Groove

NOVEMBER 17, 2024

Website Customization The first thing you should do when creating a BigCommerce store is to thoroughly customize it to suit your needs and preferences. Thankfully, you have a lot of options when it comes to BigCommerce website customization. This eCommerce platform is highly customizable.

BigCommerce 341

BigCommerce Merchant Services Payment Services SEO 341

Groove

OCTOBER 11, 2024

ECommerce now makes up more than 20 percent of the global retail market. For eCommerce merchants, success lies in building a strong brand presence that brings users to your website and encourages them to purchase. Choosing the right merchant services provider is crucial for smooth business operations and customer satisfaction.

Merchant Services 357

Merchant Services Payment Services Payments eCommerce 357

Ecommerce Platforms

APRIL 11, 2022

It’s no secret that search engine optimization is essential to find new customers, increase conversions, and build your ecommerce brand. Do ecommerce platforms like Shopify, Bigcommerce, and Squarespace play a role in your search engine results? How can your ecommerce platform impact SEO? Absolutely!

eCommerce Platforms 263

eCommerce Platforms SEO eCommerce 3dcart 263

Retail TouchPoints

OCTOBER 23, 2024

This signals that 3P is now seen as a crucial lever for growth, now and in the future.” ‘A Significant Shift’ in the Way Brands go to Market Consumers today are shopping across more online channels than ever before, and 3P commerce platforms have emerged as a key method for brands and retailers to reach those shoppers wherever they are.

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

JULY 14, 2021

The pandemic has taken the entire ecommerce sector to unprecedented heights , and this trend will only continue. Using ecommerce platforms like Shopify , Wix or SnapBlooms is a no-brainer for small shops, but before signing on to one, you must know your niche industry and the available ecommerce solutions.

eCommerce Platforms 264

eCommerce Platforms Payment Services eCommerce Small Business Retail 264

Groove

OCTOBER 24, 2024

B2B businesses have to nurture customers through a complex buyer’s journey. Unlike in typical B2C retail, these customers often have multiple decision-makers who need to agree on purchases. This carefully designed software will help enhance the customer experience by improving personalization and driving growth.

eCommerce Software 306

eCommerce Software B2B eCommerce eCommerce Platforms 306

Retail TouchPoints

FEBRUARY 17, 2021

In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy. Reward Your Most Loyal Customers.

Customer Data 292

Customer Data Marketing Customer POS 292

Optimizely

MARCH 25, 2019

If you’re a marketer, Zam is about to become your new best friend. Zam is a data science-powered marketing assistant that lives inside the Zaius B2C CRM platform. Zam leverages a brand’s event level stream of customer interactions including product detail views, promotional offers, content viewed across channels, and more.

Marketing 79

Marketing Customer Data B2C Demo 79

Retail TouchPoints

OCTOBER 31, 2024

Stylists can create looks, customize digital avatars (called Muses) with inclusive options for size, skin tone and hair texture, and participate in daily styling challenges. Bellemint also is seamlessly integrated with the Revolve ecommerce platform to offer customers an aspirational, engaging and personalized shopping experience.

Games 278

Games Fashion Mobile Accessories 278

Retail TouchPoints

FEBRUARY 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, Indonesia, Malaysia, mainland China and Hong Kong.

eCommerce Platforms 249

eCommerce Platforms eCommerce Merchant Services Operations 249

Groove

OCTOBER 5, 2024

If you're looking to drive more sales for your eCommerce store, suffice it to say that eCommerce SMS marketing is a powerful avenue to explore. Understanding SMS for eCommerce SMS marketing for eCommerce involves sending targeted marketing messages via text to your audience of SMS subscribers.

eCommerce 340

eCommerce Marketing Social Media Shopify 340

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Our job as marketers is how to keep them in it, and they will choose when to buy.” Our job as marketers is how to keep them in it, and they will choose when to buy.”

