Retail TouchPoints

DECEMBER 3, 2024

Some of the biggest changes over the past six decades have revolved around what brick-and-mortar retail means to customers, as well as a lot of customers going the digital route for shopping. We can find out what selling knowledge we need to provide our employees with in order to educate the customer.

POS 286

POS Gifts Operations Arts 286

Kissmetrics

AUGUST 27, 2020

Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. Our team has done the heavy lifting of reviewing dozens of POS systems in the market. Ease of Use.

POS 306

POS Payment Services Vend Payments 306

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

POS 264

POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

MAY 3, 2023

Texas-based Brookshire Grocery Company (BGC) has chosen NCR Corporation to provide the foundation of its in-store POS technology. BGC will start its infrastructure journey with NCR Emerald, a cloud-native POS solution that will help unlock robust, integrated capabilities across BGC’s physical infrastructure.

POS 289

POS Payment Services Technology Operations 289

Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 296

Home Furnishings POS Omnichannel Fulfillment 296

Retail TouchPoints

MAY 3, 2023

How can companies deliver personalized ads at scale, search for new customers and conquer new markets, launch effective marketing campaigns and optimize products and brand experience? In short, how can businesses connect with their customers? I will share a customer case example that answers these questions. trillion in value.

POS 276

POS Customer Experience Customer Technology 276

Retail TouchPoints

AUGUST 6, 2024

Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix.

POS 278

POS Mobile Point of Sale Technology 278

Retail TouchPoints

OCTOBER 20, 2023

And how can POS finance fit into the equation? Internet of Things (IoT) technology can collect data that provides valuable insights for customer communications; AI can analyze supply chain information to improve transparency and optimize decision-making; and machine learning (ML) algorithms can be used to predict trends and potential issues.

POS 278

POS Payment Services Merchant Services Retail 278

Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. To protect themselves, businesses must take proactive measures to secure their operations in an increasingly hostile digital landscape.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. AI fuels imagination, leading to a flood of ideas of how to enhance customer experiences, automate tasks and gain an edge in the market.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

JULY 19, 2023

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone.

POS 243

POS Mobile Omnichannel Accessories 243

Retail TouchPoints

OCTOBER 17, 2023

The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences. The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind.

POS 268

POS Mobile Point of Sale Channel 268

Ecommerce Platforms

APRIL 29, 2022

The debate of Shopify POS vs Clover POS can be more complex than it seems. While Clover POS is most commonly associated with payment processing and merchant accounts, Shopify is more likely to be the solution you look at if you’re planning on expanding your sales from the online world into the offline arena. Shopify POS.

POS 209

POS Shopify Merchant Services Payment Services 209

Ecommerce Platforms

OCTOBER 20, 2021

Welcome to the ultimate MYR POS review. Whether you are a large or small business you require a POS (point-of-sale) system to help you in processing orders and managing your brand. However, you must pick the right POS system, especially if you're in the quick-service industry. This is where MYR POS comes in.

POS 210

POS Payment Services Point of Sale Payments 210

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. It was a $15 million outlet, so if that location could run mobile POS, others could too, and we helped remove those barriers.”

POS 245

POS Mobile Payment Services Technology 245

Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

SEPTEMBER 12, 2024

Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. Additionally, the Birdzi analytics suite can provide customer behavior and campaign performance insights.

Customer 276

Customer POS Operations Marketing 276

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. But rather than seeing them as two essential but separate – entities, the retailers who get the most from their POS and ERP systems are those that integrate them.

Payment Services 52

Payment Services POS Operations Retail 52

Ecommerce Platforms

AUGUST 25, 2021

However, Shopify also provides the infrastructure you need for running a brick-and-mortar checkout counter with its POS (point of sale) software and hardware. You can combine an online store with the Shopify POS hardware or simply stick with a system for collecting payments from customers in person. What's Shopify POS?

POS 223

POS Shopify Payment Services Merchant Services 223

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Ecommerce Platforms

SEPTEMBER 1, 2022

The best cheap POS system can be an important investment for growing companies. A cheap POS system can be an ideal purchase for a company looking to access a range of features at a lower price. Today, we’ll be looking at the best cheap POS systems, and what makes them such an attractive investment for smaller brands.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

MARCH 7, 2025

Were seeing the front, middle and back office all getting modernized in a fairly seamless way, and [retailers] are looking at payments as one of those components that has to be modernized throughout the customer journey. Rodrigo gave the example of a customer going to a brick-and-mortar store to pick up a BOPIS order.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. One reason is that there didn’t seem to be a pressing need for online pre-ordering given the level of convenience its stores already provided: “Our average customer is in and out of the store in eight minutes,” said Mikos.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

BigCommerce

APRIL 25, 2018

The implications for our customers, partners, and industry will be profound, and our entire team is thrilled to partner with Goldman Sachs, a world-class firm and global financial services leader. Our dozens of Fortune 1000 customers use the same technology and platform as our SMBs. Investing in Our Customers’ Success.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

JANUARY 16, 2024

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK, with plans to roll out the technology in additional geographies over the next year.

Customer Data 297

Customer Data Workshop Customer POS 297

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. Like its ERP system, Burton’s POS was dated and needed to be replaced.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. Today’s POS systems have expanded beyond their traditional roles.

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

Groove

OCTOBER 15, 2020

In this blog, we're sharing how we helped a restaurant leverage a third-party tool so that they can sell (and let customers make purchases with) eCommerce gift cards. Prior to working with our team, the G&M website used the Magento 1 platform to run their online operations. eCommerce Gift Cards: Givex Integration For BigCommerce.

BigCommerce 366

BigCommerce Gifts eCommerce Magento 366

Retail TouchPoints

AUGUST 20, 2021

As 76% of businesses that are advanced in their integration of technology, business goals and analytics report a more favorable market position, retailers today can’t miss out on using customer data to improve virtually every aspect of their operations. . Adapt your offerings. In 2020, 88% of consumers in the U.S.

Customer Data 347

Customer Data Payment Services Customer Channel 347

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. Additionally, retailers will have a solid backend operation that empowers them to easily and cost-effectively keep pace with industry change.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Here are just a few ways a good system can improve your business operations. Improve customer service.

Improvements 290

Improvements Management Customer Banking 290

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. For example, in a multi-location retail setup, if a customer makes a purchase in one store, that transaction is immediately recorded in the centralized system.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Groove

OCTOBER 15, 2020

In this blog, we're sharing how we helped a restaurant leverage the Givex Integration for BigCommerce so that they can sell (and let customers make purchases with) eCommerce gift cards. Prior to working with our team, the G&M website used the Magento 1 platform to run their online operations. Givex Integration For BigCommerce.

BigCommerce 356

BigCommerce Gifts Magento POS 356

Retail TouchPoints

MAY 25, 2023

The customized system features a focus on fresh and prepared foods and fulfillment options including store pickup and integrated delivery. We needed an ecommerce solution that offer a wide variety of items and speaks to our customers clearly,” said Jorge Machado, President of Freshmart in a statement.

Fulfillment 278

Fulfillment Payment Services eCommerce POS 278

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. We believe Square Go is an important step in helping sellers make more sales by offering seller discovery and exceptional customer experiences.”

Books 245

Books Merchant Services Payment Services Customer 245