Groove

OCTOBER 11, 2024

Personalization is key as well, and you can leverage customer data to give your messages a personal touch. This can be as simple as addressing recipients by name or as advanced as sending recommendations based on prior purchases. By leveraging data-driven insights, you can adjust future campaigns for better results.

Management 370

Management eCommerce Marketing Recommendation 370

Retail TouchPoints

SEPTEMBER 11, 2024

Customers input basic data about the sizes they typically buy of certain brands, and True Fit offers a recommendation based on these inputs. ” Similar solutions like 3DLOOK use data and analytics to make size selection easier for time-strapped customers. There’s an opportunity for that to happen within fit technology.

Recommendation 306

Recommendation Apparel Technology Consumer 306

Retail TouchPoints

DECEMBER 12, 2024

The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates efficiency, including restocking shelves, placing orders and improving compliance. Not only are they helping to provide real-time inventory data, but they now have more time to help with customers.

Recommendation 269

Recommendation Improvements Operations Management 269

Retail TouchPoints

MARCH 3, 2025

That is why Cozy Earth has adopted more direct touch points with founder Tyler Howells and more data-driven marketing: to help consumers feel personally connected to the person behind the brand, according to Davis. However, doing so via more competitive and space-constrained touch points, like email or SMS, is a bit more challenging.

Customer 260

Customer Marketing Channel Customer Retention 260

Retail TouchPoints

OCTOBER 17, 2024

But by introducing generative AI to the equation, which factors in past customer data and purchase history, the technology would understand what the customer is specifically looking for, such as an all-natural sunscreen that is free from synthetic chemicals and additives. The user can filter by price, shade, brand, style, etc.

Retail 308

Retail Customer Data Social Media Technology 308

Retail TouchPoints

OCTOBER 12, 2023

Sales during Amazon ’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat compared to last year when the sale debuted, according to data from Salesforce. AI-Enabled Product Recommendations Boost Health and Beauty Categories AI played a significant role in U.S.

Recommendation 294

Recommendation Events Beauty and Health Apparel 294

Retail TouchPoints

MARCH 26, 2025

Businesses striving to meet these expectations are turning to AI-powered knowledge graphs a cutting-edge tool that connects disparate data points to create a holistic understanding of customers. In todays data-driven world, businesses often struggle to make sense of fragmented customer information stored across multiple systems.

Customer 147

Customer Recommendation Customer Experience Travel 147

Retail TouchPoints

OCTOBER 18, 2024

Typically how this works is AI that analyzes massive amounts of data and signals an alarm if any unusual patterns are found, often indicating fraud. Putting Control in Consumers’ Hands with Digital IDs Speaking of crave, consumers also desire greater control over their data.

Consumer 305

Consumer Technology Payment Services Information 305

Retail TouchPoints

JULY 18, 2024

GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product discovery and provide better recommendations. Pairfect Match AI also takes into account factors such as face shape and style preferences in making personalized recommendations.

Recommendation 279

Recommendation Technology Customer Retail 279

Groove

DECEMBER 12, 2024

We generally recommend staying under 60 to 65 characters. We still recommend having a unique meta description for your item, even if you have detailed product descriptions. There are BigCommerce review apps that will automatically generate structured data for your product pages. It ought to include the store name as well.

BigCommerce 282

BigCommerce SEO Mobile Improvements 282

Retail TouchPoints

MAY 4, 2023

Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations by powering relevant and personalized product recommendations in real time that drive shopper satisfaction and conversions.

Retail 290

Retail Recommendation Mobile Consumer 290

Retail TouchPoints

NOVEMBER 7, 2024

Storefront Pro offers end-to-end control, from discovery through weekly ad integration and personalized recommendations to seamless checkout with loyalty programs and even fulfillment and customer care,” said Alice Luong, Director, Ecommerce and Retail Media at Instacart in a statement. locations in August 2024.

