Forrester eCommerce

FEBRUARY 2, 2022

The future of payments will see firms shift focus from consumers toward businesses, embedding payment technology (not payments), and programmable payments in a quest to mitigate complexity.

Payments 369

Payments Payment Services Technology Consumer 369

FastSpring

NOVEMBER 13, 2024

FastSpring is proud to announce a partnership with Nexus , a leading platform for supporting content creators and monetizing games, where both companies have joined forces in order to help game publishers materially grow profits with their own creator-powered, custom designed, and hosted web shops.

Merchant Services 157

Merchant Services Payments Games Payment Services 157

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. Denise Leonhard, VP and GM, Venmo.

Payments 338

Payments Merchant Services Payment Services PayPal 338

Kissmetrics

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. Visualize every process from end to end. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you. Process Visualization.

Payments 279

Payments Payment Services Management Document 279

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

Merchant Services 330

Merchant Services Payment Services Payments Consumer 330

Retail TouchPoints

OCTOBER 24, 2024

Where customers used to move through an orderly progression of steps before making a purchase in stores, they now jump in and out of various stages of “awareness” and “consideration,” seemingly at random, throughout their digital day. How do you optimize that experience for the customer, but at the same time unlock value?

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

JULY 2, 2024

Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute. They can severely impact revenue and tarnish a merchant’s reputation. Given the impact chargebacks can have, understanding and preventing them is crucial for maintaining profitability and customer loyalty.

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Payments ACH 275

FastSpring

JULY 25, 2024

Get ready to level up your game’s revenue potential at devcom and gamescom 2024! The video gaming world is converging on Cologne this August, and FastSpring is ready to level up your game monetization strategy. devcom: Level Up Your Monetization Strategy Join us at Booth –B4 and connect with the team via the devcom app here.

Payments 158

Payments Games Payment Services Events 158

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success?

Payment Services 264

Payment Services Merchant Services Payments eCommerce 264

Retail TouchPoints

DECEMBER 23, 2024

But in the world of gaming, digital twins also empower players to express themselves more creatively and authentically online , using skins and other digital goods to customize their avatars. The Walmart API managed the entire payment process, presenting it to customers in a seamless and familiar checkout flow.

X-cart 278

X-cart Payments Fashion Games 278

Groove

AUGUST 21, 2022

Unfortunately, their eCommerce platform was unable to facilitate transactions for most products offered, requiring customers to order through a phone call. Aside from the general revenue growth and technical debt reduction goals that all merchants share, this client had a specific list of quantifiable goals for our team to meet.

Merchant Services 309

Merchant Services Payments BigCommerce B2B 309

Groove

NOVEMBER 24, 2020

In this blog, we're sharing 5 features of BigCommerce Enterprise that help both B2B and D2C eCommerce stores create a seamless shopping experience and drive more revenue. Bigcommerce Enterprise Features To Increase Revenue. Customization & design. Customization & Design. Mobile & SEO optimization. B2B support.

BigCommerce 297

BigCommerce Payments Payment Services B2B 297

Retail TouchPoints

JANUARY 2, 2025

Walmart, Capital One End Contentious Credit Card Partnership (May 28, 2024) Retailers sought to take more control over their payment processes while expanding checkout options such as buy now, pay later (BNPL) , while Ebay debuted a Business Cash Advance offering that gives its sellers quick access to revenue-based loans.

Retail 278

Retail Payments Payment Services Supplies 278

FastSpring

JUNE 13, 2024

Increase Conversions in Your Customer Portal with APIs and Embedded Experiences Job to be done: You want to offer an account management portal for your customers that allows for not only managing existing subscriptions, but also enables them to upgrade as well.

Payments 145

Payments Customer Subscription Demo 145

Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Create a Seamless, Positive Experience for Online Customers Make it easy for buyers to understand the products. This can increase brand awareness, customer reach and sales.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Retail TouchPoints

MARCH 10, 2025

counterpart readies to launch a new online marketplace , Best Buy Canada is expanding its own marketplace with the integration of cross-border payment service PingPong. PingPong’s global network and ecosystem will unlock new revenue streams for us as we look to expand our marketplace to new international sellers.”

Payment Services 162

Payment Services Payments Operations Other 162

Retail TouchPoints

JULY 13, 2023

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

Merchant Services 246

Merchant Services Payment Services Payments Banking 246

Retail TouchPoints

NOVEMBER 21, 2024

In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprint with Beyond’s customer data platform, loyalty and payment programs.

Payments 278

Payments Payment Services Customer Data Operations 278

Groove

JULY 22, 2024

Choosing the correct Shopify payment gateway is a decision that eCommerce retailers should not take lightly. This decision affects the customer experience as well as profit margins. Each payment gateway has its own series of benefits and challenges associated with the service.