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Groove

DECEMBER 18, 2020

Many businesses in the home improvement, building and remodeling industry have a tough time building an eCommerce store that's optimized for the user experience. Selling extremely complex and customizable products online requires a sustainable eCommerce platform and website, and oftentimes, requires a product configurator.

BigCommerce 368

BigCommerce Customer WooCommerce eCommerce Platforms 368

Retail TouchPoints

NOVEMBER 6, 2024

Nearly two-fifths of shoppers were deterred from purchasing from the same brand again after their packages were stolen, illustrating the long-term impact on customer loyalty. They must decide whether to absorb the cost of the lost goods as a goodwill gesture or refuse compensation, which could lead to negative reviews and customer attrition.

Fulfillment 274

Fulfillment Shipping Costs Magento Consumer 274

BigCommerce

JULY 27, 2018

That’s the concept behind affiliate marketing. Affiliate marketing is a popular tactic to drive sales and generate significant revenue. Extremely beneficial to both brands and affiliate marketers, the new push towards less traditional marketing tactics has paid off. What Is Affiliate Marketing? There is a 10.1%

Merchant Services 419

Merchant Services Payments Marketing BigCommerce 419

Groove

FEBRUARY 4, 2025

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify About This Episode Is your B2B eCommerce platform flexible enough to grow as your business does? Vance shares how Shopwares API-first approach enables businesses to customize their online stores, automate workflows, and create better buying experiences.

B2B 289

B2B eCommerce Merchant Services Magento 289

Groove

DECEMBER 9, 2020

Looking to drive conversions with eCommerce marketing software ? Whether your goal is to build customer relationships or drive revenue, the features and functionality of both Klaviyo and Bronto will allow your online business to do just that. Klaviyo vs. Bronto: Comparing Automation Platforms. You're in the right place!

Marketing 351

Marketing Recommendation eCommerce Magento 351

Kissmetrics

DECEMBER 22, 2020

To have a successful e-commerce platform, you have to pay to play. In this guide, we will break down these unconventional forms of marketing. How Using Social Media Influencers Can Grow Your E-commerce Brand. Marketers like influencer promotions too. E-commerce is a highly competitive market.

eCommerce 356

eCommerce Payment Services Marketing Shopify 356

Retail TouchPoints

JANUARY 30, 2025

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. But the flip side?

Customer Experience 256

Customer Experience Technology Customer Loyalty B2B 256

Retail TouchPoints

MAY 17, 2022

Currently available in Germany, where Tom Tailor is headquartered, the app will eventually be expanded into additional markets. Tom Tailor was able to integrate the app into its existing ecommerce platform Scayle, affording real-time product and inventory information.

Mobile 296

Mobile Customer Experience Customer Magazine 296

Retail TouchPoints

DECEMBER 18, 2024

That was supposed to be the whole of Neighbours remit: roll out this new global ecommerce ecosystem across the 100+ markets where the company sells online. You can’t have an ecommerce platform without the order management side, so all of that came into my space, said Neighbour. And thats not all.

Omnichannel 262

Omnichannel Payment Services POS eCommerce 262

Kissmetrics

DECEMBER 16, 2021

Targeted Google and Facebook Ads have their place, but there are plenty of free ways to market online. I’m going to share a list of all the free tools and strategies that can help you compete with major conglomerates through content marketing. Seventy percent of customers prefer articles to ads according to research.

Small Business Retail 360

Small Business Retail Marketing Social Media SEO 360

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. For example, in a multi-location retail setup, if a customer makes a purchase in one store, that transaction is immediately recorded in the centralized system.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

MAY 12, 2022

Tech giants like Facebook and Microsoft have gone all-in on the metaverse, based on the idea that it’s the future of digital experiences like gaming, collaboration and marketing. In fact, the parent company of the social media platform renamed itself to Meta — a sign of its confidence in the metaverse. Embrace multichannel marketing.

