Ecommerce Platforms

MAY 23, 2018

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more. Keep reading to learn more!

Live Chat 116

Live Chat Document Article Mobile 116

Ecommerce Platforms

JANUARY 27, 2023

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Ecommerce Platforms

MARCH 4, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. To keep up with customer demands, ecommerce stores must offer efficient service options. To deliver an exceptional live chat experience, businesses must invest in the right tools. What Exactly is Ecommerce Live Chat?

Live Chat 104

Live Chat eCommerce Shipping Costs Shopify 104

Kissmetrics

NOVEMBER 25, 2020

As you automate things, you can improve the customer experience at your shop. If you see needs in a couple of different areas, look for e-commerce automation systems to cover where those issues intersect. For instance, maybe you need a better CRM tool to help you improve customer communication before and after a sale.

eCommerce 336

eCommerce Shipping Costs Live Chat Shopify 336

Groove

AUGUST 19, 2024

More than just a live chat tool, Gorgias Chat is a comprehensive helpdesk solution that integrates with various eCommerce platforms, helping to streamline your team’s workflow. Gorgias Chat doesn’t just make life easier for your in-house support team— it also improves your customer experience.

Live Chat 195

Live Chat Multi-channel Shopify Demo 195

Retail TouchPoints

FEBRUARY 15, 2024

If the social media giants can introduce commerce into their platforms, we can do the reverse by building ecommerce platforms that are conducive to positive interpersonal interaction. Even instituting a live chat with a real person, not a robot, can be beneficial.

Live Chat 263

Live Chat Social Media eCommerce Consumer 263

Ecommerce Platforms

NOVEMBER 9, 2018

Choose the right ecommerce platform. Improve your site's navigation. Use Live Chat to help potential customers make faster decisions. Improve your shopping cart experience. Choose the right ecommerce platform. We take a number of factors into account when deciding which platform is on top.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Groove

FEBRUARY 21, 2019

As we mentioned in our eCommerce SEO tools blog , Moz Pro offers tremendous power for businesses looking to improve online visibility. We could write an inordinate amount of blogs about the marketing tools Google offers for eCommerce businesses. HubSpot Service – Ticketing, Live Chat, etc. SearchSpring. Conclusion.

eCommerce Marketing 278

eCommerce Marketing eCommerce Marketing PPC 278

Kissmetrics

FEBRUARY 5, 2021

But StartUp users still have access to 24/7 live chat, as well as phone support during business hours. When something happens down the line, Bluehost offers live chat and telephone customer support 24/7. All of this is going on behind the scenes, constantly improving each site’s performance.

Management 287

Management Live Chat Demo Other 287

RetailMinded

AUGUST 10, 2021

Therefore, a lot of focus needs to go into strategies to improve your online storefront. For businesses in the UK, you can take advantage of the eCommerce agency in UK to help you design a strategic eCommerce site. . You can use these top five strategies to improve your online storefront: . Improve Page Speed .

Improvements 113

Improvements Live Chat SEO Social Media 113

Ecommerce Platforms

OCTOBER 28, 2021

Sometimes referred to as Listing pages, you'll also see them called Category or Collection pages depending on your ecommerce platform. Many ecommerce platforms like Shopify , WooCommerce, and BigCommerce ask you to create collections on the backend of your website, where you add multiple products to a named group.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Ecommerce Platforms

FEBRUARY 10, 2020

Ecommerce platforms are how business owners of all shapes and sizes carve out a place for themselves in the new digital landscape. With a tool like Shopify , Magneto , or Volusion , sellers can leave the days of restrictive sales on Amazon or eBay behind, in favor of an ecommerce site that they have complete control over.

Small Business Retail 104

Small Business Retail eCommerce Platforms Payment Services eCommerce 104

Ecommerce Platforms

SEPTEMBER 15, 2021

You need to pick a WordPress hosting service with ample customer touchpoints like phone calls, live chat, or email. All of SiteGround's WordPress hosting solutions come alongside platform-specific customer support. This plan features managed WordPress hosting, a staging area, and improved caching.