Payment Services 195

Payment Services Merchant Services Payments Shopify 195

FastSpring

FEBRUARY 4, 2025

How D2C monetization strategies differ between free-to-play and premium games. About David Vogelpohl David Vogelpohl is the CMO at FastSpring, a platform that enables direct to consumer (D2C) monetization for video games and other digital products. Listen or watch below!

Payments 94

Payments Games Payment Services Mobile 94

Kissmetrics

MARCH 8, 2021

Watered-down, mobile-targeting tactics are costing you conversions, clients, and revenue. Here’s why (and how) you should revisit SMS marketing to generate revenue. Fortunately, customers have an easy way to opt themselves in — or out — straight from their mobile phones with most text-marketing services. But that’s a myth.

Payments 354

Payments Marketing Payment Services Mobile 354

Retail TouchPoints

JULY 24, 2024

Today, nearly two-thirds of adult consumers globally use digital payments, and by 2027, digital revenue is predicted to exceed $14.9 But this growth also has made retailers’ digital payment processes a target for credit card fraud, online payment fraud, identity theft and account takeovers.

Customer Experience 275

Customer Experience Merchant Services Payment Services Customer 275

Forrester eCommerce

MAY 30, 2024

What we want to discuss at Money20/20 Europe, 2024: Monetizing genAI, the universe of one, open banking, sustainability, and embedded finance.

Payments 221

Payments Banking Payment Services Financial Services 221

Retail TouchPoints

NOVEMBER 2, 2023

Amazon Business has added a pay-over-time option for B2B customers via an expansion of its partnership with BNPL provider Affirm. Amazon Business will make the option available to all eligible sole proprietor businesses by Black Friday. in 2022 and was directly integrated as a payment option on Amazon Pay earlier in 2023.

Payments 258

Payments Customer B2B Fulfillment 258

Kissmetrics

NOVEMBER 19, 2021

Once you get the hang of the basics, however, it’s relatively easy to monetize your content. Here is how to get started and drive revenue with Amazon Associates. Amazon explains the process in three simple steps: When someone uses your unique affiliate link to buy something from Amazon, you get a small revenue cut via referral fees.

Payments 268

Payments Payment Services PayPal Social Media 268

Retail TouchPoints

FEBRUARY 26, 2025

When customer data is exposed in a cyberattack, criminals can use it to commit fraud. Fraudsters can steal employee credentials to expose customer data. Both kinds of incidents affect the bottom line and both can impact the companys image with customers. Supplier cybersecurity. Vendor communication.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. In April 2024, Ticketmaster suffered a substantial data breach for which the hacking group ShinyHunters claimed responsibility.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

FastSpring

OCTOBER 4, 2024

FastSpring is thrilled to announce our participation in gamescom asia, a premier event that offers unparalleled business opportunities both within and beyond Southeast Asia. At FastSpring, we’re more than just a payment provider — we’re your partner in growth. Go D2C with confidence. Where to Get Tickets Still need tickets?

Payment Services 158

Payment Services Payments Games Marketing 158

Retail TouchPoints

JULY 11, 2024

Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. The new financing option, part of Ebay Seller Capital , is being offered in partnership with embedding finance platform Liberis. “As

Payments 277

Payments Payment Services Financial Services eCommerce 277

Kissmetrics

SEPTEMBER 21, 2021

BNPL allows consumers to split large purchases into several monthly payments, interest-free. Customers don’t just like BNPL; it also encourages them to manage their budget in a way that helps them pay for higher-priced items. PayPal’s offering integrates with the PayPal wallet, allowing users to easily manage payments.

Merchant Services 279

Merchant Services PayPal Payments Payment Services 279

Retail TouchPoints

OCTOBER 11, 2023

Gem Shopping Network (GSN ) has carved a unique space in the shoppable media market: Its primary business is still conducted via linear television, akin to the Home Shopping Network and QVC, but it also is growing significantly through connected TV (CTV) and streaming platforms like Apple TV, Roku and YouTube.

Jewelry 264

Jewelry Payment Services Payments ACH 264

Retail TouchPoints

NOVEMBER 14, 2024

For retailers and consumer businesses, a surge in data breaches presents difficult challenges. This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. million last year.

Retail 277

Retail Payment Services Consumer Management 277

Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point. Many customers bail at this point.

Financial Services 278

Financial Services Payment Services Payments Small Business Retail 278

Retail TouchPoints

JUNE 17, 2022

The new deal will push the boundaries of the burgeoning realm of “TV commerce” by allowing customers to shop and buy products from ads on the Roku streaming service, with Walmart serving as the exclusive retailer for the transactions. Payment details will be pre-populated from Roku Pay , Roku’s payments platform.

Payments 320

Payments Payment Services Subscription eCommerce 320