Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

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Multi-channel Payment Services Consumer Automotive 264

365 Retail

FEBRUARY 16, 2024

January ONS Figures The revival was observed across all subsectors except clothing, with notable increases in department stores and non-food stores, including sports equipment stores, which reported positive impacts from January sales. Department stores and other non-food retailers saw sales volumes increase by 5.4%

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Department Stores Automotive Retail Clothing 62

Wiser

SEPTEMBER 18, 2023

The convenience, variety, and value offered by online platforms presents a compelling proposition for consumers. Wiser Solutions provides vital tools and insights to help you navigate the complexities of online retail.

Electronics 148

Electronics Retail Shipping Costs Leisure 148

Retail TouchPoints

SEPTEMBER 9, 2020

The laggards are those we now read about in the headlines as entering bankruptcy, with large department stores often mentioned. Fundamental to the lean-and-mean concept is a further and necessary shift toward retail locations as marketing platforms rather than sales vehicles. It is also where technology comes into play.

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Retail eCommerce Department Stores Technology 253

RetailWire

MAY 5, 2021

Debenhams is closing the doors on its last remaining department stores on May 15, The retailer, founded in London in 1778, began liquidating in December. Boohoo, which acquired Debenhams in January plans to continue have it operate as an online retailer.

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Department Stores Online Retail Operations Retail 61

365 Retail

NOVEMBER 23, 2021

Catalogue Retailer. Department Store. Online Retailer. Health and beauty retailer Boots, and department store John Lewis, take joint second place this year with 22,200 searches a month each! Online Retailer. Department store. Department store.

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Beauty and Health Electronics Department Stores Clothing 62

Steve Dennis

FEBRUARY 1, 2021

The Bay has long suffered from the woes of unremarkable department stores. What’s likely to be driving this move right now, however, are the recent rather frothy valuations of luxury oriented online retailers. While some recovery may come later this year, it’s hard to believe we will get a robust rebound any time soon.

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Multi-channel eCommerce Books Department Stores 174

RetailMinded

JULY 6, 2024

Product The product must fulfill a need or desire for your customer, making it the foundation of your retail operations. In the retail business, whether it’s a physical store or an online retail outlet, the product is what draws customers in and keeps them coming back.

Payment Services 52

Payment Services Retail Social Media Department Stores 52

365 Retail

JANUARY 19, 2024

Total non-food store sales volumes fell by 3.9%, with department stores experiencing a significant 7.1% Other non-food stores, including those selling sports equipment, games, toys, watches, and jewellery, saw a 4.5% Clothing stores and household goods stores also reported reductions in sales volumes, by 1.5%

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Retail Department Stores Toys Clothing 70

Retail TouchPoints

JULY 9, 2020

And because customers must now rely on online retail for most of their essential and non-essential needs, they are more often drawn to the online shopping experiences that mirror the benefits of in-store experiences. While online retail is becoming increasingly popular, it’s far from the only reason most people go online.

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eCommerce Department Stores Social Media Demo 179

RTP blog

JULY 11, 2018

The best deals will be reserved for Amazon’s 100 million Prime members — and now the retailer has brick-and-mortar Prime Day outlets as well, thanks to its Whole Foods acquisition. Unfortunately, competing online retailers shouldn’t count on much additional traffic from the 36-hour day (I predict that it will be “Prime Week” by 2020).

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Events eCommerce Department Stores Social Media 150

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. This will create a significant opportunity for specialty apparel retailers, which are predicted to see 4.6%

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Shipping Costs Payment Services Merchant Services Payments 287

Kibo

AUGUST 21, 2020

a department store), or it may have a small number of product categories but lots of variety within feature sets of product offerings (e.g. an eyeglass retailer). Product Recommendations are essential to meeting the aggressive performance goals of online retailers and are a proven method for driving profitability.

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Recommendation Multi-channel Customer Loyalty Department Stores 62

Wiser

FEBRUARY 13, 2019

Those three items are not typically purchased from online retailers. Instead, they’re better served by being presented in stores. That kind of last-minute shopping lends itself well to in-store purchases. Valentine’s Day shoppers prefer “X percent off retail price” deals the most, well ahead of Buy One, Get One (BOGO).

