Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. But despite representing $309 billion in lost sales for U.S. Infection Control: Burden Or Benefit?

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Groove

AUGUST 21, 2022

The Challenge: Ballard Industrial is an online and in-person business that offers industrial supplies, services, and solutions both to businesses and directly to consumers. Unfortunately, their eCommerce platform was unable to facilitate transactions for most products offered, requiring customers to order through a phone call.

Merchant Services 309

Merchant Services Payments BigCommerce B2B 309

Retail TouchPoints

NOVEMBER 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. Internet payments mean more purchases.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

BigCommerce

APRIL 18, 2017

20+ years after the advent of ecommerce, consumers are still wary of providing sensitive information such as credit card details unless a retailer can prove that it is trustworthy, secure and worthy of the sale. Here is that full list: 61%: Extra costs (shipping, taxes, fees) were too high. 35%: Didn’t want to create an account.

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Retail TouchPoints

AUGUST 22, 2023

Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping , allows sellers to deliver orders made through Amazon and other ecommerce sites in two to five business days. Amazon Shipping will provide delivery service within the U.S.

Shipping Costs 246

Shipping Costs Merchant Services Shipping Fulfillment 246

BigCommerce

MAY 4, 2018

IRCE is arguably the ecommerce industry’s biggest and most influential annual event. The chatter was a mix of ecommerce technicalities, marketing strategies and a bunch of “I haven’t seen you in forever!”. IRCE is the who’s who of ecommerce – and it doesn’t discriminate. IRCE is a who’s who of ecommerce professionals.

Workshop 419

Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

AUGUST 19, 2020

But in reality, in the wake of COVID and the resulting shift to e-Commerce as the order of the day, retailers and brands outside of the Big Box set are scoring big wins with customers, and proving without a shadow of a doubt that they can thrive while remaining independent of giant e-Commerce marketplaces. . e-Commerce.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

BigCommerce

FEBRUARY 1, 2018

After you’ve evaluated your online store idea and have a plan for product sourcing, it’s wise to research the restrictions and regulations that may affect you when opening an ecommerce store. Many of these issues are just part of the cost of selling products on the internet, but some may come as a surprise. Payment gateways.

Merchant Services 362

Merchant Services Payment Services Shipping Costs Shipping 362

BigCommerce

JANUARY 11, 2018

That’s because taxes are just the cost of doing business. Sadly, doing them incorrectly (and definitely not doing them at all) can cost you your business. What’s in the Ecommerce Tax Guide: The basics of sales tax , including when you need to collect based on state laws. merchants use automatic U.S. Why is this important?

Merchant Services 419

Merchant Services BigCommerce Shipping Costs Definition 419

Kissmetrics

SEPTEMBER 8, 2021

E-commerce is the future, but it isn’t just for B2C. Niche marketplaces are unique marketplaces for businesses that want to sell their products and services. Niche B2B marketplaces allow you to speak directly to your niche, which saves time and resources in your sales process. Streamlined Processes. Bulk Pricing.

B2B 298

B2B Merchant Services eCommerce Food and Beverages 298

Kissmetrics

SEPTEMBER 14, 2020

Did you know Google Shopping listings are free for most merchants to use? It gives customers access to a universal shopping cart, shareable lists, and instant checkout with saved payment credentials. What Does the Order Process Look Like on Google Shopping Actions? How to Get Started With Google Shopping Actions.

Merchant Services 358

Merchant Services Payment Services Shipping Costs Shopping Carts 358

Kissmetrics

MARCH 15, 2021

As an online merchant, making your first sale is as symbolic as it is necessary. To make the battle easier to win, below are 24 sure-fire ways to make your first e-commerce sale without spending a ton. For example, visitors to the Shopify blog might be interested in learning about e-commerce and drop shipping.

eCommerce 332

eCommerce Social Media Shipping Costs Merchant Services 332

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. Why is Ecommerce Profitability So Elusive?

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

JULY 23, 2024

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. But that doesn’t mean that the company hasn’t had to do some soul-searching about its role in the new world of commerce.

Merchant Services 289

Merchant Services Shipping Costs Supplies Fulfillment 289

Ecommerce Platforms

AUGUST 9, 2021

If you're a UK entrepreneur who's laying the groundwork for their online business, you may have already started researching payment gateway providers. If that's you, you'll likely know that payment gateways offer different features, terms, and pricing depending on the country you're operating from. Shopify Payments.

Merchant Services 203

Merchant Services Payment Services Payments Shopify 203

BigCommerce

DECEMBER 1, 2017

A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. Not only are they incurring the additional shipping costs, but they also are not able to interact with their purchase in person as they would in a physical store. Why a Great Ecommerce Returns Policy is a Must-Have.

Shipping Costs 419

Shipping Costs eCommerce Merchant Services Shipping 419

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? Choose the right ecommerce solution. Choosing An Ecommerce Platform: Now that you’ve done all the research, it’s time to choose your ecommerce platform, build your store, and launch your online brand.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Kissmetrics

DECEMBER 18, 2020

The e-commerce landscape is becoming more competitive by the day. As such, e-commerce store owners need to find innovative ways to stand out from the crowd. However, Wanelo’s recent decline has made it necessary for online sellers to look elsewhere for the services Wanelo provided. Consider the Number of Users.

