Retail TouchPoints

AUGUST 12, 2022

By the close of its ninth edition in June, the New York Fashion Tech Lab (NYFTLab) and its largest-ever group of partner retailers and brands from major corporations had provided support to five women-led emerging business-to-business fashion technology companies. Five New Technologies Driving Retail Personalization.

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Forrester eCommerce

OCTOBER 24, 2018

I’m getting more and more psyched about our first-ever Data Strategy & Insights 2018 Forum as I work on the sessions with my colleagues here at Forrester and with our external speakers. The topics are spot on for what organizations need from data and analytics today, and the sessions are going to be inspirational and […].

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Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Instead, they often put all of their eggs in the new customer acquisition basket.

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Kissmetrics

DECEMBER 2, 2020

The smartest business owners know that the only way to consistently beat the competition is by offering more value to customers. If you’re looking for a unique way to offer value to consumers, customized products can be a powerful, engaging tool that improves customer satisfaction and drives up conversions in the process.

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Retail TouchPoints

NOVEMBER 8, 2021

“We’re thrilled to be working with Gatik to achieve this industry-first, driverless milestone in our home state of Arkansas, and look forward to continuing to use this technology to serve Walmart customers with speed.”. The trucks regularly navigate intersections, traffic lights and merge onto busy roads.

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Retail TouchPoints

JANUARY 11, 2024

The Big Show also will host a half-day workshop on Tuesday, Jan. Limited to 120 executives, the workshop will feature speakers from Amazon , Macy’s, GoodwillFinds, Trove and the Ellen MacArthur Foundation, along with NRF VP for CSR and Sustainability Scot Case. 16 focused on creating a profitable and circular retail industry.

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Retail TouchPoints

JUNE 21, 2021

The new Google Store provides customers with hands-on interaction with its lineup of devices and services — from Pixel phones and Nest products to Fitbit wearables and Pixelbooks. Customers also will be able to shop online at GoogleStore.com and pick up their orders in-store. “As A Peek Inside the Interactive, Tech-Fueled Space.

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Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. The sessions and workshops will be chock-full of information and insights, but they won’t be the only opportunity for learning.

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Optimizely

JUNE 21, 2018

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. All your customers care about is having a fantastic buying experience. This customer experience, though, needs to be right for your brand.

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Retail TouchPoints

SEPTEMBER 20, 2024

Enhance Ad Placement and Personalization with Data and AI To stand out among the competition, retailers must showcase how they can leverage a wealth of first-party customer data to provide detailed information about customer segments that are interested in CPGs’ products and their specific preferences.

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Forrester eCommerce

MAY 30, 2022

On Wednesday May 18th, 2022, my colleagues Dan Bieler, Rikki Schmidle, Ash Mukherjee and I hosted a client workshop to listen, collaborate and share insight on sourcing and retaining the best tech talent. A diverse group of technology and talent leaders came together with the same common challenge […].

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Retail TouchPoints

OCTOBER 24, 2023

What better place than a defunct mall to explore the future of retail and customer engagement? It’s a lot more difficult now to just take a product, put it on the shelf, let it sit there and hope the customer picks it up and purchases it — a lot more of a brand needs to be built out of the store in addition to in the store. [In

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Retail TouchPoints

DECEMBER 28, 2022

Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Based on these factors, warehouse technologies can be divided into three levels of automation: System Automation; Mechanized Automation; and. Automation Increases Warehouse Productivity and Accuracy.

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Retail TouchPoints

APRIL 21, 2022

When your job is ultimately about pleasing the public with the products you offer, you’d better have a solid grasp of what’s important to customers today — and most of all how their expectations may change in the future. Taking a Hyper-Local Approach to Customer Experience. Community Commerce and the Explosion of Shoppable Content.

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Retail TouchPoints

JUNE 13, 2024

There will be a range of consumer experiences that create a sense of community, including interactive workshops, exclusive product launches and demos, expert advice from top running coaches, and organized run clubs from local running groups and HOKA brand ambassadors and athletes, such as social media influencer Kate Glavan,” Lord shared.

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BigCommerce

DECEMBER 20, 2017

And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Community Building, Customer Engagement & CRM. Technology. Customer Lifetime Value & Referral Programs. Localization, Personalization and Customer Experience. What is customer experience?

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BigCommerce

JULY 6, 2018

With a focus primarily on the United States market, eTail West attracts some of the brightest minds in the industry, ranging from big-box retailers to innovative startups, who deliver insightful information about marketing, customer engagement, technology, and how they all fit into the ecommerce landscape. eTail Canada. Toronto, ON.

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Kissmetrics

SEPTEMBER 3, 2021

The entire event takes place online, allowing attendees to get to know employers better, network with other job seekers, and attend workshops and guest speeches, all from the comfort of their own homes. Start by making sure you have the right technology (cameras, microphones, etc). As CareerEco says, virtual events are here to stay.

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GetElastic

OCTOBER 4, 2018

The session and workshop packed event left no room to question “should I” or “shouldn’t I” It was all about the “how” Needless to say, Andy Hoar put on quite a show. Key Takeaways: B2B buyers demand remarkable customer experience. It’s big, it’s urgent, and its got to get done.

