Retail TouchPoints

SEPTEMBER 29, 2021

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass and intricately painted iron that proudly proclaimed the store’s position at the center of French commerce, both geographically and ideologically.

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BigCommerce

JULY 24, 2020

Picture the inside of a plush department store. Above you, sparkling full-gamut LED lights illuminating the scene. To your left,…

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Department Stores eCommerce eCommerce Marketing Marketing 404

Retail TouchPoints

JULY 5, 2024

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 Current Saks.com CEO Marc Metrick will become Saks Global’s new CEO.

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RetailWire

SEPTEMBER 6, 2024

Von Maur Department Store has been named America’s Best Department Store for the third year in a row by Newsweek.

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Forrester eCommerce

SEPTEMBER 6, 2019

The strangest retail news of the summer has been Le Tote’s “purchase” of the storied (but tired) department store Lord + Taylor. The acquisition bucks the trend of offline brands buying digitally native companies (think PetSmart buying Chewy), but there are a number of other puzzling elements about this deal.

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Retail TouchPoints

MAY 4, 2021

Family-owned department store chain Boscov’s is upgrading its ecommerce ecosystem through an expanded partnership with unified commerce platform Kibo. Currently marking its 107th anniversary, Boscov’s operates 48 department stores in the Northeast and Mid-Atlantic.

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Department Stores Mobile eCommerce Customer Experience 264

Retail TouchPoints

APRIL 19, 2024

The Nordstrom board made clear that forming the committee was no guarantee that the department store retailer would pursue “any particular transaction or other strategic outcome,” according to a company statement. However, the committee has retained Morgan Stanley & Co.

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RetailDive

OCTOBER 7, 2024

The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

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Retail TouchPoints

DECEMBER 10, 2024

Regal Brands Global , the new owner of iconic department store brand Lord & Taylor , plans to relaunch it as a discount luxury ecommerce platform in 2025. The site will offer designer goods and Lord & Taylor-branded products, according to reporting in Business of Fashion and other media outlets.

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Retail TouchPoints

FEBRUARY 16, 2022

The announcement of the expansion of Sephora at Kohl’s comes as the department store chain continues to battle with investors over the company’s path forward. The introduction of Sephora at Kohl’s has been a major part of transforming and simplifying Kohl’s entire store experience, and according to Kohl’s, it’s working.

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BigCommerce

MARCH 11, 2020

Chances are you trudged along in a warehouse or department store, making… Think about the first time you purchased furniture.

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Retail TouchPoints

OCTOBER 24, 2024

His previous retail experience includes leadership positions at JCPenney, Payless ShoeSource, Home Shopping Network, May Department Stores and McKinsey & Co. Most recently, Hicks served as CEO of Academy Sports + Outdoors as well as CEO of Foot Locker. He is a U.S. Military Academy graduate who served in the U.S.

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Department Stores Outdoor Home Shopping Retail 259

Retail TouchPoints

JANUARY 26, 2021

The move would mark a reversal of Belk and Sycamore’s earlier plan , which would have helped the struggling department store avoid bankruptcy altogether. Belk, like other department store retailers, has been struggling under the lockdowns and reduced traffic patterns created by the pandemic.

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Department Stores Online Retail Other Retail 279

Retail TouchPoints

FEBRUARY 9, 2024

In late 2022, Neiman Marcus Group (NMG) entered a long-term agreement with Farfetch that saw the marketplace invest $200 million in the department store chain. The moves by Neiman and Kering follow the contentious sale of Farfetch to South Korean ecommerce company Coupang , which was completed on Jan.

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Department Stores Fashion eCommerce Operations 278

Retail TouchPoints

NOVEMBER 15, 2024

Saks Fifth Avenue’s parent company, HBC , announced its plans to acquire competing luxury department store Neiman Marcus in July 2024 for $2.65 Although the luxury department store is cutting back on the light show, it will continue its holiday windows tradition and add the usual seasonal design touches indoors.

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Retail TouchPoints

JULY 27, 2022

The introduction of Clinique’s science-focused skincare retail concept at Macy’s was made during a time when the department store retailer is exploring new approaches to its store design through partnerships with other brands.

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Toys Department Stores Recommendation Technology 284

Retail TouchPoints

APRIL 9, 2021

rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., million people worldwide with more than 950,000 workers in the U.S.

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Retail TouchPoints

NOVEMBER 26, 2024

The department store retailer announced the C-suite change along with its financial results for Q3, which ended Nov. drop compared to the same period the previous year, with comparable store sales falling by an even larger percentage, 9.3%. Kohl’s has named Ashley Buchanan, CEO of Michaels , as its new CEO, effective Jan.

