NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences
Retail TouchPoints
JANUARY 13, 2021
Any retailer can stand out by meeting shoppers’ needs across channels, especially in aspects where others are falling short. CI&T determined the top 10 connected retailers through a multi-step process. For instance, while Walmart’s massive war chest is imposing, the retail giant still came in at No.
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