Retail TouchPoints

OCTOBER 23, 2024

Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation.

Merchant Services 213

Merchant Services Shipping Costs Fulfillment Jewelry 213

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. However, they are now being prized for their practical capabilities as well: 38% cited faster, more cost-effective shipping, up from 21% in 2022.

Fulfillment 263

Fulfillment Shipping Costs Omnichannel Retail 263

Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This means that it’s not enough for products to be delivered quickly – customers also want to know that if those items aren’t quite what they expected, they can be returned just as quickly and easily.

Shipping Costs 221

Shipping Costs Shipping eCommerce Small Business Retail 221

Ecommerce Platforms

MAY 8, 2020

Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. Customers go to those sites and expect free/cheap shipping and rapid store-to-door delivery.

Shipping Costs 174

Shipping Costs Shipping eCommerce Platforms Fulfillment 174

Ecommerce Platforms

NOVEMBER 3, 2022

The best Shopify shipping apps can be a powerful tool for ecommerce business owners. After all, one of the most important steps in developing a community of dedicated customers, is making sure you can get orders to the right people, at the best possible time. What are the Best Shopify Shipping Apps? ShipBob Fulfillment.

Shipping Costs 104

Shipping Costs Shipping Fulfillment Shopify 104

Ecommerce Platforms

NOVEMBER 16, 2021

Are you looking for the best fulfilment companies UK brands can offer? If you’re thinking of starting your own retail business, but you don’t have the budget to pay for storing and shipping products yourself, then a fulfilment company is a must-have. Defining fulfilment companies UK. Defining fulfilment companies UK.

Shipping Costs 196

Shipping Costs Fulfillment Shipping Multi-channel 196

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Does your order fulfillment strategy live up to your customers’ expectations? Frustrated customers won’t consider shopping with you again. What Can You Do?

Shipping Costs 276

Shipping Costs Shipping Merchant Services eCommerce 276

Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. Common missteps that mismanage customer expectations include inaccurate online product descriptions, low-quality images, lack of inventory visibility or accuracy and inadequate sizing details.

Customer Experience 255

Customer Experience Shipping Costs eCommerce Improvements 255

My Wife Quit Her Job

JANUARY 25, 2023

The best shipping software programs integrate seamlessly with online stores and marketplaces, allowing you to fulfill customer orders smoothly and still make a healthy profit. This guide to the best shipping software programs will help, by covering key features, pricing, and pros and cons.

Shipping Costs 296

Shipping Costs Shipping Fulfillment eCommerce 296

Retail TouchPoints

OCTOBER 23, 2024

Wayfair has introduced Wayfair Rewards , a loyalty program with a $29 annual subscription price. We designed Wayfair Rewards to deliver extraordinary value to our customers with meaningful perks that can be felt immediately,” said Jon Blotner, Chief Commercial Officer at Wayfair in a statement. customers.

Shipping Costs 258

Shipping Costs Shipping Subscription Events 258

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon.

Shipping Costs 233

Shipping Costs Customer Multi-channel Consumer 233

Retail TouchPoints

AUGUST 22, 2023

Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping , allows sellers to deliver orders made through Amazon and other ecommerce sites in two to five business days. Amazon Shipping will provide delivery service within the U.S. It will tap into the U.S.

Shipping Costs 223

Shipping Costs Merchant Services Shipping Fulfillment 223

Ecommerce Platforms

MARCH 3, 2022

Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. The goal of this article is to identify fulfillment services with a solid presence inside Canada.

Shipping Costs 104

Shipping Costs Merchant Services Fulfillment Shipping 104

lateshipment

NOVEMBER 4, 2024

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

ChannelAdvisor

JULY 27, 2022

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. The Psychology of Online Pricing. This is called the zero price effect , or the irrational urge to get free stuff. Source: Shippo, 2021.

Shipping Costs 98

Shipping Costs Shipping eCommerce Merchant Services 98

Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. Amazon customers when they next update their Amazon Shopping app. It will be available to U.S.

Shipping Costs 172

Shipping Costs Electronics eCommerce Fashion 172

Retail TouchPoints

JULY 26, 2023

Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping.

Fulfillment 192

Fulfillment Operations Shipping Costs Order Fulfillment 192

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. FBA retailers also will benefit from the accelerated delivery time Prime fulfillment offers.

Fulfillment 253

Fulfillment Merchant Services Shipping Costs Other 253

Ecommerce Platforms

NOVEMBER 3, 2022

There are many different order fulfillment solutions available for ecommerce businesses, and it can be tough to decide which one is right for you. ShipBob is a third-party logistics (3PL) provider that offers ecommerce order fulfillment services. Is ShipBob effective shipping software? How good is ShipBob's customer support?

Order Fulfillment 197

Order Fulfillment Fulfillment Shipping Costs eCommerce 197

Retail TouchPoints

MAY 15, 2023

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Amazon previously operated its fulfillment network on a national level, transporting products across the country as they were ordered, reported the Wall Street Journal.