Fulfillment 278

Fulfillment eCommerce Electronics Recommendation 278

Retail TouchPoints

DECEMBER 17, 2024

Integrating Search Functionality and Inventory Visibility Survey data reveals that two-thirds of consumers say they will leave an ecommerce site and choose another retailer if the item they intended to purchase is out of stock. These capabilities prevent the inconvenience of scrolling through irrelevant or unavailable listings.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

NOVEMBER 28, 2024

Omnichannel payment solutions allow customers to move effortlessly between mobile apps, websites and physical stores without duplicating data entry of accounts or personal information. By leveraging data analytics, AI and machine learning, retailers can tailor offerings based on consumer behavior and preferences.

Payment Services 298

Payment Services Payments Merchant Services Omnichannel 298

Retail TouchPoints

DECEMBER 18, 2023

Data Quality is Critical Successfully selling products online requires that companies produce, consume and make sense of a massive amount of data. It can process data to identify matches, recognize patterns and take action 50 times faster than humans. Without reliable data, AI outcomes can be skewed or ineffective.

eCommerce 264

eCommerce Recommendation Jewelry Document 264

Retail TouchPoints

SEPTEMBER 11, 2024

Analyzing customer data to predict future purchases can be hard. And it doesn’t help that most companies focus far too often on preference data to anticipate what customers will want next. And I’m not especially impressed by what most companies call preference data. That’s preferences analytics. They can study modes.

Customer 272

Customer Shopping Carts Social Media Recommendation 272

Retail TouchPoints

AUGUST 8, 2024

When you see the data privacy pop-up at a new site you’re visiting, do you: 1. Read every single word and carefully consider whether these statements reflect your personal standards around privacy and data use?* *You Increasing consumer education on data privacy and simplifying privacy settings are crucial.

Retail 290

Retail Payment Services Consumer Information 290

Retail TouchPoints

JUNE 5, 2024

To optimize brand and product discovery across all channels, brands have to optimize their product data. However, many merchants struggle to create, manage and update this data effectively, while integrating it with relevant customer insights.

Customer Loyalty 261

Customer Loyalty Channel eCommerce Recommendation 261

Retail TouchPoints

NOVEMBER 26, 2024

Done right, it’s the beginning or continuation of a relationship…one that will not only result in more purchases over time but also recommendations, reviews and further support. For example, in today’s digital world, data is vital for customer relationships to flourish. After all, this is more than just a transaction.

Consumer 290

Consumer Channel Social Media Mobile 290

Retail TouchPoints

FEBRUARY 15, 2023

Accenture’s AI.Retail platform — which helps retailers better utilize data and artificial intelligence to optimize common operations such as customer acquisition, pricing and promotions, assortment and supply chain — can now be deployed on Google Cloud.

Supplies 290

Supplies Merchant Services Retail Customer Data 290

Retail TouchPoints

MARCH 10, 2025

I drew on some of my experiences as a retailer, focusing on loyalty and using customer data, Hawkins said in an interview with Retail TouchPoints. Tip 3: Unify your data and systems to create a cohesive and comprehensive innovation path Silos are a common challenge in retail.

Retail 200

Retail Technology Customer Loyalty Books 200

Groove

NOVEMBER 17, 2024

If you’re still comparing SaaS vs. on-premises solutions, we highly recommend checking out our BigCommerce vs. Magento guide. BigCommerce might not be the right choice if your company requires access to stored credit card data or a heavily customized checkout process. Who Is Not a Good Fit for BigCommerce?

BigCommerce 341

BigCommerce Merchant Services Payment Services SEO 341

ROI Revolution

FEBRUARY 3, 2025

What is Conversions with Cart Data? Conversions with Cart Data (CWCD) is a Google Ads tagging feature that sends data to Ads regarding which products are purchased after a consumer clicks on a shopping ad. This provides an abundance of customer journey and consumer behavior data. However, the benefits do not stop there.