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Retail TouchPoints

SEPTEMBER 29, 2023

Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions.

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Retail TouchPoints

MAY 20, 2022

“Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. But come 2006, 2007 we really started to see that loyalty go away, and the bigger piece of it was [that] fewer people were going into department stores overall.

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Omnichannel Department Stores BigCommerce Fashion 275

Retail TouchPoints

MARCH 3, 2023

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022.

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Retail TouchPoints

MAY 29, 2024

The collection will be available through various retail channels, including department stores, sports retailers and local optical stores, as well as at [link]. Each style integrates a range of technology including 100 -foot-range Bluetooth, ultra-clear microphones and quadrasonic speakers for music and call capabilities.

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Retail TouchPoints

OCTOBER 23, 2023

The company also develops private label brands for a range of retailers, including mass merchants, department stores, off-price retailers and chain stores in the U.S. Almost Famous also has been the exclusive licensee of Madden NYC apparel since its launch in 2022. “We For the 12 months ending Sept.

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Apparel Department Stores Fashion Channel 253

Retail TouchPoints

MARCH 15, 2021

Known as the oldest department store in the U.S., Saadia added that he is putting together a team of at least 40 merchants, IT, operations and finance experts to lead the next chapter of the department store, and is actively on the hunt for a President. Lord & Taylor has had a rocky couple of years.

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Department Stores Apparel Retail Fashion 279

RetailDive

OCTOBER 17, 2024

In response to higher costs, shoppers will spend more time looking for deals this season, according to an ICSC survey.

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Department Stores Consumer 119

Retail TouchPoints

OCTOBER 19, 2020

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

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Department Stores Mobile eCommerce Customer 290

Retail TouchPoints

OCTOBER 8, 2024

Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties.

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Retail TouchPoints

MARCH 22, 2022

According to the second annual report from the global architecture and design firm, shopping centers, malls and department stores are being transformed into mixed-use spaces, a trend that prioritizes the needs of consumers whose time is valuable as they change the ways they live, work, shop, dine, exercise and socialize.

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Retail TouchPoints

MARCH 11, 2024

The associates at a Patagonia store in Reno, Nev. have voted to join the United Food and Commercial Workers (UFCW) Local 711 , marking the first successful unionization effort at a Patagonia store. with the RWDSU and five Vertical Endeavors climbing gyms in Minnesota.

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Retail TouchPoints

MAY 4, 2022

The department store retailer has also partnered with Finish Line since 2013 in a relationship that saw the athletic goods retailer establish its own branded shop-in-shop locations inside Macy’s stores.

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Apparel Department Stores Management Customer 304

Retail TouchPoints

DECEMBER 16, 2022

Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% increase in sales, while health and personal care stores saw a 0.7% The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). increase.

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Food and Beverages Home Furnishings Department Stores Retail 290

Retail TouchPoints

AUGUST 10, 2020

In contrast to Amazon’s regional DCs, which can span one million square feet or more, a former department store would facilitate the retail giant’s ability to make last-mile deliveries more efficiently. Mall locations appeal to Amazon because they tend to be located near highways and population centers.

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Retail TouchPoints

NOVEMBER 21, 2022

Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator. The experience is designed to allow each brand to communicate its own story within a cohesive Bloomingdale’s setting, much like a real-life department store.

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Department Stores Gifts Fashion Mobile 306

Retail TouchPoints

MARCH 22, 2022

Department store chain Boscov’s is expanding its dropship capabilities through a new partnership with Logicbroker. “Dropship has proven itself as an efficient means of fulfillment for our company and our customers,” said Jen Redcay, Manager of Supplier Direct Fulfillment for Boscov’s in a statement.

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Retail TouchPoints

SEPTEMBER 4, 2024

Nordstrom has received a bid from members of the Nordstrom family, along with Mexican department store retailer El Puerto de Liverpool , to take the company private in a deal valued at $3.76

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Retail TouchPoints

DECEMBER 6, 2022

A year and a half after relaunching as a digital-only retailer, the country’s oldest department store, Lord & Taylor , is adding a retail media network to its online offering.

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Retail TouchPoints

JULY 30, 2024

28 in what is believed to be a first for a department store. The move was reportedly prompted in large part by a rash of crime and a resulting decline in foot traffic in the Union Square shopping district where the store is located.

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Department Stores Operations Customer Consumer 278