Remove Customer Remove Online Retail Remove Shipping Costs
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The Complete Comparison Guide Between Your 3 Ecommerce Fulfillment Options: Drop-Shipping, 3PL or Self-Fulfillment

BigCommerce

You’ve got a killer product, nailed down your marketing strategy, and are finally getting in front of customers. Fulfillment encompasses the entire process of receiving an order and delivering it to a customer. Customer communication. The orders are rolling in and your business is primed for explosive growth. That’s it, right?

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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

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We Need to Talk About Porch Piracy 

Retail TouchPoints

Nearly two-fifths of shoppers were deterred from purchasing from the same brand again after their packages were stolen, illustrating the long-term impact on customer loyalty. Retailers are caught in a difficult position. In either scenario, the retailer loses, either financially or reputationally.

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How To Calculate Shipping Costs

Ecommerce Platforms

Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. Customers go to those sites and expect free/cheap shipping and rapid store-to-door delivery.

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Adopting a Holistic Security Mindset for Ecommerce

Retail TouchPoints

When customer data is exposed in a cyberattack, criminals can use it to commit fraud. Fraudsters can steal employee credentials to expose customer data. Both kinds of incidents affect the bottom line and both can impact the companys image with customers. Supplier cybersecurity. Vendor communication.

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Ecommerce Trends: 147 Stats Revealing How Modern Customers Shop in 2017

BigCommerce

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. Effectively targeting a ready-to-buy audience requires solid data and statistics on your customers. 95% of Americans shop online at least yearly.

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Customize Every Pixel: Custom Checkouts Now Available on BigCommerce

BigCommerce

The Checkout SDK is intended for partners, developers and brands who want to build a custom checkout front-end experience. It allows for developers to create their own UI to move a customer through the checkout process. The SDK handles all the heavy-lifting such as: Customer login. Getting shipping quotes. Yellow Pages.