Retail TouchPoints

NOVEMBER 12, 2024

With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. QR codes offer a powerful solution, enabling brands to streamline transactions, provide instant product information and cultivate deeper customer relationships. The result?

Gifts 275

Gifts Magazine Information Social Media 275

Retail TouchPoints

OCTOBER 30, 2024

On average, nearly 20% of annual retail sales happen in November and December, and the impact of a breach can be disruptive to the business and brand. Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

POS 268

POS Mobile Point of Sale Channel 268

Retail TouchPoints

AUGUST 6, 2024

With the new platform, associates will be able to approve transactions remotely via tablet devices, and self-checkout systems powered by AI will deliver personalized promotions tailored to each customer.

POS 278

POS Mobile Point of Sale Technology 278

Retail TouchPoints

JULY 5, 2024

Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.

POS 279

POS Mobile Information Technology 279

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

POS 278

POS Gifts Events Mobile 278

Retail TouchPoints

DECEMBER 26, 2024

Grocery margins already are quite slim, and every item that customers choose to purchase elsewhere is a missed opportunity. As grocers explore their relationship with customers and pursue avenues for improvement, theyll find that technology presents countless solutions for enhancing engagement and boosting store loyalty.

Technology 251

Technology Customer Experience Games POS 251

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 295

Mobile Payment Services Technology POS 295

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing. Try Shopify POS «.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

MAY 30, 2024

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. Developing a feedback loop.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

FEBRUARY 28, 2025

The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store. The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls.

Point of Sale 179

Point of Sale Recommendation Technology Information 179

Retail TouchPoints

JUNE 10, 2024

Full-fledged fingerprinting around the internet is depreciating, and marketers and customers alike will soon notice, particularly in the retail and ecommerce space. With today’s emphasis on privacy, third-party cookie deprecation will inevitably impact your brand, marketing strategy and customers. Fortunately, this is easy to quantify.

Marketing 299

Marketing Customer Social Media POS 299

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Retail TouchPoints

MARCH 21, 2022

“Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

Technology 246

Technology POS Mobile Point of Sale 246

Retail TouchPoints

AUGUST 18, 2023

billion in sales in 2021. To stay competitive, retailers need to create and maintain loyal customers; 43% of customers spend more on brands to which they are loyal. Plus, delighted customers quickly turn into loyal brand ambassadors, helping bring in new customers.

Customer Loyalty 246

Customer Loyalty Customer Food and Beverages Marketing 246

Groove

JUNE 15, 2022

The new way of purchasing goods and services is through Mobile Payments whether you are shopping online or in-store. As millions of users start to use mobile payments each year, it is projected that 4.8 billion people will be completing transactions through mobile payments by 2025. What Are Mobile Payments?

Mobile Payments 195

Mobile Payments Payment Services Mobile eCommerce 195

BigCommerce

SEPTEMBER 12, 2017

A 2017 point-of-sale solutions survey of 1,164 U.S. Effectively targeting a ready-to-buy audience requires solid data and statistics on your customers. 52% of smartphone owners use online banking (or e-banking) , indicative of a further trend towards mobile shopping. Customer location at time of purchase.

eCommerce 420

eCommerce Beauty and Health Customer Social Media 420

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices? This alarming research leads to a few questions.

POS 278

POS Payment Services Retail Mobile 278

BigCommerce

SEPTEMBER 5, 2018

Once the holiday retail race begins, retail chains have no problem attracting customers. Small Business Saturday Pro Tip: Customer Research in Crucial. The boost in energy, attention, and sales is too valuable to pass up. Last year, foot traffic declined even on Black Friday as more customers went online to shop.

Small Business Retail 399

Small Business Retail Social Media Shipping Costs Mobile 399

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

POS 264

POS Shipping Costs Point of Sale Mobile 264

MakeWebBetter

MAY 31, 2021

There are several ways to perform digital payments such as Point of Sale Machines (POS), Mobile Banking, Internet Banking, Digital wallets, etc. The post How To Manage Digital Wallets For WooCommerce Customers appeared first on MakeWebBetter.