Merchant Services 363

Merchant Services eCommerce Social Media Customer Loyalty 363

BigCommerce

MARCH 17, 2017

Once you make it over that hurdle, it’s time to deal with order fulfillment and shipping. And don’t forget about all the other things, like marketing and customer service, you need to focus on to build a successful business. That means you, the store owner, don’t need to keep products in stock or worry about shipping.

Shipping Costs 419

Shipping Costs BigCommerce Shipping Fulfillment 419

Groove

JANUARY 19, 2022

As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey? Mapping the eCommerce Customer Journey. Are you unfamiliar with this term?

eCommerce 349

eCommerce Customer Merchant Services Payment Services 349

Retail TouchPoints

DECEMBER 16, 2022

It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. Darveau-Garneau sat down with Retail TouchPoints to talk about why customer experience and financial viability are intrinsically tied and how ecommerce operators can up their game (and their profit margins). But the ecommerce party is over now.

eCommerce 321

eCommerce Shipping Costs Merchant Services Customer Experience 321

Kissmetrics

JANUARY 31, 2022

There are an estimated 12 to 24 million e-commerce stores. Most e-commerce store owners have no idea how to effectively market their business. They either try to use the same strategies they use for their brick and mortar store (which will fail) or use strategies meant for blogs: not e-commerce stores.

eCommerce Marketing 263

eCommerce Marketing eCommerce Social Media Marketing 263

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy.

Customer Retention 278

Customer Retention Shipping Costs Customer Merchant Services 278

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. That latter reason had me asking these crazy smart, crazy successful folks what was on the horizon for ecommerce in 2018. Because a lot happens in a year within retail and ecommerce.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

MAY 15, 2017

Amazon’s stock price has risen in equal measure, from $18 in 1997 to around $948 at the time of writing –– a 5,166% increase. After all, as the ecommerce industry hits one milestone after the other –– so, too, does Amazon. Ecommerce + Amazon Facts and Stats. Amazon Prime is launched , providing free shipping for 1 million items.

eCommerce 355

eCommerce BigCommerce Shipping Costs Merchant Services 355

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. As businesses adapt to today’s digital economy, many are coming face-to-face with the reality that they lack an ecommerce fraud strategy. These can all be categorized as customer service-type chargebacks.

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

Groove

JUNE 16, 2023

With new online merchants popping up every day, you should be looking to maximize the success of your eCommerce website in every way possible. If you are, you've found the experts with over 15 years of experience in helping online merchants design, build, and grow their eCommerce websites.

Merchant Services 313

Merchant Services Payment Services eCommerce Shipping Costs 313

Retail TouchPoints

JULY 12, 2021

It’s no secret that technology has radically changed buying behaviors for nearly every consumer out there, making the migration to ecommerce critical for retailers that want to remain relevant and competitive in today’s economy. However, not having an ecommerce channel today will almost certainly guarantee losing market share and revenue.

Shipping Costs 279

Shipping Costs eCommerce Merchant Services Shipping Labels 279

lateshipment

NOVEMBER 8, 2023

Everything That Is In Control And That Isn't As an e-commerce merchant, you put in a lot of effort to meticulously curate the stage of the customer journey that is under your control to motivate them to click that “BUY” button, make a successful sale, and bring in profits.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Retail TouchPoints

FEBRUARY 12, 2025

To create these off-Amazon listings, Amazon said it pulls the product information and price directly from brand websites. That service allows brands that sell on Amazon to offer Prime benefits (such as free, fast delivery and order tracking) to customers on their own websites.

Shipping Costs 266

Shipping Costs Merchant Services Customer Experience Information 266

Groove

MARCH 18, 2022

Inventory automation enables eCommerce merchants to create a frictionless back end experience for employees and front end experience for customers. Automating the management of inventory makes it easier for businesses to process and fulfill customer orders, manage data critical for warehouse operations and track inventory levels.

Merchant Services 195

Merchant Services eCommerce B2B Shipping Costs 195

lateshipment

APRIL 23, 2020

More than in almost any other industry, fraud is overwhelmingly present in eCommerce. Fraudsters are leveraging the same technology that merchants are using, making it increasingly easy for criminals to scale their operations. Hacking Alternative Payment Options. Fake eCommerce Returns. Fraudsters are incredibly creative.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

Retail TouchPoints

NOVEMBER 4, 2021

And just like last year, it looks like consumers will respond by turning to ecommerce. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S. Prices have been scaling throughout the entire year, and for the most part, consumers seem to be absorbing those costs.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

APRIL 21, 2022

Amazon is extending Prime benefits to ecommerce sites beyond Amazon.com through the Buy with Prime option. Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns.

Fulfillment 278

Fulfillment Merchant Services Shipping Costs Other 278

BigCommerce

APRIL 25, 2018

The implications for our customers, partners, and industry will be profound, and our entire team is thrilled to partner with Goldman Sachs, a world-class firm and global financial services leader. That summer I joined as CEO, an opportunity I was thrilled to pursue given the immense market opportunity and my career passion for ecommerce.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385