Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

POS 264

POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

SEPTEMBER 16, 2022

“For four generations, we have committed to creating a customer experience as high-quality and timeless as our product assortments,” says Brent Stern, EVP at Rogers & Hollands in a statement. “By

POS 278

POS Mobile Customer Jewelry 278

Retail TouchPoints

DECEMBER 3, 2024

Some of the biggest changes over the past six decades have revolved around what brick-and-mortar retail means to customers, as well as a lot of customers going the digital route for shopping. We can find out what selling knowledge we need to provide our employees with in order to educate the customer.

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

POS 268

POS Mobile Point of Sale Channel 268

Retail TouchPoints

JULY 5, 2024

Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.

POS 279

POS Mobile Information Technology 279

Ecommerce Platforms

APRIL 20, 2022

Making the right choice between Shopify POS vs Square POS isn’t always easy. These tools can both support business leaders in taking payments offline, building relationships with customers, and even building an online presence. Shopify POS vs Square POS: An Introduction. Shopify POS. Further reading ??.

POS 211

POS Shopify Payment Services Merchant Services 211

Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 296

Home Furnishings POS Omnichannel Fulfillment 296

Retail TouchPoints

MAY 29, 2024

AI fuels imagination, leading to a flood of ideas of how to enhance customer experiences, automate tasks and gain an edge in the market. Loyalty and Personalization in QSR AI can sort through and analyze massive amounts of data to deliver on-the-spot insights to personalize customer interactions.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. The attack exfiltrated data from more than 500 million customers, including phone numbers, email addresses, credit card numbers and event tickets.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

DECEMBER 26, 2024

Grocery margins already are quite slim, and every item that customers choose to purchase elsewhere is a missed opportunity. As grocers explore their relationship with customers and pursue avenues for improvement, theyll find that technology presents countless solutions for enhancing engagement and boosting store loyalty.

Technology 251

Technology Customer Experience Games POS 251

Ecommerce Platforms

OCTOBER 20, 2021

Welcome to the ultimate MYR POS review. Whether you are a large or small business you require a POS (point-of-sale) system to help you in processing orders and managing your brand. However, you must pick the right POS system, especially if you're in the quick-service industry. This is where MYR POS comes in.

POS 210

POS Payment Services Point of Sale Payments 210

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

POS 278

POS Gifts Events Mobile 278

Retail TouchPoints

DECEMBER 11, 2024

Were especially excited about the redesigned Amazon Fresh stores and the positive feedback were hearing from our customers in Chicago. We will continue to iterate and experiment, introducing new features and programs in our Amazon Fresh stores to better serve our customers. But that doesnt mean our job is done.

Retail 284

Retail Electronics POS Other 284

Retail TouchPoints

OCTOBER 20, 2023

And how can POS finance fit into the equation? Internet of Things (IoT) technology can collect data that provides valuable insights for customer communications; AI can analyze supply chain information to improve transparency and optimize decision-making; and machine learning (ML) algorithms can be used to predict trends and potential issues.

POS 278

POS Payment Services Merchant Services Retail 278

Ecommerce Platforms

APRIL 29, 2022

The debate of Shopify POS vs Clover POS can be more complex than it seems. While Clover POS is most commonly associated with payment processing and merchant accounts, Shopify is more likely to be the solution you look at if you’re planning on expanding your sales from the online world into the offline arena. Shopify POS.

POS 209

POS Shopify Merchant Services Payment Services 209

Ecommerce Platforms

JULY 9, 2022

The debate of whether to use Shopify POS Lite vs Pro is a common one for companies planning on taking their Shopify website sales offline. With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. What is Shopify POS?

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

MARCH 12, 2021

Lightspeed POS , a provider of cloud-based, omnichannel commerce platforms, will acquire cloud-based retail management software company Vend for approximately $350 million. The acquisition also will strengthen Lightspeed’s foothold in Asia-Pacific, approximately doubling the company’s customer base in that region.

lightspeed 289

lightspeed Vend POS Omnichannel 289

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. Nevertheless, it should come as no surprise that regulators are preparing to usher in sweeping oversight of the POS finance sector.

POS 260

POS Merchant Services Payment Services Payments 260

Ecommerce Platforms

SEPTEMBER 1, 2022

The best cheap POS system can be an important investment for growing companies. Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A cheap POS system can be an ideal purchase for a company looking to access a range of features at a lower price. What to Look for in a Cheap POS System?

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. It was a $15 million outlet, so if that location could run mobile POS, others could too, and we helped remove those barriers.”

POS 245

POS Mobile Payment Services Technology 245

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Retail TouchPoints

JULY 3, 2023

The implementation includes the solution provider’s POS, Loyalty Program and Inventory Control functions, all integrated with its CRM and Online Store platform. Petco is enhancing its presence in Latin America by implementing the Teamwork Commerce omnichannel solution at its more than 118 stores in Mexico and Chile.

POS 277

POS Omnichannel eCommerce Platforms Information 277

Retail TouchPoints

DECEMBER 16, 2022

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. We see a future where technologies like Project Unlock can help the entire retail ecosystem create a great environment for our customers.”.

Retail 355

Retail Point of Sale POS Technology 355

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

POS 238

POS Specialty Retailers Point of Sale Omnichannel 238

Retail TouchPoints

NOVEMBER 27, 2024

Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. While every industry is threatened, several factors make retail particularly vulnerable, including changing customer habits, the rise of Internet of Things (IoT) devices and limited network visibility.

Retail 290

Retail Technology Supplies Management 290

BigCommerce

APRIL 25, 2018

The implications for our customers, partners, and industry will be profound, and our entire team is thrilled to partner with Goldman Sachs, a world-class firm and global financial services leader. Our dozens of Fortune 1000 customers use the same technology and platform as our SMBs. Investing in Our Customers’ Success.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Ecommerce Platforms

AUGUST 25, 2021

However, Shopify also provides the infrastructure you need for running a brick-and-mortar checkout counter with its POS (point of sale) software and hardware. You can combine an online store with the Shopify POS hardware or simply stick with a system for collecting payments from customers in person.

POS 223

POS Shopify Payment Services Merchant Services 223

Retail TouchPoints

NOVEMBER 12, 2024

With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. QR codes offer a powerful solution, enabling brands to streamline transactions, provide instant product information and cultivate deeper customer relationships. The result?

Gifts 275

Gifts Magazine Information Social Media 275

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. Reward Your Most Loyal Customers. Invest in Technology Solutions.

Customer Data 292

Customer Data Marketing Customer POS 292

Retail TouchPoints

JUNE 10, 2024

Full-fledged fingerprinting around the internet is depreciating, and marketers and customers alike will soon notice, particularly in the retail and ecommerce space. With today’s emphasis on privacy, third-party cookie deprecation will inevitably impact your brand, marketing strategy and customers. Fortunately, this is easy to quantify.

Marketing 299

Marketing Customer Social Media POS 299

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 299

Payment Services Point of Sale Retail POS 299

Retail TouchPoints

MARCH 21, 2022

“Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

Technology 246

Technology POS Mobile Point of Sale 246

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

MAY 30, 2024

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. Developing a feedback loop.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

MARCH 7, 2025

Were seeing the front, middle and back office all getting modernized in a fairly seamless way, and [retailers] are looking at payments as one of those components that has to be modernized throughout the customer journey. Rodrigo gave the example of a customer going to a brick-and-mortar store to pick up a BOPIS order.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. The world of retail has changed drastically for shoppers, and mobile checkout devices have helped retailers big and small not only provide a better customer experience but also increase sales and revenue.

POS 278

POS Payment Services Retail Mobile 278