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Gifts Retail Department Stores Shipping Costs 74

ESW

JULY 6, 2023

If they needed a new shirt, they went to the department store. If they needed to replace a light bulb, they went to the hardware store. Author, speaker and consultant Jeff Fromm puts it this way: “If [shoppers] needed groceries, they went to the market or before markets a fruit stand.

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eCommerce Payment Services Customer Shipping Costs 139

BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Traditionally B2B retailers are going direct to consumer. Don Davis , Editor at Large, Internet Retailer. Their online sales collectively increased 18.5%

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Workshop Presentation eCommerce Payment Services 419

365 Retail

JUNE 18, 2021

Clothes shops reported a decline of 2.5%, while department stores saw sales dip 6.7%. Overall, it means retail sales have now increased for the past four months as life begins to return to normal. The value of retail sales online was 58.8% . — Office for National Statistics (ONS) (@ONS) June 18, 2021.

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Retail Travel Clothing Department Stores 62

ChannelAdvisor

JULY 3, 2017

She brought in new designers, made department stores the ‘new playground’ with bars for people to meet up (after walking through the shop floor) and literally gave these stores a new avenue for sales. Portas found the change in retail interesting, especially when one looks at how people live today and how they are buying.

Department Stores 45

Department Stores Social Media Live Chat Online Retail 45

OrderDynamics

MARCH 21, 2019

Or is it that physical retail helps online… and vice versa? Retail’s Battle? Headlines that grab our attention scream: Stores are Being Hit by Online Retailing (Economist). What the Amazon Effect Means for Retailers (Forbes). 7.9% Department Stores. Disastrous.

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Retail eCommerce Home Furnishings Online Retail 55

PFS

JANUARY 22, 2020

Challenge: Last year the nation sat on tenterhooks as the Brexit deadline was delayed, not once but twice, leaving many retailers fearing how the UK’s departure would impact cross border trading. Learning: To boost sustainability in 2020, online retailers must be constantly re-evaluating the distribution chain.

eCommerce 52

eCommerce Beauty and Health Fulfillment Order Fulfillment 52

GetElastic

SEPTEMBER 2, 2019

The impact of IoT on ecommerce stores and overall online retail shopping experience already stands out. This improves customer retention and business conversion for online stores. How is IoT impacting ecommerce? This is unique way of catering to customer needs through a visual medium.

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Payments Payment Services eCommerce Supplies 153

ecomdash

JULY 1, 2019

In second place, Boomers prefer department stores while Millennials and Gen X prefer off-price stores. Average clothing sales for department stores ($390), fast-fashion retailers ($338), ecommerce ($279), and off-price stores ($277) all surpass clothing sales at mass merchants ($234).

eCommerce 83

eCommerce Shipping Costs Clothing Department Stores 83

ChannelAdvisor

APRIL 27, 2017

According to the US Census Bureau, consumer spending in 2016 grew 16% YoY to a whopping $550 billion, and while traditional department stores saw a downturn in sales, online retailers grew by almost 11%. Because big things are happening in the e-commerce industry. Things they are a’changing.

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eCommerce Department Stores Webinar Presentation 40

Sailthru

JANUARY 25, 2018

The Commerce Department also showed an increase of 0.4% During that same period, online retail grew 1.2%, contributing to a total of 12.7% growth for online for 2017. At the same time, department store sales were down 1.1 percent, reflecting the continuing shift toward online shopping.

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Retail Department Stores Shipping Costs Download 60

PFS

OCTOBER 8, 2019

These more successful online brands are adopting physical retail infrastructures in order to provide their customers with a unique and immersive shopping experience that simply cannot be replicated online. In fact, according to research we conducted for our recent whitepaper, ‘Are online retailers delivering for customers?’,

Retail 40

Retail Clothing Department Stores Omnichannel 40

Sailthru

DECEMBER 13, 2018

missed the stores. Which retailers do these shoppers long for? Nearly one-quarter said House of Fraser, a department store group with even more heritage than Sears. Having been founded in 1849 when Queen Victoria sat on the throne, House of Fraser will soon have fewer than 30 retail stores left.

