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Barnes & Noble Workers in Illinois, NYC Win Union Contracts

Retail TouchPoints

Employees at a Barnes & Noble store in Bloomington, Ill. have ratified a new three -year contract under the aegis of the Retail, Wholesale and Department Store Union (RWDSU), joining unionized workers at three New York City bookstores, including the companys flagship Union Square location.

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Move Past Hype to Focus on Value with AI Implementations in the POS Space

Retail TouchPoints

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers.

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Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Retail TouchPoints

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

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Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

Aptos ONE gives Cole Haan enterprise-grade point of sale capabilities that are delivered mobile first and cloud native, with highly resilient offline capabilities that give you the confidence of omnichannel transacting anytime and anywhere.” Cole Haan operates 90+ retail stores in the U.S.

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How MDM Helps Retailers Protect the Bottom Line

Retail TouchPoints

Next stop — your favorite department store to pick out an outfit for a work trip later in the week. The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system.

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TJX Expands to Mexico Through New Joint Venture with Grupo Axo

Retail TouchPoints

The company has more than 970 boutiques across these four countries and also sells via 6,900 points of sale in department stores. Axo is a leading retailer of apparel, fashion accessories, footwear, beauty and personal care, with a slate of full- and off-price brands that operate across Mexico, Chile, Peru and Uruguay.

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Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

Retail TouchPoints

Digital payments capabilities are particularly important to luxury retailers, supermarkets and department stores, while online retailers are less likely to stress this goal.