Marketing 344

Marketing Social Media Games Small Business Retail 344

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). AI enables engagement with customers in more dynamic and intuitive ways. Non-linear service powered by AI enables flexibility.

Customer Experience 330

Customer Experience Arts Customer Telecommunications 330

Retail TouchPoints

DECEMBER 7, 2022

Overseeing an e-commerce platform for one of the world’s largest technology companies is no simple task. At the heart of it is ensuring that every enterprise we support can provide its customers with the best digital experience possible, wherever they are in the world. Customers demand convenience, flexibility and speed.

Customer Experience 317

Customer Experience Payment Services Customer eCommerce 317

Retail TouchPoints

NOVEMBER 17, 2022

Considering many customers will be buying some, if not all, of their holiday gifts online, identifying ways to capitalize on increased ecommerce demand can make or break an organization’s holiday profit potential. Guided selling is an interactive method for helping customers quickly identify the product that is right for them.

Customer Experience 298

Customer Experience Customer Omnichannel eCommerce Platforms 298

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services eCommerce Department Stores Shipping Costs 147

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. So, let’s get to it, shall we?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

DECEMBER 12, 2024

But amidst the traditional marketing blitzes and seasonal promotions, a new force is opening doors to partnerships that wouldnt have been imaginable even a few years ago and quietly reshaping the retail landscape in the process: commerce media.

Travel 173

Travel Books Accessories eCommerce Technology 173

Retail TouchPoints

JULY 28, 2023

But they don’t help with teaching good behaviour, such as targeting high-value customers. There are plenty of direct and hidden factors that influence profitability, and for media buying they can drastically change the ROI of your marketing investment. Most marketing teams are aware of this — few are able to act on it.

eCommerce Platforms 244

eCommerce Platforms eCommerce Technology Marketing 244

lateshipment

MARCH 4, 2025

All your hard work at chasing the customer with relevant and valuable information, personalized marketing efforts, and a hassle-free purchase experience has finally paid off. Your previous customers chapter is yet to close because you have one more thing to do. Okay, so youve made a successful sale.

eCommerce 130

eCommerce eCommerce Platforms Customer Experience Improvements 130

BigCommerce

SEPTEMBER 5, 2018

on Cyber Monday 2017 , customers had already bought nearly a billion dollars’ worth of goods online. Cyber Monday represents the single most important day of the year for any marketer that wants to hook their business into the digital retail environment. We can thank the marketing team at Shop.org for the existence of “Cyber Monday.”.

Marketing 411

Marketing Mobile Shopping Carts Merchant Services 411

Groove

AUGUST 9, 2024

If automation isn’t a part of your eCommerce email marketing strategy , you could be missing out on valuable revenue. Chances are, customers who bought women’s shoes only want information about that style. to automate post-purchase email marketing with your ecommerce platform. Enter list segmentation.

eCommerce Platforms 358

eCommerce Platforms Recommendation eCommerce Information 358

Retail TouchPoints

MARCH 14, 2025

The reality is that these platforms, bots and AI agents already are visiting websites to complete tasks like booking travel or performing research. Using AI search platforms is akin to having personal shoppers who provide tailored, contextually relevant answers instead of a long list of links to surf. Marketers are ready for it.

Retail 179

Retail Customer Experience Technology SEO 179

Retail TouchPoints

JANUARY 18, 2022

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their products on JD’s cross-border ecommerce platform JD Worldwide, providing them greater access to its 550 million active customers. The Chinese ecommerce market is expected to be worth $3.3

Merchant Services 264

Merchant Services Shopify Customer Retail 264

Retail TouchPoints

JANUARY 18, 2022

China is an important market for luxury retailers looking to expand their audience, but gaining a foothold in such a large, diverse market requires a careful approach that can be quite different from operating a luxury brand in the U.S. The first step is understanding just what your specific Chinese audience will look like.

Customer 278

Customer eCommerce Platforms Consumer Marketing 278