Retail TouchPoints
DECEMBER 26, 2024
This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. Shoppers can use technology to their advantage and shop at all three stores in whatever way works best for them. When customers visit the store to redeem their prizes (e.g.
Retail TouchPoints
OCTOBER 23, 2024
In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. One technology that helps retailers achieve this is Radio Frequency Identification (RFID). For customers.
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Forrester eCommerce
MARCH 26, 2024
To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand. Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers.
Retail TouchPoints
MARCH 7, 2025
Consider: A big discount will likely bring customers through the door, but will they come back? Not only do discounts tend to de-value a product in a customers mind , they also train the customer to expect that lower price. And they dont really provide the best value for the service provider or the customer.
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Business models have been slow to adapt to the shift to digital commerce, leaving brands to struggle to match customer experiences to the changing retail landscape. The reason for the struggle: an inflexible technology stack.
Retail TouchPoints
MARCH 3, 2025
This personalized approach, powered and amplified by Attentive technology, is now woven into both email and SMS communications. The Cozy Earth marketing team sought a direct, personalized way to reach and serve customers across channels that aligned with the various buying journeys shoppers could embark on with its different product lines.
Forrester eCommerce
SEPTEMBER 11, 2023
Technology Alignment: The Key To Powering Customer-Obsessed Growth You’ve likely suspected it and maybe have even said it out loud: Aligning technology with customer objectives can ignite significant growth. The data backs this up decisively.
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Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Uncover success stories and tactics to build a tech stack that supports scaling and the future of your brand.
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Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. B2B distributors and wholesalers: this webinar is for you!
Advertiser: ZoomInfo
Today, many B2B companies use ABM teams or technologies to make sales. They’ll share what to consider when crafting an ABM strategy, from defining your ideal customer profile to crafting compelling messaging to measuring success. Account-based marketing (ABM) is a key strategy for driving sustainable growth.
Advertiser: ZoomInfo
The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.”
Advertiser: ZoomInfo
Looking for tools to surface the voice of your customer? Where Conversation Intelligence fits into your sales technology stack. Has Conversation Intelligence (CI) been discussed in your organization, but you don’t know where to start? Generally curious about the CI space?
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
. 💡 Seamless Integration: Enhance functionality and connect new technologies with ease. 💸 Drive Growth & Efficiency: How a flexible commerce stack enhances operations and customer experience. ⌛️ Prepare for the Future: Why scalable, adaptable architectures are essential for enterprise success.
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics.
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E-commerce businesses depend on reliable shipping to keep their customers happy. Customers expect online orders to be delivered quickly and at a low cost to them, so when major carriers are bottlenecked, it can directly impact your business's reputation. But all too often, shipping costs become prohibitive, eating into profit margins.
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