Retail TouchPoints

JULY 27, 2022

The introduction of Clinique’s science-focused skincare retail concept at Macy’s was made during a time when the department store retailer is exploring new approaches to its store design through partnerships with other brands.

Toys 284

Toys Department Stores Recommendation Technology 284

Retail TouchPoints

MAY 29, 2024

Each style integrates a range of technology including 100 -foot-range Bluetooth, ultra-clear microphones and quadrasonic speakers for music and call capabilities. The collection will be available through various retail channels, including department stores, sports retailers and local optical stores, as well as at [link].

Department Stores 279

Department Stores Outdoor Channel Technology 279

Retail TouchPoints

OCTOBER 8, 2024

Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties.

Department Stores 263

Department Stores Retail Operations Technology 263

Retail TouchPoints

MAY 20, 2022

“Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. But come 2006, 2007 we really started to see that loyalty go away, and the bigger piece of it was [that] fewer people were going into department stores overall.

Omnichannel 275

Omnichannel Department Stores BigCommerce Fashion 275

Retail TouchPoints

MARCH 22, 2022

The CallisonRTKL 2022 Forecast reveals how shopping trends favoring convenience and technologies that ease decision-making for purchases are shaping the future of physical retail spaces — including retail’s role in the “15-minute city” concept and the repurposing of mall spaces.

Leisure 299

Leisure Department Stores Retail Games 299

Retail TouchPoints

MARCH 22, 2022

Department store chain Boscov’s is expanding its dropship capabilities through a new partnership with Logicbroker. “Logicbroker’s technology has modernized and streamlined this process, connecting us to our suppliers faster than ever and with a lower cost of ownership. .

Department Stores 298

Department Stores Shipping Costs Supplies Fulfillment 298

Retail TouchPoints

MARCH 11, 2021

Smart lighting company Juganu has launched a network technology-powered connected lighting system called “The Foam.” The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

Customer 264

Customer Department Stores Operations Technology 264

Retail TouchPoints

MAY 29, 2024

Although the technology has been steadily advancing for decades, recent availability of large language models (LLMs) that make AI platforms easy to use have convinced business leaders that AI insights for their employees can just be a question-and-answer interaction away. The challenge, however, is dealing with too much of a good thing.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

OCTOBER 8, 2021

Closer to home, Amazon is reportedly planning to open department stores in the U.S. The Wall Street Journal reported last month that Amazon is considering developing a network of full-sized stores in the U.S. These Amazon Go stores feature groceries and prepared foods and utilize the company’s “just walk out” technology.

Electronics 316

Electronics Clothing Department Stores Toys 316

Retail TouchPoints

MARCH 24, 2022

Analyzing the entire Top 50 in a blog post , David Marcotte, SVP, Global Insights & Technology at Kantar identified several important global commerce trends: Solid performance by c-store retailers including A.S.

Retail 304

Retail Omnichannel Department Stores Fulfillment 304

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

AUGUST 11, 2022

Her deep strengths in data-forward financial management and track record of value creation will make her an invaluable advisor throughout the business as we develop new digital and technology capabilities to advance our transformation agenda.”. Plaines is the department store retailer’s third C-level hire this year.

Department Stores 259

Department Stores Omnichannel Technology Improvements 259

Retail TouchPoints

APRIL 4, 2022

The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12.

Travel 312

Travel Department Stores Omnichannel Games 312

Retail TouchPoints

MARCH 7, 2022

And given current health crises across the globe, this technology can help lessen risks and bring the physical store experience to those uncomfortable visiting in person. Trained as an interior designer, McDannald joined Baltimore’s New Design Light firm in the sales department in 2003 before becoming co-owner in 2009.

Retail 358

Retail Department Stores Games Accessories 358

Steve Dennis

NOVEMBER 18, 2024

two iconic Chicago department stores founded in 1852 and 1854, respectively. I know that I probably write and speak about the decline of US department stores too much, but it is a familiar and easy-to-understand example and one that shows the harsh impact of failure to address profound shifts.

Department Stores 78

Department Stores eCommerce Social Media Books 78

Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Department Stores 278

Department Stores Fulfillment Supplies Improvements 278

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Investments in technology and supply chain will be needed to support the accelerated shift to digital. Net income for the 13 weeks ended Jan.

Department Stores 211

Department Stores Apparel Jewelry Omnichannel 211

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. The companies that stay ahead of the curve are seeing huge benefits to their businesses.

Retail 317

Retail Merchant Services Online Retail Department Stores 317

Retail TouchPoints

APRIL 12, 2022

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. This new technology will allow even tighter integration between the digital and physical realm during shopping.