Shipping Costs 254

Shipping Costs Fulfillment Travel Shipping 254

Ecommerce Platforms

JUNE 2, 2020

Fulfillment is the process of storing, packaging, and shipping ecommerce products. Shopify Fulfillment could simply mean how you fulfill items sold through your Shopify store. In addition, your method of fulfillment decides how much it'll cost your business to get those products to your customers after checkout.

Shipping Costs 118

Shipping Costs Merchant Services Fulfillment Shopify 118

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind. Store-Based Fulfillment Is Key, but the Right Tools Must Be in Place.

Fulfillment 282

Fulfillment Shipping Costs Supplies Shipping 282

Retail TouchPoints

NOVEMBER 28, 2022

CFO Adrian Mitchell said the new store-based DCs are “a low-cost complement to our existing fulfillment network” and will help reduce shipping costs, improve delivery speeds and ensure better utilization of inventory. “We’ve

Fulfillment 251

Fulfillment Shipping Costs Shipping Supplies 251

Retail TouchPoints

JULY 12, 2024

There are two types of customers: those who buy and those who keep coming back. For VCs backing ecommerce upstarts, exponential growth and expansion often focuses on speed and a “growth at any price” mindset. The first is that loyal customers pay off by spending more and referring more.

Customer Loyalty 239

Customer Loyalty Customer Shipping Costs Shipping 239

Retail TouchPoints

DECEMBER 26, 2022

online shoppers expect free two- to three-day shipping.”. Single- or even two-warehouse fulfillment approaches force brands to choose between 1. Paying exorbitant prices for unprofitable next-day or second-day air shipping or 2. Paying exorbitant prices for unprofitable next-day or second-day air shipping or 2.

Fulfillment 157

Fulfillment Omnichannel Shipping Costs Drop Ship 157

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy.

Customer Retention 246

Customer Retention Shipping Costs Customer Merchant Services 246

Ecommerce Platforms

MARCH 15, 2023

Today’s top ecommerce Fulfilment statistics provide us with some useful insights into the current state of the online shopping landscape. In a world of instant gratification, same-day delivery, and evolving consumer expectations, ecommerce retailers can’t afford to underestimate the power of rapid Fulfilment.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

Retail TouchPoints

NOVEMBER 8, 2024

As part of this shift, Wayfair will further integrate customer- and supplier-focused activities with supply chain capabilities under the leadership of current Chief Commercial Officer Jon Blotner, who joined Wayfair in 2016. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

Shipping Costs 221

Shipping Costs Retail Fulfillment Shipping 221

Retail TouchPoints

JANUARY 13, 2022

Blue Yonder has launched several microservices under its Luminate Commerce portfolio, with the goal of helping retailers meet the last mile demands of their customers. The individually deployable, augmentative microservices are designed to improve the shopper experience by helping retailers ensure order and fulfillment accuracy.

Fulfillment 230

Fulfillment Management Omnichannel Order Fulfillment 230

Retail TouchPoints

JULY 31, 2023

A recent study by IHL Group projects that the global cost of inventory distortion in 2023 will be $1.77 IHL estimates the cost of ORC in the U.S. Incidents of customers unable to find an associate to help them increased 36.3% trillion — bigger than the combined retail GDP of all of Latin America. alone at $100 billion.

Shipping Costs 227

Shipping Costs Retail Supplies Improvements 227

My Wife Quit Her Job

MAY 17, 2021

This post will evaluate Shopify Shipping versus other paid shipping software solutions to handle your shipping and fulfillment logistics. You’ll learn why Shopify Shipping is actually quite expensive even though it’s technically free.

Shipping Costs 156

Shipping Costs Shipping Shopify Fulfillment 156

Fabric

FEBRUARY 22, 2024

With fabric OMS, any retail operator can configure order routing rules to reduce order errors, get closer to customers, and reduce shipping expenses. As businesses grow, so does the complexity of allocating resources to fulfill customer orders across multiple locations. What is OFL?

Fulfillment 100

Fulfillment Shipping Costs Order Fulfillment eCommerce 100

lateshipment

NOVEMBER 8, 2023

Everything That Is In Control And That Isn't As an e-commerce merchant, you put in a lot of effort to meticulously curate the stage of the customer journey that is under your control to motivate them to click that “BUY” button, make a successful sale, and bring in profits. This is where shipping insurance steps in to save the day.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

ChannelAdvisor

MARCH 31, 2022

In 2005, Amazon forever changed the e-commerce industry when it launched Prime in the US with the promise of two-day shipping. Today, some of its products even qualify for one-day or same-day shipping — and consumers expect the rest of the industry to keep up. How Do You Fulfill? Customer geographies you want to cover.

Multichannel 97

Multichannel Fulfillment Shipping Costs eCommerce 97

Retail TouchPoints

JUNE 8, 2021

The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping. While navigation and user experience play key roles in this journey, there is clear intent to purchase when a customer fills a shopping cart.

Shipping Costs 178

Shipping Costs Shipping Shopping Carts Small Business Retail 178

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

Fulfillment 298

Fulfillment Order Fulfillment Shipping Costs Social Media 298

ROI Revolution

OCTOBER 29, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. The COVID-19 pandemic catalyzed what some are calling a shipping crisis.

Shipping Costs 78

Shipping Costs Shipping Supplies Fulfillment 78