Consumer 128

Consumer Information Supplies Recommendation 128

Retail TouchPoints

JUNE 18, 2024

As the regulatory landscape and practical applications of third-party data continue to shift, brands must adjust their investment and priorities to tactics that allow them to collect their own customer data. Collecting Your Own Data Brands are likely already collecting their own data in some way from their websites or apps.

Retail 263

Retail Games Information Technology 263

Retail TouchPoints

JANUARY 1, 2025

And while CX matters foremost, to enable the ever-growing focus on post-purchase, including AI-based experiences, superior architecture and data management is almost as critical as the functions themselves! A modern OMS provides real-time and accurate updates to customers regarding their orders.

Management 320

Management Shipping Costs Reference Retail 320

Retail TouchPoints

OCTOBER 24, 2024

To identify the right post-purchase offers for each customer, Rokt analyzes a range of data, including the customer’s purchase history with Macy’s as well as their purchase history with other companies in the Rokt network (which range from Uber and Ticketmaster to a whole host of other retailers).

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

MAY 7, 2024

Alongside tracking search performance data, analyzing how shoppers use search can deliver deep customer insight for merchants. Yet retailers aren’t making the most of this treasure trove of data — often due to a lack of resources and a reliance on complex, handbuilt integrations between different tools in their ecommerce stack.

eCommerce 264

eCommerce Improvements Information Channel 264

Groove

DECEMBER 7, 2024

Increase Website Traffic In addition to having well-optimized eCommerce SEO strategies , we recommend that companies take advantage of content like blogs, downloadable eBooks, case studies, infographics, and white papers to drive website traffic. They will usually respond well to targeted display ads.

eCommerce 328

eCommerce Marketing Social Media White Paper 328

Retail TouchPoints

DECEMBER 16, 2024

How Puma is Working with Financiers, Suppliers to Create Real Change But how do you orchestrate action in your supply chain when you have no direct control over behavior, data sharing practices or operations? Establishing clear communication protocols, cross-departmental KPIs and accountability measures is essential.

Supplies 277

Supplies Fashion Management Operations 277

Retail TouchPoints

JULY 9, 2024

JCPenney CIO Sharmeelee Bala revealed the critical role that the retailer’s valuable customer data will continue to play in its turnaround, which is only appropriate since “the lens we have maniacally focused on is the customer and the customer experience,” she said in an interview with Retail TouchPoints.

POS 279

POS Department Stores Payment Services Point of Sale 279

Forrester eCommerce

AUGUST 1, 2024

It’s always an exciting time when we gather survey data and insights from our client conversations to produce a set of collective recommendations that B2B marketing executives should consider for the year ahead. Today, Forrester released our 2025 Budget Planning Guides.

B2B 443

B2B Marketing Recommendation Channel 443

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. Craft tailored quizzes for meaningful insights.

Social Media 278

Social Media Consumer Information Marketing 278

Retail TouchPoints

JANUARY 17, 2025

Using advanced technologies like AI-driven support and data analytics, retailers can create a more seamless, customer-friendly experience that leads to greater trust and long-term loyalty. And in many cases, customers purchase the wrong product due to unclear descriptions, poor recommendations or limited guidance.

Customer 162

Customer Customer Experience Recommendation Technology 162

Retail TouchPoints

NOVEMBER 14, 2023

It came down to coding: Because generative AI is built using pre-existing data and rules, it can only produce results that are similar to, or derivative of, things that have been done or said before. Let’s talk about your data. Strong data is vital. The reason for these shortcomings was fairly simple.

Retail 275

Retail Customer Loyalty Technology Consumer 275

Retail TouchPoints

JULY 23, 2024

That’s why you’ve got to leverage predictive data, using machine learning in real time, to better anticipate delivery windows. We’re turning all of that experience and data into digital solutions that address every stage of the customer journey. People want — and expect — to know exactly when their packages are going to be delivered.

Merchant Services 289

Merchant Services Shipping Costs Supplies Fulfillment 289

Retail TouchPoints

JANUARY 13, 2025

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers.

Retail 298

Retail BigCommerce B2C Channel 298