Home Furnishings 358

Home Furnishings Shipping Costs Apparel Clothing 358

Retail TouchPoints

MARCH 7, 2025

Motivations range from the need to replace legacy systems and obsolete technology, particularly prevalent among online retailers, to the two-thirds of luxury retailers saying an inability to innovate using their existing systems was an important trigger for payments modernization.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

OCTOBER 10, 2024

RFID technology is far from new; in fact, it’s already been through not one but multiple hype cycles, including the jumpstart provided by Walmart in 2003 when it mandated RFID tagging by its top 100 U.S. But these systems’ reliance on computer vision technology made it a poor fit for apparel sales. “At

Supplies 264

Supplies Retail Payment Services Apparel 264

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

Clothing 263

Clothing Payment Services Apparel Department Stores 263

GetElastic

AUGUST 2, 2017

Augmented reality is an ecommerce technology changing the way people buy online. E-commerce technology helps people choose products virtually We’ve seen how technologies are bringing to life strategies that help people choose products without experiencing them in person. Read the Virgin Media case study.

eCommerce Technology 121

eCommerce Technology eCommerce Technology eCommerce Platforms 121

Retail Technology Review

APRIL 20, 2021

US department store Belk thrived as e-commerce orders surged during the pandemic by having ship-from-store order fulfilment facilities already in place across its 291 store locations with the help of parcel shipping software from Logistyx Technologies.

Department Stores 70

Department Stores Shipping Technology eCommerce 70

Retail Technology Review

OCTOBER 1, 2018

Uberall, the Berlin-headquartered location marketing technology specialist, has announced the findings of its research into the accuracy of online location search results of the UK’s largest department stores.

Department Stores 87

Department Stores Customer Technology Marketing 87

Retail TouchPoints

MARCH 11, 2024

Among the many influences on their behaviors has been technology, because they have grown up with fixed and mobile screens. McKinsey estimates around one-third (35%) of Gen Zs shop alternatively, opting to shop somewhere that is not a modern or traditional grocery store, a mass merchandise store or a club member store.

Department Stores 303

Department Stores Consumer Banking B2B 303

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

Omnichannel 264

Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

MARCH 1, 2024

The technology has built up five years of data-optimizing ad performance on the Natori product offering, which allows the Albert solution to analyze, in real time, which creative elements deliver the greatest conversions for each product and user segment. We also get end-to-end accountability in the supply chain.”

Social Media 274

Social Media Department Stores Supplies Technology 274

Retail TouchPoints

APRIL 5, 2022

Access to data and technologies. More firms under $20 million ( 35% ) report struggling with gaps in technology to track CSR goals. These data and technology access concerns reflect brands’ desire to link their CSR plans and track their progress against a clear set of KPIs. A lack of access to data ranked No. Fashion apparel.

Merchant Services 272

Merchant Services Beauty and Health Technology Operations 272

RTP blog

FEBRUARY 2, 2018

In other retail verticals, 65% of respondents in the sports and outdoor sector said they responded once a week, as did 49% of fashion retailers and 40% of department stores. For modern retailers that have a distributed store network throughout the country or internationally, there are many unique security challenges.

Technology 150

Technology Retail Department Stores Outdoor 150

Retail TouchPoints

JUNE 17, 2021

Seeking to provide the same depth of product information that’s available online in a brick-and-mortar environment, Purina has partnered with Perch to create interactive endcaps in the pet sections of 200 Meijer stores. The technology has been used in categories such as beauty, CPG and accessories, primarily in department store environments.

Beauty and Health 213

Beauty and Health Department Stores Accessories Customer Loyalty 213

Retail TouchPoints

FEBRUARY 22, 2023

Now the onus is on developers to establish what that value means to them, and how it will impact: The spaces they design; The activations and partnerships they launch; The technology and omnichannel capabilities they integrate into the experience; and of course The brands, retailers and other companies they collaborate with.

Omnichannel 306

Omnichannel Department Stores Consumer Banking 306

RETAIL MANAGEMENT SOFTWARE

JUNE 27, 2024

In today’s competitive retail landscape, department stores must continuously seek ways to enhance efficiency to stay profitable and keep customers satisfied. To help department stores optimize their operations, here are seven key best practices that can drive efficiency and success.

Department Stores 52

Department Stores Operations POS Supplies 52

Retail TouchPoints

AUGUST 8, 2024

There are many forces today that allow technology to be adopted much more quickly. And there are all sorts of interesting combinations between technologies, as well as just shifting consumer behaviors and dynamics that cause changes to ripple more quickly. Ecommerce didn’t exist. Cloud computing didn’t exist.

Management 263

Management Books Department Stores Social Media 263

BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Leveraging a modern SaaS technology stack is how Skullcandy saves time, money and innovatives quickly. But that’s where AI and social commerce could help.

Workshop 419

Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

OCTOBER 11, 2022

Next stop — your favorite department store to pick out an outfit for a work trip later in the week. The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system.

POS 278

POS Payment Services Retail Mobile 278

RetailDive

AUGUST 21, 2024

The department store retailer is investing heavily in new technology to improve productivity and upgrade its legacy systems.

Department Stores 119

Department Stores Supplies Technology Improvements 119