BigCommerce

JUNE 13, 2017

Retaining customers isn’t easy, but it’s important to do for businesses of every size. After all, the sure fire sign of a healthy brand is a growing number of repeat purchases from already existing customers. The above is a screenshot of BigCommerce’s out-of-the-box ecommerce analytics Customer report.

Shipping Costs 417

Shipping Costs Customer Customer Loyalty Social Media 417

Retail TouchPoints

JANUARY 9, 2024

For 15 years he worked as a business and trade consultant for PwC , helping multinational corporations navigate the intricacies of customs, international trade and the global supply chain. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

In the world of retail, the importance of customer retention cannot be overstated. As businesses focus on attracting new customers, it’s equally crucial to invest in keeping existing ones. Retaining customers not only ensures consistent revenue but also fosters brand loyalty and advocacy.

Customer Retention 111

Customer Retention Customer Social Media Retail 111

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. But despite representing $309 billion in lost sales for U.S. retailers last year, they haven’t always been a strategic focus.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

BigCommerce

JANUARY 3, 2018

When an item is ordered from your site, the supplier will then ship the product directly to your customer. Dropshipping can be a convenient way to offer your customers more products or to launch your own business. . Company Product Category Sign Up Cost. The product itself never passes through your hands. Month or $89.88/Year

Shipping Costs 419

Shipping Costs Jewelry Toys Clothing 419

Retail TouchPoints

SEPTEMBER 3, 2021

Many retailers are now looking for ways to offer customized products, but in the world of prescription eyewear customization has always been the name of the game. “They realized that the end customer was spending so much money on glasses, but they’re a health necessity.”. Streamlining Search in the Endless Aisle.

Recommendation 274

Recommendation Shipping Costs eCommerce Customer 274

Retail TouchPoints

DECEMBER 25, 2024

As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales. In these cases, the return cost can often exceed the value of the item, leading to a loss in profits for retailers. For retailers, this means that as more returns are made, the cost per product is raised.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

BigCommerce

SEPTEMBER 12, 2017

Effectively targeting a ready-to-buy audience requires solid data and statistics on your customers. Although they have greater proximity to physical stores, customers in large or mid-size metropolitan areas spend more online annually ($853) than suburban shoppers ($768) or those in rural areas ($684). Buying frequency.

eCommerce 420

eCommerce Beauty and Health Customer Social Media 420

Retail TouchPoints

OCTOBER 1, 2021

For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air. TD Bank projects that inflation will rise in the coming months, and the more inventory you have bought and paid for, the less you and your customers will be impacted by future price hikes.

Banking 246

Banking Shipping Costs Recommendation Customer 246

BigCommerce

OCTOBER 10, 2017

But with so much going on, it can seem like the days are just dropping away — and taking your customers with them. It isn’t something you can do on Amazon : Even if you can make millions there, you can’t market to previous customers through email. 90% more orders on your customer reactivation. And those concerns are valid.

Shipping Costs 407

Shipping Costs X-cart Marketing BigCommerce 407

Kissmetrics

APRIL 20, 2021

Understanding the finances behind your business can help you increase your profits, cut back on expenses, and operate more smoothly. A contribution margin ratio is the difference between sales and variable costs within a company. The difference will then get used for fixed costs, like rent and insurance.

Shipping Costs 269

Shipping Costs Shipping Accessories Improvements 269

Retail TouchPoints

JANUARY 9, 2025

While a lot of AI use cases exist today both in the back end and in customer-facing applications there are still many companies that are waiting to achieve ROI on their AI investments. administration. The overall impact on supply chains from tariffs and other disruptions will certainly be significant.

Supplies 289

Supplies Shipping Costs B2C Channel 289

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? You want your brand to be the trustworthy confident of these underserved customers in a trending category. This is because there is: A low cost to entry. How much do they cost?

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

BigCommerce

FEBRUARY 6, 2018

Typically, only those brands with high revenues and margins can account for the initial spend, and continuous upkeep, required to offer customers the best of all sourcing methods: unique products in combination with anything and everything else for which they may be looking. MSNBC has recommended it. Inc.com has recommended it.

Shipping Costs 387

Shipping Costs Payment Services Payments Shipping 387

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey?

eCommerce 349

eCommerce Customer Merchant Services Payment Services 349

Retail TouchPoints

JULY 5, 2022

Additionally, rising shipping costs , talent shortages and the ease with which consumers can compare offers online make ecommerce profitability a particularly tough challenge. What the research found that was a little surprising to me was the importance of customer experience,” said Anderson. “If

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Ecommerce Platforms

JULY 29, 2020

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

BigCommerce

AUGUST 17, 2018

In this guide, we’ll look at each of these parts in detail, and you’ll learn how to transform your existing physical store into an online shop—all while exploring various marketing strategies that keep customers coming back again and again. Determine your primary customers. How will they find your website? Choose your domain name.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

BigCommerce

FEBRUARY 7, 2018

One bug undetected for months that could have cost you millions (but you thankfully caught!). One more feature that will cost way too much and take much too long to build. It is definitely best accompanied with a cover letter with further details on pricing needs and services requirements. How do you price your application?

