Retail TouchPoints

JANUARY 15, 2025

Resilience is achieved by having multiple communication networks, dual acquirer processors, active-active data centers, smart transaction routing, payment orchestration and accepting alternative payment methods. This can be achieved through dual data centers operating in an active-active architecture with auto redundancy built in.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Forrester eCommerce

NOVEMBER 21, 2018

(CLICK FOR HIGH RES) The channel technology stack is a group of technologies that brands leverage to manage and improve their indirect sales process and partner programs. The channel […].

Channel 419

Channel Multi-channel Technology Management 419

Retail TouchPoints

JULY 19, 2021

Mastering data is critical for retailers, particularly those serving specialty areas. Recent data published by Deluxe provides examples of expenditures beyond the obvious that demonstrate why this group is a marketer’s dream. In a market like this, however, the movement toward data is often accompanied by an unhealthy euphoria.

Marketing 264

Marketing Retail Multi-channel Events 264

BigCommerce

JANUARY 23, 2018

The biggest 2 of which are issuing the RFP and transferring the data. I’ll give you an RFP template you can print out and use right now –– and introduce you to the free services teams that will migrate your data for you. Finally, I’ll debunk the most common data migration myths out there. Seriously. DO NOT BUY BEFORE YOU TRY.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

BigCommerce

SEPTEMBER 28, 2017

Earlier this year, Michael Mandel from Progressive Policy published a piece about the growth of ecommerce sector jobs based on the latest data from the Bureau of Labor Statistics. How to combine big data + human charm to get the best of both worlds (and beat your competition). What is Multi-Channel Ecommerce Customer Service?

Channel 402

Channel Live Chat Multi-channel Customer 402

Optimizely

JUNE 18, 2020

A major part of staying competitive (and candidly, simply keeping up with the times) is effectively leveraging customer data. In today’s world there’s no shortage of data brands have access to from marketing data to merchandising data and more. Coola Suncare Utilizes Loyalty Data to Drive Tailored Marketing Campaigns.

Beauty and Health 273

Beauty and Health Multi-channel Recommendation Customer Data 273

Optimizely

MARCH 29, 2018

As a believer in data-driven marketing, you immediately look at the metrics. You collected important activity-based metrics, but you weren’t being a true data-driven marketer and tying it back to the most crucial metric of all: revenue. Are you really a data-driven B2C marketer? A 20% open rate, way to go!

B2C 247

B2C Marketing Multi-channel Customer Data 247

BigCommerce

JUNE 1, 2017

Managing your inventory properly across all of your sales channels helps to lower your product cost and increase shipping speed – ultimately earning you increased customer loyalty and love. Use Data to Make a Difference. We looked at sales by channel, per period, turn, costs, profit per product, and average product lifespan.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

Retail TouchPoints

DECEMBER 27, 2024

Our data at Rival Technologies revealed that Gen Z shops just two to three times per month. But more so than return policy, were finding out that the key to connecting with this generation is in a seamless multi-platform shopping experience. Make Convenience Your First Priority Above all else, Gen Z values convenience when shopping.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

Retail TouchPoints

MARCH 24, 2023

The list, which changes nearly every day, now includes everyone from platforms like Shopify ; multi-category merchants like Macy’s , BJ’s Wholesale Club and Lord & Taylor ; category specialists like Best Buy and HelloFresh ; and even commerce intermediaries like Instacart and Uber. Is it data? Is it their audience?

Retail 295

Retail Multi-channel Merchant Services Shopify 295

Retail TouchPoints

JUNE 26, 2024

They even get to see real-time and historical data, including associate performance, most popular items and other relevant information. When you’re spinning up your CapEx, I think it’s very important to not only integrate the voice of the customer but also data.” I’m very passionate about activating a test-and-learn culture.