Blog 221

Blog Live Chat WooCommerce Management 221

Ecommerce Platforms

MAY 18, 2021

LiveChat is, you guessed it, a live chat tool for your website that makes it easier for you to connect with customers in real-time. Shopify (and other eCommerce platforms). You can also create your own knowledge base for your website, enable live chat, and route conversations to the most appropriate agents.

Social Media 210

Social Media Live Chat SEO Management 210

Ecommerce Platforms

MARCH 26, 2019

We also highlighted who should consider using each platform to help you determine which SquareSpace alternative will suit your business needs. Shopify is a leading e-commerce platform serving over one million and powers 500,000 plus stores. Shopify features the POS app that lets users sell at live events.

Shipping Costs 162

Shipping Costs 3dcart Volusion eCommerce Platforms 162

Ecommerce Platforms

JUNE 13, 2022

GemPages provides customer support via live chat and email. Access to the custom code editor A/B testing for up to two campaigns Lazy loading (improve page speed by only loading images when they’re actually needed) Live chat support. It doesn’t support any other eCommerce platform other than Shopify.

Web Design 208

Web Design Shopify Merchant Services Live Chat 208

Ecommerce Platforms

SEPTEMBER 22, 2022

Squarespace is an incredibly popular ecommerce platform, with a customer base of more than 3.8 Arguably the best way to contact Shopify support is to connect with them via live chat, which is available Monday to Friday 4:00 PM EST, as the company is headquartered in New York. Simply click on it to launch the live chat.

Live Chat 118

Live Chat Customer eCommerce Platforms Social Media 118

Ecommerce Platforms

JANUARY 9, 2023

Some customers say that a few of ShippingEasy's features need improvement. Namely, speeding up the data entry process and that they could improve the customization of their packing slips. For starters, you can connect with all the major online marketplaces and eCommerce platforms to synchronize and manage your orders seamlessly.

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

GetElastic

OCTOBER 29, 2018

This article recaps the session from Chicago and highlights how this family-owned business used an ecommerce chatbot to lower costs, increase sales and improve customer satisfaction. However, up until about a year ago, this 112-year old family-owned distributor didn’t have an ecommerce platform.

eCommerce 158

eCommerce eCommerce Platforms Live Chat Fashion 158

BigCommerce

APRIL 12, 2017

Conversion rate optimization is the process of improving the shopping experience to drive a specific KPI — usually, sales. The outcome of these steps is measured by conversion rate, but in reality they all made a small, incremental improvement to the overall shopping experience. Use live chat software.

eCommerce 419

eCommerce BigCommerce Shipping Costs Payment Services 419

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. What’s more, repeat customers are more likely to advocate for your business, and improve your top line profits. You also get automated fraud protection, and live chat customer service.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Ecommerce Platforms

MARCH 8, 2023

Shopify is an ecommerce platform, or website building tool which empowers business leaders with all the tools they need to create an online store. Finding the right solution for your needs means exploring the features and capabilities of each platform with care. What is Shopify? Let’s start with the basics. What is Shopify?

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Ecommerce Platforms

MAY 2, 2023

Plus, SiteGround’s ecommerce plans feature everything from pre-installed shopping carts, to free store transfer and migration options, and an optimized ecommerce server. The platform includes CDNs (Content Delivery Networks) to improve site speed and performance.

eCommerce 195

eCommerce Payment Services WooCommerce Shopping Carts 195

Ecommerce Platforms

APRIL 30, 2020

That said, all of my ecommerce work started with other solutions such as WP Ecommerce. Also, after a few years on board the Ecommerce Platforms team, and hundreds of ecommerce articles, I can confidently say that my knowledge of the ecommerce world makes me a solid expert for training individuals and companies alike.

eCommerce 245

eCommerce WooCommerce Payment Services Shipping Costs 245

BigCommerce

APRIL 18, 2017

The results will always differ based on the demographic, product complexity, price point and various other variables and the best results are likely to come from continuous testing, monitoring and improvement. I’d also often display a link back to the main cart / main store and a phone number or live chat prompt for questions.

