Retail TouchPoints

OCTOBER 27, 2024

The brand relies heavily on consumer data, including insights from its 3 million -member loyalty program, to guide its actions. But data strategy is only one of the beauty brand’s many “superpowers,” according to Ekta Chopra, E.l.f.’s

Social Media 321

Social Media Magazine Consumer Payment Services 321

Retail TouchPoints

DECEMBER 30, 2022

However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure. In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions.

Merchant Services 330

Merchant Services Payment Services Payments Consumer 330

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. Bala: It’s all starting with data cleansing. RTP: What about the many areas supporting the customer experience?

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POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

JULY 10, 2024

At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process. Data-Enabled Design Fundamentals As the conventional wisdom suggests, the only consistent factor is change.

Retail 261

Retail Social Media Point of Sale Information 261

Retail TouchPoints

JANUARY 15, 2025

Resilience is achieved by having multiple communication networks, dual acquirer processors, active-active data centers, smart transaction routing, payment orchestration and accepting alternative payment methods. This can be achieved through dual data centers operating in an active-active architecture with auto redundancy built in.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

AUGUST 31, 2022

Unsurprisingly, then, location data is widely recognized as a valuable tool for unlocking growth. Among the businesses that most often use location data are consumer packaged goods brands. Use Location Data to Better Understand your Audience. From the point-of-sale to stock information, the retail industry is brimming with data.

Small Business Retail 290

Small Business Retail Information Point of Sale Consumer 290

Retail TouchPoints

OCTOBER 30, 2024

Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times. Research shows that more than 90% of cyberattacks and 70% of data breaches begin at the endpoint. Self-service kiosks allow shoppers to take charge.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

FEBRUARY 2, 2023

Retail companies have invested billions in data analytics and infrastructure, seeking competitive advantage through deeper, more granular visibility into consumer behavior, business operations, supply chains and more. They’ve also embraced tools that enable them to understand and help predict customer behavior through real-time data analysis.

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Retail Management Operations Information 278

Retail TouchPoints

DECEMBER 5, 2024

Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? Well, let’s start with customer data. Associate POS adoption depends on getting the user experience right.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

FEBRUARY 28, 2025

For example, in retail, when a customer orders something online through an app, it uses an API to enable it to retrieve inventory data to indicate whether or not a product is available. APIs focus on accuracy (through ensuring all data sent and received is correct); performance (ensuring all requests are processed quickly); and reliability.

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Retail Customer Experience Operations Point of Sale 191

Retail TouchPoints

FEBRUARY 17, 2021

In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy. With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers.

Customer Data 292

Customer Data Marketing Customer POS 292

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). If you’re a traditional retail brand looking to get more data savvy, this can be a huge challenge. What is in-store data?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

DECEMBER 26, 2024

AI and ML can help grocers comb through aggregate transaction data to create niche shopper segments all while maintaining individual consumer privacy. With the help of advanced technology, grocery retailers can deliver personalized offers to shoppers through their loyalty app.

Technology 251

Technology Customer Experience Games POS 251

Optimizely

APRIL 16, 2019

KPI dashboards are flashing in the office; flash reports are flush with beautiful data viz; and you’ve even got a job req open for your very own data scientist (I bet it has been open for a while, too). You’ve successfully progressed to become a data-driven marketer. Data Science, Trained on Your Brand.

Marketing 225

Marketing Demo Point of Sale Events 225

Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers. It’s also about identifying prime retail “real estate.”

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POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

APRIL 25, 2025

Point-of-sale systems, inventory management and back office operations all rely on high-speed, stable connectivity, and multi-access broadband can be the answer here. However, one of the greatest challenges retailers face is convincing IT leadership to grant third-party providers access to their data centers and infrastructure.

Payment Services 147

Payment Services Payments Retail Supplies 147

Retail TouchPoints

NOVEMBER 12, 2024

Reshaping Holiday Shopping Behaviors QR codes adorn product tags, shelf displays and even staff badges, transforming every surface into an interactive touch point.