Technology 278

Technology Multi-channel Customer Customer Experience 278

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Kissmetrics

JULY 27, 2021

Create Multi-Channel Ad Campaigns. To increase your chances of conversion and making a sale, you must optimize by creating multi-channel campaigns. Multi-channel ad campaigns incorporate different distribution and promotional channels into a single, unified customer acquisition strategy.

Multi-channel 309

Multi-channel Channel Reference Management 309

Retail TouchPoints

APRIL 21, 2021

The Shopify Pinterest Channel is now home to more than 1.7 The Channel grants retailers that advertise on Pinterest through Shopify access to Dynamic Retargeting, which enables them to re-engage with Pinners who have already expressed interest in their products on Pinterest. million merchants.

Shopify 321

Shopify Multi-channel Small Business Retail Marketing 321

Retail TouchPoints

SEPTEMBER 6, 2023

Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in talent, technology and infrastructure.

Multi-channel 264

Multi-channel Supplies Customer Experience Technology 264

365 Retail

JANUARY 9, 2025

Heres how Shopify Email supports ecommerce growth in 2025: Shopify Email scales seamlessly with businesses, offering a unified view of ecommerce and email marketing data. Shopify Email provides a straightforward, integrated experience tailored to Shopify merchants, while Klaviyo is a robust platform designed for data-driven marketers.

Shopify 98

Shopify eCommerce Multi-channel Social Media 98

Retail TouchPoints

OCTOBER 27, 2021

With the customer journey growing more complex every day, due in large part to the proliferation of screens and cross-channel marketing, retail brands now require robust attribution models to understand how different channels contribute to desired outcomes. Attribution is as much of a data challenge as it is a marketing challenge.

Multi-channel 306

Multi-channel Games Retail Social Media 306

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. And I think we’re going to keep seeing that bear out as marketplaces rise.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Retail TouchPoints

JULY 22, 2024

Macy’s has always aimed to design shopping experiences that align with consumer wants and needs, but it recently decided to level up its personalization efforts, especially as consumers ventured across different channels. Also, it’s more relevant by using the data that they choose to share with us.”

Multi-channel 274

Multi-channel Customer Omnichannel Channel 274

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Kissmetrics

OCTOBER 16, 2020

Your marketing channels. Different marketing automation software supports various marketing channels. Smaller businesses with simple campaigns may not utilize a wide range of channels and can get away using a more affordable tool. Furthermore, some software includes varying channels in different pricing tiers.

Marketing 363

Marketing Multi-channel Live Chat Social Media 363

Retail TouchPoints

OCTOBER 10, 2022

With social marketing in decline , and with the economic uncertainty driving the need to reduce “awareness” marketing in favor of performance channels, the need for retailers to find new measurable, scalable marketing channels is more urgent than ever. The “last click” is a final stop in a very long multi-touch journey.

Multi-channel 298

Multi-channel Marketing Retail Channel 298

Retail TouchPoints

FEBRUARY 4, 2021

Multi-channel marketing technology company Bluecore has released Bluecore Advertise, the first of the solution provider’s product lines to operate outside of retailers’ owned and ecommerce shopping channels. Bluecore Advertise builds on the personalization capabilities of the solution provider’s earlier offerings.

Channel 165

Channel Multi-channel Recommendation Operations 165

BigCommerce

JULY 13, 2017

That’s not measly amount of cash –– not even for multi-million dollar online stores. In fact, eBay has quite a few things going for it in comparison to other channels you might consider. Don’t wait until right before the holiday season to test out the eBay channel. It’s much easier to get set up on. In fact, it takes minutes.

BigCommerce 415

BigCommerce Multi-channel Channel Gifts 415

Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022. Miles, who also will report directly to Linnartz, joined Under Armour in 2021.

Multi-channel 279

Multi-channel Customer Supplies Apparel 279

Retail TouchPoints

MARCH 13, 2024

Brands Benefit from Cross-Channel Collaboration These collaborations could generate major profits for all parties involved. As more retailers decide to create similar relationships, they will base those decisions on corroborating consumer spending data. However, not all customers behave the same.

