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SmartGift Earns Patent For Its E-Commerce Technology

Retail TouchPoints

SmartGift , a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. The platform lets shoppers select gift items from e-Commerce retailers, allowing the recipients to unwrap their gift via text, email or any other digital medium.

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Finding The Best Shipping Software For Your Business (Provider Comparison + Guide)

BigCommerce

The ecommerce industry’s main differentiator from the technology industry is in physical fulfillment. Once you capture cash, you have to…

Shipping 292
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Trends in Shipping and Delivery Among Shoppers | Salsify

Salsify

Transparency and speed aren’t just bonus qualities in ecommerce shipping. Learn about these and other trends in shipping. They’re must-haves.

Shipping 158
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How to Handle Unused Shipping Labels

lateshipment

Understanding Shipping Labels. Shipping labels are an important part of any business’ package delivery process because when they’re damaged or missing, your parcels can probably get lost and ultimately hurt your customers’ delivery experience. How to Handle Unused Shipping Labels. The onus of voiding shipping labels is on you.

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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box. Retailers that can identify frequent returners can even start to introduce returns shipping charges (or restocking fees) selectively. The Returns Season Gets Extended.

eCommerce 312
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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

But as Amazon proves, a great post-purchase experience — one that streamlines shipping and provides additional transparency — is a new area of focus. He is an e-Commerce veteran with over a decade in leadership roles at innovative e-Commerce technology companies. Drew Lau is VP of Product at Mobify.

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12 Common Mistakes When Selling Across Borders

BigCommerce

Below are 12 common mistakes that merchants make when engaging in cross border commerce: Big Technology Investments. Dimensional and Physical Shipping Assumptions. Use our Total Cost of Ownership Calculator to suss out the differences in bottom line impact based on your ecommerce technology of choice. .