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Gifts Magazine Information Social Media 275

Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

POS 278

POS Mobile Point of Sale Technology 278

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

OCTOBER 31, 2024

They give your customers peace of mind when it comes to saving money and earning rewards at the point of sale. With notifications, retailers can let customers know when they’ve reached the next level and offer special rewards such as double loyalty points days.

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Mobile Channel Marketing Consumer 297

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. To do that will take a years-long effort, already underway, to break down data silos and transform the company’s global operations. “As

Jewelry 283

Jewelry Omnichannel Operations Technology 283

Retail TouchPoints

SEPTEMBER 4, 2024

Achieving this is easier said than done: without data-centricity, enabling technologies and a digital-first company culture, creating a cohesive omnichannel experience is difficult (if not impossible). The Importance of Data-Centricity We’re all familiar with the critical role data plays in the success of every modern business.

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Omnichannel Retail Point of Sale Technology 298

Retail TouchPoints

FEBRUARY 28, 2025

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store.

Point of Sale 179

Point of Sale Recommendation Technology Information 179

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Retail TouchPoints

SEPTEMBER 5, 2024

While LLMs are ideal for text-based use cases like customer support, personalization and content generation, LGMs are best for analyzing structured data so enterprises can forecast broader trends across their organization. Predicting the impact of merchandising efforts on a granular level involves the modelling of tabular time-series data.

Retail 312

Retail Reference Social Media Technology 312

Retail TouchPoints

JUNE 29, 2021

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system.

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Omnichannel POS Fulfillment Operations 213

Retail TouchPoints

MARCH 7, 2025

Retailers efforts to enhance the customer journey involves trying to remove friction points that deter the customer from completing a transaction, as well as enabling more data and touch points that can enhance the additional purchase of a product or service throughout that journey, he explained.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

NOVEMBER 23, 2023

But the retail technology (and wine) enthusiast in me shudders at the idea of cases of wine being laid to waste, especially when data-driven technologies could easily be deployed to help Bordeaux bounce back from its Merlot-est ever sales record.

Technology 271

Technology Omnichannel Retail Point of Sale 271

BigCommerce

APRIL 6, 2018

Card data stolen from 5 million Saks and Lord & Taylor’s customers in 2018. Originally created by Visa, MasterCard, Discover, and American Express in 2004, the PCI DSS has evolved over the years to ensure that online sellers have the systems and processes in place to prevent a data breach. The most recent version is PCI DSS 3.2.

Merchant Services 419

Merchant Services Payment Services Payments Document 419

Retail TouchPoints

SEPTEMBER 11, 2023

Edge computing means data is processed closer to where it’s produced. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud. To help, retailers are transitioning to edge computing.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. However, the proliferation of mobile devices like cellphones, tablets and laptops also comes with device security and data protection concerns for retailers. How secure are these mobile devices?

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POS Payment Services Retail Mobile 278

Retail TouchPoints

JUNE 29, 2022

The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. Seeking to improve merchandise availability and supply chain visibility, Hugo Boss will deploy the Nedap iD Cloud platform chainwide.

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Point of Sale Apparel Clothing Fashion 260

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.

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eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

JUNE 10, 2024

Are those tactics fueled by first-party data collection models or are they reliant on third-party cookies? Can you seamlessly switch to first-party data if you’re primarily using third-party data? If your business doesn’t have a lot of first-party data right now, that’s okay.

Marketing 299

Marketing Customer Social Media POS 299

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

APRIL 18, 2024

Brands and retailers can now implement national omnichannel promotional campaigns quickly and cohesively across the ARG network, as well as collect sales data to create more effective and targeted promotions in the future. billion in retail sales. We are leveraging our consumers and our collective $16.5

Retail 264

Retail Social Media Point of Sale Omnichannel 264

BigCommerce

DECEMBER 19, 2017

EMV chips create data unique to each transaction, which make card validation possible for each transaction. mobile device) near the merchant point-of-sale terminal to complete a transaction, as opposed to inserting or swiping a card. upgrade their point-of-sale terminals. Let’s start from the beginning here.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337