WooCommerce 183

WooCommerce Management Customer Banking 183

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

OCTOBER 27, 2024

The space also features an integrated payment system, allowing brands to use it as a point of sale, with products stored in a basement floor stockroom. Along the back of the space’s ground floor are floor-to-ceiling high-definition micro-LED displays, and the store’s glass frontage allows passersby to see the head-turning screens.

Social Media 321

Social Media Magazine Consumer Payment Services 321

BigCommerce

DECEMBER 19, 2017

First, fraudsters likely see mid-sized merchants as having enough revenue and customer volume to make attacks worthwhile. Some estimates project that global ecommerce sales will reach $4 trillion by the year 2020. Mobile payments are also making an increasing impact. In 2016, shoppers spent more than $1.9 trillion worldwide.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

AUGUST 22, 2023

The service, which Sephora is now rolling out across all of its freestanding stores, will allow customers to pay for their purchases anywhere there’s WiFi or cellular service available. Associates will need to install the mobile Point of Sale App on their iPhones to use it. Sephora will be the first U.S.

Merchant Services 246

Merchant Services Payment Services Point of Sale Mobile 246

Retail TouchPoints

SEPTEMBER 4, 2024

In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them.

Omnichannel 298

Omnichannel Retail Point of Sale Technology 298

Retail TouchPoints

JUNE 10, 2021

Customers enter a delivery truck filled with flowers, wearing Magic Leap AR Headsets to transport them to the Domaine de la Rose , which the brand recently acquired in Grasse, France (headsets and shared devices are sanitized between each user).

Arts 325

Arts Point of Sale Games Technology 325

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. We determined that customer touch points were where we needed to invest. Bala: It’s all starting with data cleansing.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. Reward Your Most Loyal Customers. Invest in Technology Solutions.

Customer Data 292

Customer Data Marketing Customer POS 292

Retail TouchPoints

FEBRUARY 6, 2023

Retailers are looking for] a more cost-effective way to acquire customers, and [based on our findings they are] looking toward the store to do that.” Another trend, sometimes happening in tandem, is stores creating space and changing their flow patterns in response to the rise of mobile POS and self-service checkout offerings.

Payment Services 288

Payment Services Omnichannel POS Retail 288

Retail TouchPoints

SEPTEMBER 4, 2024

Despite the undeniable appeal of online shopping, which offers unparalleled speed and convenience, brick-and-mortar stores still hold significant value for customers, providing tangible, sensory experiences and serving as community hubs that foster human connection.

Retail 264

Retail Banking Supplies Mobile 264

Ecommerce Platforms

APRIL 20, 2022

These tools can both support business leaders in taking payments offline, building relationships with customers, and even building an online presence. Both solutions provide a range of POS features, as well as tools for building your own online store, strengthening customer relationships, managing team members and more. Go to the top.

POS 211

POS Shopify Payment Services Merchant Services 211

Retail TouchPoints

AUGUST 11, 2020

Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys. NFC uses a radio frequency field to transmit data between a mobile device and PIN pad, eliminating physical contact.

Shipping Costs 289

Shipping Costs Shipping Merchant Services eCommerce 289

Retail TouchPoints

JANUARY 11, 2021

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Electronics 301

Electronics Payment Services Retail Mobile 301

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience. The Network’s Vital Role.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

OCTOBER 10, 2023

At the same time, retailers are acutely aware that ecommerce sales are continuing to grow as a percentage of overall holiday spending and, within that percentage, mobile sales in particular are skyrocketing. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023.

Mobile 264

Mobile Retail Social Media Payment Services 264

Retail TouchPoints

MAY 27, 2022

The 10 stores where associates received the mobile-delivered training saw a 26.2% increase in appliance sales compared to the 10 stores that didn’t use the app. Equally important, the associates gave positive feedback, saying the training improved their ability to recommend products to customers.

Electronics 289

Electronics Consumer Electronics Games Point of Sale 289