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How Retail Returns Influence Customer Retention

Retail TouchPoints

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. The short answer is, yes.

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What You Need to Know About Shipping Products to Customers

ecomdash

Fulfilling orders is more than printing labels and boxing products. Here's what you should know about shipping products to customers. The post What You Need to Know About Shipping Products to Customers appeared first on Ecomdash.

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5 Simple Ways To Elevate Customer Perception Without Breaking The Bank

RetailMinded

When you’re on a budget, every small method of improving customer experience counts. Quality doesn’t have to mean expensive; you can make thoughtful, affordable upgrades to give you an edge and impress your customers without spending more than you can afford. Focus on the colors, fonts, and themes that match your brand tone.

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Walmart Switches to Recyclable Paper Bag Mailers and Right-Sized Packaging

Retail TouchPoints

Walmart ’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste, including allowing online shoppers to opt out of plastic bags for store pickup orders and to request consolidation of multiple items into fewer boxes. in a statement. in a statement.

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RetailWire: Should Walmart Reinstate In-Store Returns During A Pandemic?

Retail TouchPoints

Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on. Its competition clearly is.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. Under these conditions, returns could quickly become a logistical nightmare, a customer experience risk and, most of all, a drain on profits. Returns is just one example.” .

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The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

This versatility is a key tool in appealing to your target customers and creating items they actually want, so it’s important to find a company that offers an extensive product line. While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools.

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