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Retail TouchPoints

NOVEMBER 3, 2022

Furthermore, the COVID-19 pandemic accelerated a trend toward store-to-customer deliveries using company-owned vehicles. The program typically addresses assessing fleet risk, establishing written safety policies and procedures, developing training modules and workshops, and monitoring. Onboard telematics are another deterrent.

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Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. How to Attract, Convert and Retain Your Customers. She serves thousands of partners globally and millions of customers.

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BigCommerce

JULY 11, 2017

Joel Gross, CEO of Coalition Technologies , an ecommerce design + marketing agency that has worked to increase the organic visibility of multi-million dollar brands including Spinning.com and Pink Lily, walks you through how to build the B2B SEO strategy your company deserves, without the confusion. Your Quick Takeaway. What are you selling?

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FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

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Kissmetrics

AUGUST 13, 2020

Cubicle Ninjas uses a strategic combination of design and technology to develop innovative, inspiring, and one-of-a-kind branding design paired with the mobile apps and websites brands need to stand out in our online world. But starting your email list and growing it into a database of raving fans and customers isn’t easy.

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Marketing Social Media SEO Workshop 361

RETAIL MANAGEMENT SOFTWARE

JANUARY 7, 2022

Retail Businesses and brands will have to work hard to meet ever-evolving customer experience requirements in order to succeed and stay relevant. Did you know that returning customers spend 67 percent more than first-time customers? You must create an inviting and remarkable omnichannel experience to inspire customers to return.

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365 Retail

NOVEMBER 14, 2022

The subscription will be an annual service available to customers for just £39.50 each year and in return, you will receive £30 worth of workshops, 10% off every time they shop in-store and online*, upgraded to FREE unlimited next day delivery on orders over £25 (saving £5.95 every time) and free design files every month.

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RTP blog

APRIL 29, 2019

In other words, even though we can buy almost anything we want with just a few taps on our smartphones, more often than not, most customers still enjoy shopping in person. By leveraging mobile technology, employees can communicate in an instant through notifications and alerts, ensuring workflows move smoothly. Department of Commerce.

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Retail Mobile eCommerce Workshop 150

A Better Lemonade Stand

AUGUST 20, 2024

Over the last few months, we’ve had many subscribers ask questions about customs and importing product from overseas. Instead of us answering your questions, however, we went straight to the source and interviewed Pacific Customs Brokers. Table of Contents What exactly does a customs broker do? It’s up to the importer.

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RetailMinded

MARCH 11, 2025

Additionally, digital tools such as custom pharmacy apps with refill reminders, secure messaging, and medication tracking improve engagement and adherence. Some pharmacies now integrate wearable technology, allowing patients to monitor medication effects alongside vital signs.

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RTP blog

AUGUST 2, 2018

The futurists, analysts, brand and CPG executives who spoke at the ai.now workshop sponsored by Fractal Analytics , held July 18 in New York City, shared an over-arching warning: If your workload is data-driven and/or highly repetitive, a combination of AI and robotics could make your job obsolete. Nor will journalism, for that matter.)

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RTP blog

JULY 18, 2017

Sales people/peers/alike – it was just a respectful, collaborative environment…”- Charlie Cole, CDO, TUMI “The Retail Innovation Conference was a really great way to learn about which technologies retailers are investing in to improve their customer experience.

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365 Retail

OCTOBER 20, 2023

Over the past two decades, ISE has served as a catalyst for groundbreaking technological advances, fostered meaningful connections and dialogue and propelled the systems integration industry to new heights. But the smart retailers are the ones that have responded by embracing technology.

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RTP blog

APRIL 11, 2018

The event’s keynote speeches, breakout sessions and hands-on workshops will give attendees insights, best practices and ideas that they can apply to their own retail business. Now, of course, it’s retailers’ technology that strives to be consumer-grade. The RTP team reveals which sessions and speakers they are anticipating the most.

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Retail TouchPoints

FEBRUARY 24, 2021

Agile Formats Connect to Customers. It’s very hard for individual customers to emotionally connect to store experiences that try to serve the needs of every potential customer. Consider different “stores” (physical touch points) for different locations and customer needs. Bring Your Own Device (BYOD).

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365 Retail

FEBRUARY 3, 2024

ISE 2024 served as a testament to the industry’s commitment to innovation, with exhibitors presenting state-of-the-art solutions across advanced display technologies, immersive audio systems, smart automation, and collaborative communication tools. Busy morning at Integrated Systems Europe! Already clocked in 5 miles and counting.

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365 Retail

AUGUST 15, 2024

There’s no denying it, consumer behaviours, shopping habits, and the expectations we have of retail destinations are being revolutionised by technology. Rita-Rose Gagné, CEO , Hammerson Technology has also changed the way in which owners and operators of destinations as well as brands understand their audience.

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Groove

DECEMBER 7, 2023

If you’re a retailer, technology partner, or systems implementer looking for a place to showcase your products and network, then mark your calendars! Some other noteworthy Keynote panel discussions include shaping the ideal digital customer experience, the state of D2C in 2024, and melding brand and performance marketing.

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