Information 351

Kissmetrics

NOVEMBER 16, 2020

Well, let’s take a look, starting with how the platform operates. As an e-commerce platform , Walmart Marketplace lets third-party vendors sell their products to the Walmart customer base. Walmart launched the marketplace back in 2009 to attract online shoppers and grow its customer base.

Merchant Services 360

Merchant Services Shipping Costs Payment Services eCommerce 360

Retail TouchPoints

JUNE 28, 2022

While retailers can do little to affect world events and macro inflation, they can make use of an often underused asset they already have: customer data. While customers continue to cook more, we are seeing different shopping behaviors based on how individual customers are experiencing the current inflationary environment,” said McMullen.

Customer Data 290

Customer Data Customer Retail Consumer 290

My Wife Quit Her Job

JULY 30, 2022

Shopify and Amazon are two of the top leaders in the ecommerce world. Both help you display your products in front of millions of potential customers, but they are completely different services. Shopify is an ecommerce platform that lets you build an online store without code.

Shopify 296

Shopify eCommerce Platforms eCommerce Other 296

Groove

OCTOBER 27, 2024

In today’s fast-paced eCommerce landscape, it’s key for organizations to develop streamlined processes, create strong customer relationships, and increase revenue. At Groove Commerce, we understand these needs. Implementing Key B2B Features In the B2B landscape, your customers want access to information—fast.

B2B 321

B2B eCommerce B2C Shipping Costs 321

Groove

MARCH 7, 2024

Klaviyo Email Marketing: Deep Integration with eCommerce Platforms With Klaviyo's deep integrations with major eCommerce platforms, eCommerce store owners can take advantage of seamless data synchronization to create personalized marketing campaigns for subscribers.

Marketing 309

Marketing eCommerce Platforms Shopify Shopping Carts 309

Kissmetrics

DECEMBER 21, 2020

When you or one of your customers orders a product, only then is it printed and shipped out. A type of dropshipping , print on demand allows you to engage with a third-party seller who customizes a blank item from their inventory of options with your design or personalization. Or they may love the design for a time and then be done.

Shipping Costs 331

Shipping Costs eCommerce Books eCommerce Platforms 331

My Wife Quit Her Job

MARCH 20, 2024

You can flip almost any item for profit, but the main challenge is getting customers to buy from you instead of Shein. You’ll learn how to pick a niche, choose a platform to sell, and develop a pricing strategy. In this post, I will teach you everything you need to know about becoming a Shein reseller. What Is Shein?

Accessories 295

Accessories Apparel eCommerce Platforms Fashion 295

Forrester eCommerce

AUGUST 13, 2019

Buying an eCommerce platform is no exception. As with any high-consideration purchase, there’s an expectation of a bedside manner. But all too often, I hear it feels a lot like this doctor’s visit. Nurse tells me you’re losing sleep. The pain in your shoulder is a case of a brachial plexus avulsion. […].

eCommerce Platforms 368

eCommerce Platforms eCommerce Customer 368

Groove

NOVEMBER 17, 2024

Website Customization The first thing you should do when creating a BigCommerce store is to thoroughly customize it to suit your needs and preferences. Thankfully, you have a lot of options when it comes to BigCommerce website customization. This eCommerce platform is highly customizable.

BigCommerce 309

BigCommerce Merchant Services Payment Services SEO 309

Retail TouchPoints

NOVEMBER 17, 2021

Customers will be guided by my Magic Charlotte avatar to enjoy the magic of in-store from the comfort of their own home.”. Obsess is an experiential e-commerce platform that enables brands to create interactive, shoppable virtual stores and showrooms.

eCommerce 264

eCommerce eCommerce Platforms Gifts Games 264

Kissmetrics

MARCH 7, 2021

Whether you’re a small business starting up or you’re already raking in millions in sales, Shopify is an extremely powerful ecommerce website builder that helps your online business empire run smoothly, capture sales, and grow. Shopify Compared to The Best Ecommerce Platforms. But you shouldn’t just take my word for it.

Shopify 295

Shopify Payment Services Payments Merchant Services 295

Groove

AUGUST 14, 2024

A customer’s interaction with a brand does not end when they complete a transaction. A quality company knows the importance of providing continued eCommerce customer support so that any questions they have receive prompt answers as they put their new purchase to use. Customer loyalty is critical for business growth.

eCommerce 195

eCommerce Customer Merchant Services BigCommerce 195

Groove

OCTOBER 11, 2024

To succeed in this critical part of brand building, however, businesses need to expertly manage their websites and ensure that the content is optimized to deliver outstanding customer experiences. Choosing the right merchant services provider is crucial for smooth business operations and customer satisfaction.

Merchant Services 350

Merchant Services Payment Services Payments eCommerce 350

BigCommerce

APRIL 6, 2018

Card data stolen from 5 million Saks and Lord & Taylor’s customers in 2018. Depending on the ecommerce technology and backend a retailer uses, PCI compliance can be an easy check on a long list of things retailers need to do to ensure their customers are transacting securely. 56 million card numbers from Home Depot in 2014.

Merchant Services 419

Merchant Services Payment Services Payments Document 419