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

lateshipment

MARCH 15, 2025

If you think that the customer journey ends at checkout, youre in for a rude awakening. 56% of customers say theyre disappointed with their post-purchase experience, with Accenture reporting that only 17% of consumers feel businesses actually care about what happens after they buy. That is ecommerce post-purchase experience 101.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

BigCommerce

DECEMBER 13, 2017

Those millions sold have been made selling a variety of products, among various industries, at a mix of price points and using several different methods. This practice is not recommended for most sellers, especially sellers that are novice to selling on Amazon. Sell Directly to Amazon. Don’t try to beat Amazon at its own game.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

Groove

NOVEMBER 19, 2020

Convert more visitors into customers by optimizing your website with eCommerce product page best practices in mind. Turn more visitors into customers and increase product page conversion with these 7 eCommerce product page best practices: Use a "Ready To Buy" Container. Estimate shipping time. Estimate Shipping Time.

eCommerce 360

eCommerce Shipping Costs Shipping Accessories 360

BigCommerce

APRIL 14, 2017

And, when you have their email, you can trigger an abandoned cart series to bring that customer back and earn their sale. 61%: Extra costs (shipping, taxes, fees) were too high. 24%: Couldn’t see or calculate total order cost up-front. 61%: Extra costs (shipping, taxes, fees) were too high.

Shipping Costs 411

Shipping Costs Payments BigCommerce Payment Services 411

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. Want some expert help – for no additional cost?

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Kissmetrics

JUNE 17, 2021

Customer satisfaction is crucial to the success of your business. No matter how innovative your product or competitive your pricing, if your customers are ultimately unhappy, they’re not going to stick around. What Is Customer Satisfaction? Every brand, no matter how successful, wants to improve customer satisfaction.

Customer 324

Customer Social Media Improvements Recommendation 324

BigCommerce

AUGUST 3, 2017

Forget about the dreams of customers lining up and sitting with their wallets in hand waiting for you to launch, and crashing your server with traffic. The first step is to create a list of people among all your friends and acquaintances that fit your customer or client profile. Just launching a business won’t make people buy.

eCommerce 836

eCommerce Shipping Costs BigCommerce Payments 836

BigCommerce

JULY 25, 2017

She receives hundreds and hundreds of letters thanking her for taking her products the final mile –– that is, for styling them and allowing customers to purchase entire outfits. By building a community around her great writing, and then around her ability to merchandise, Shari has built a following well beyond her customers.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

DECEMBER 16, 2022

But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online.

eCommerce 321

eCommerce Shipping Costs Merchant Services Customer Experience 321

Retail TouchPoints

FEBRUARY 15, 2022

The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers. Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. Brick-and-mortar grocery customers choose their favorite stores largely based on proximity.

Shipping Costs 321

Shipping Costs Payment Services Multi-channel Mobile Payments 321

BigCommerce

DECEMBER 20, 2017

Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. In 2018, one thing is guaranteed, Facebook Ad inventory will go up in cost. As a result, many experts are recommending alternate approaches to success for 2018. Shipping + Fulfillment Optimization.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. In this, we’ll look at how you can leverage ecommerce big data effectively to grow your business and better serve your customers. Cost reductions (47%).

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

BigCommerce

AUGUST 23, 2017

For others out there looking to start an online store, but with little online selling experience, I recommend eBay as your starting point. If you’ve lost your job or been hit with unforeseen expenses, your motivation and strategy will be much different than that of an upcoming entrepreneur. Dedication to great customer service.

Shipping Costs 83

Shipping Costs Shipping Clothing Other 83

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Top data-related challenges include: .

Customer Loyalty 243

Customer Loyalty Customer Retail Shipping Costs 243

Ecommerce Platforms

JANUARY 9, 2023

So, hopefully, by the end of this blog post, you'll have a better idea of whether this solution meets the shipping needs of your business. If you haven't gathered from ShippingEasy's name, ShippingEasy is a shipping platform (Duh!). Headquartered in Austin, TX, ShippingEasy truly excels in streamlining your shipping operations.

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

Kissmetrics

DECEMBER 21, 2020

Print on demand can be a convenient, cost-efficient way to get your creations out there. What if you could get it out on the market without the expensive overhead of a bulk order? When you or one of your customers orders a product, only then is it printed and shipped out. Maybe it’s a new design or a new book.

Shipping Costs 331

Shipping Costs eCommerce Books eCommerce Platforms 331

Kissmetrics

FEBRUARY 5, 2021

That means for every ten e-commerce customers that put an item in their cart, nearly seven will leave the site without completing their purchase. Here’s 30 strategies to win those customers back and grow your bottom line. Retargeting is the perfect way to win back customers quickly after their abandonment.

Shopping Carts 347

Shopping Carts eCommerce Shipping Costs Payment Services 347

BigCommerce

JUNE 29, 2017

If your customers receive products that are inconsistently made, or not up to your lofty standards, your brand and business won’t survive a day. Speaking economically, the reason manufacturing abroad makes sense stems from the value of our currency and cost of labor. This means your lead time and shipping costs could be reduced.

Shipping Costs 416

Shipping Costs Shipping Supplies Fulfillment 416