Multi-channel 264

Multi-channel Payment Services Consumer Channel 264

Kissmetrics

DECEMBER 6, 2020

What if I told you there was a single marketing channel through which companies are finding a 3,800% ROI? This magic marketing channel is called email. This is especially true of your existing CRM and any other customer data sources. Some will integrate with tools like Google Analytics to get actionable data.

Marketing 362

Marketing Multi-channel B2B Management 362

Retail TouchPoints

MARCH 27, 2025

Your own digital sidekick that initiates returns , arranges replacements and keeps you updated through your favorite communication channel. These virtual shopping agents can analyze customer data in real time to provide personalized recommendations, track orders, process returns and handle more complicated transactions. No problem.

Payment Services 147

Payment Services Multi-channel Customer Experience Shipping Costs 147

Retail TouchPoints

FEBRUARY 9, 2023

The company plans to get there by: Completely reimagining the path to purchase for all its varied consumer sets; Broadening marketing efforts to increase consumer awareness of what Batteries Plus does; and Doubling down on the advantage of its store footprint by finding new ways leverage its “secret sauce” — data.

Customer Data 237

Customer Data Customer Omnichannel Electronics 237

Retail TouchPoints

DECEMBER 17, 2021

Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. On the other hand, an omnichannel approach weaves together communication touch points across all channels to create a more cohesive journey. The benefits of going omnichannel? Aberdeen Group ).

Omnichannel 328

Omnichannel Multichannel Multi-channel Customer Retention 328

Retail TouchPoints

JULY 31, 2023

Ecommerce brands that have been resisting Google’s gentle nudges toward data-driven attribution can no longer drag their feet. The tech titan has eliminated all but two attribution models: last-click and data-driven. If you rely exclusively on Google or Amazon for marketing measurement, they decide how you view your data — not you.

Multi-channel 242

Multi-channel eCommerce Channel Marketing 242

BigCommerce

FEBRUARY 7, 2018

Describe how Import/Export of data can be scheduled. Describe how data access and change is audited. Will your employees, contractors or support personnel have access to Client, customer, order or shopping data? Describe any additional data protection, audit or financial control features of the software.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

FEBRUARY 1, 2024

Multi-Touch Attribution (MTA) will Lose its Relevancy In a cookieless landscape, you will need to move beyond the traditional cookie-dependent MTA testing methodology to different alternatives, because our understanding of audiences and what they’re doing has continued to decline due to blind spots without cookie tracking.

Multi-channel 298

Multi-channel Channel Workshop Marketing 298

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. However, while Shopify is a versatile and widely used solution, the platform does have a few drawbacks.

BigCommerce 277

BigCommerce Magento Multi-channel Shopify 277

Retail TouchPoints

NOVEMBER 12, 2020

The tool seeks to help retailers capture much more customer data, and at a faster rate compared to surveys and mystery shoppers. Rillavoice can dive into specific areas such as: Marketing: Which channels are driving foot traffic into stores? Social media or word of mouth? Price, fit or competition? including CCPA.

Multi-channel 246

Multi-channel Customer Social Media Retail 246

BigCommerce

DECEMBER 13, 2017

.” Alex thinks about Amazon as simply another sales channel for his business. But a 50% decrease in margins for a highly trafficked and high sales channel doesn’t cause a bit of concern for Alex and his team. That’s how to optimize sales channels. Selling direct and via third party channels has helped us broaden our reach.

Multi-channel 267

Multi-channel Channel Retail Download 267

Retail TouchPoints

APRIL 26, 2023

The retailer only had a limited number of fields for searchability, which often left shoppers unable to get results for specific, multi-part queries such as “bed without box spring” or “lamp with three bulbs.” Additionally, Home24 lacked the ability to filter search results by key attributes such as size, style, material, color or price.

Multi-channel 269

Multi-channel Accessories Channel Mobile 269