Toys 74

Toys Sporting Goods Department Stores Jewelry 74

ChannelAdvisor

APRIL 27, 2017

According to the US Census Bureau, consumer spending in 2016 grew 16% YoY to a whopping $550 billion, and while traditional department stores saw a downturn in sales, online retailers grew by almost 11%. Because big things are happening in the e-commerce industry. Things they are a’changing.

eCommerce 40

eCommerce Department Stores Webinar Presentation 40

GetElastic

SEPTEMBER 2, 2019

The impact of IoT on ecommerce stores and overall online retail shopping experience already stands out. This improves customer retention and business conversion for online stores. How is IoT impacting ecommerce? This is unique way of catering to customer needs through a visual medium.

Payments 113

Payments Payment Services eCommerce Supplies 113

Wiser

OCTOBER 2, 2018

On the other hand , brick-and-mortar retailers and department stores, such as Macy’s and J.C. In a statement to Retail Dive, Ricardo Rubi of consulting firm Simon-Kucher explained how Macy’s and J.C. Penney’s holiday promotions struggled to compete with online retailers last year. .

Consumer Electronics 103

Consumer Electronics Multi-channel Electronics Social Media 103

Sailthru

MARCH 8, 2018

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. Last year, luxury goods conglomerate LVMH launched a multi-brand ecommerce site modeled after Parisian department store Le Bon Marché.

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Omnichannel Social Media Retail Shipping Costs 60

RetailMinded

MARCH 30, 2021

With the click of a button, you could get almost anything you would want from a physical store, yet it was safer, with a wider variety, and in many cases – cheaper. . According to Econsultancy , 50% of clothing and footwear sales come from online shopping, while UberEat’s revenue was up over 200% in Q4 of 2020. .

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eCommerce Retail Travel Clothing 64

365 Retail

NOVEMBER 8, 2021

As the festive season draws nearer, multi-category online retailer Very continues to build momentum around its Very Best Excuses campaign, with a new 60 second TV ad, launched this week, that celebrates those things we can only get away with at this time of year. ? Very’s 2021 ad campaign celebrates the fact that Christmas is ?

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Multi-channel Gifts Games Online Retail 83

OrderDynamics

OCTOBER 12, 2017

“Retailers and restaurants are opening 4,080 more stores than they are closing, and retail sales through July 2017 are up over $121.5B Of those 4,080 net openings, 1,326 of them were in core retail segments. Of course, some retail segments are doing better than others. from the same period a year before”.

Retail 50

Retail Mobile Department Stores Fulfillment 50

retailnext

JANUARY 7, 2020

For example, TSUM, one of Europe’s largest luxury department stores, boosted conversion rates by nearly 40 percent by using 3D product visualization. Customers often shop with the retailer that can provide them with the best experience. Implementing Product Configurators at Brick-and-Mortar Retailers.

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Department Stores Technology Customer Retail 52

Ecommerce Platforms

MARCH 18, 2023

In other words, retailers sell products to everyday people, rather than wholesales or institutional buyers. How Does Retail Work? Over the years, various forms of “retail” have emerged, from online retail (Ecommerce) to mobile and app-based retail sales.

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eCommerce Shipping Costs Payment Services Small Business Retail 104

ecomdash

JANUARY 22, 2019

According to the Balance , sellers have a reason to be optimistic this year, especially online retailers. Department store sales are down 1% from last year (despite a 0.4% Let’s start with some good news: Americans are spending more money. Here are the specific stats: Consumer spending increased 3.5% in Q3 2018.

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Consumer eCommerce Retail Reference 76

ChannelAdvisor

JULY 26, 2018

Retailers need to act fast, researchers say, for “that $5.5 Meanwhile, more than half (55%) of back-to-school consumers told NRF they plan to shop online this season. In fact, online retailers were second only to department stores as a top shopping destination for back-to-school shoppers.

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eCommerce Home Furnishings Department Stores Webinar 40