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Ecommerce Platforms

SEPTEMBER 16, 2021

Most times the issues you'll face are platform-specific. The channel of support is also crucial, do they offer live chat, email, or phone support? The hosting service's customer support team can be reached via online live chat, email support ticket, or phone. The live chat option is a lot quicker.

Live Chat 204

Live Chat Magento Management Subscription 204

Groove

MARCH 16, 2022

The final step to launching your eCommerce store is ensuring the backend operates correctly. Platform & Hosting. Your eCommerce platform will serve as the backbone of your online sales. An inexpensive, less-supported eCommerce platform may lead to major issues as your business grows. Native Integrations.

Payment Services 195

Payment Services eCommerce Merchant Services Payments 195

Kissmetrics

APRIL 28, 2021

As one of the largest e-commerce platforms on the internet, Shopify offers budding (and established) entrepreneurs a platform to sell their wares and increase their reach. In fact, Shopify dominates nearly 20 percent of the e-commerce market share. That’s not all. Conclusion.

Shopify 251

Shopify Merchant Services Payment Services Payments 251

Ecommerce Platforms

DECEMBER 20, 2021

What is Sana Commerce? Sana Commerce was born in 2007 in Rotterdam, the Netherlands. Its CEO is Michiel Schipperus and the company aims to provide an eCommerce platform to help distributors, manufacturers, and wholesalers run their online businesses. A Sana Commerce Review: Sana Commerce Pros and Cons.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Ecommerce Platforms

AUGUST 7, 2017

Instapage offers industry-leading customer support with live chat and email channels that consistently receive high ratings from online user reviews. I like the idea of having the live chat module since most people are less likely to call into a customer support line nowadays.

Live Chat 123

Live Chat eCommerce Webinar Recommendation 123

Ecommerce Platforms

FEBRUARY 5, 2021

Live chat software. Social media marketing: Within the all-in-one platform, you can access social media marketing tools to manage your profiles from the same place. Site messaging: The live chat messaging feature ensures you can follow up with site visitors immediately, when they’re most likely to be engaged with your brand.

Live Chat 156

Live Chat Payment Services Social Media Payments 156

Ecommerce Platforms

MARCH 6, 2023

If you’re looking for ecommerce platforms that are generally easy to use and don’t require an upfront payment to launch a store, chances are you may have come across Wix in your search. Wix is an ecommerce platform that’s used by ecommerce store owners because of its simplicity and its robust tool stack.

Live Chat 104

Live Chat Payment Services Social Media eCommerce Platforms 104

Algopix

JULY 20, 2023

Integration Capabilities Check if the payment processing software integrates seamlessly with your eCommerce platform or shopping cart system. Look for software providers that offer 24/7 customer support through multiple channels such as live chat, phone, or email.

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

Ecommerce Platforms

SEPTEMBER 27, 2021

If you've ever written an advertisement, email subject line, or social media post for your online store and thought, “That's no good,” or “I need to hire a copywriter or marketing agency,” then it might be time to look for a more automated copy-improvement method. Yet, that's not the only thing you receive.

Merchant Services 210

Merchant Services Marketing Article Social Media 210

Ecommerce Platforms

JUNE 15, 2022

Custom return reasons also ensure you get more accurate, sensible data from your returns, allowing you to improve your future product offerings and, hopefully, reduce your overall return rate. Combined with Return Rabbit, this provides customers further clarity and improves the returns process. Analytics and Reports. per shipment.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

Ecommerce Platforms

NOVEMBER 1, 2022

All business owners want to improve the efficiency of their systems and marketing, and one of the best ways to achieve this is by using productivity automation software. Most of us rely on several platforms to help us manage our time – online calendars, to-do lists, timers, etc., The truth is that time management is complex.

Document 205

Document Live Chat Management Other 205

Groove

OCTOBER 2, 2019

Choosing an eCommerce platform is often a stressful and time-consuming endeavor. Support can be contacted 24/7 via phone, live chat or email, which are all accessible through your store’s admin page. BigCommerce is a leading eCommerce platform that provides flexibility and scalability for online stores.

BigCommerce 231

BigCommerce Shipping Costs Payments Merchant Services 231