Retail TouchPoints

FEBRUARY 4, 2025

In physical stores, AI-driven digitization of the shopping experience will guide customers via interactive kiosks or smartphone apps, seamlessly integrating online and offline channels. AI agents will drive growth through conversational commerce.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Kissmetrics

OCTOBER 14, 2020

Organic and promoted videos serve multiple purposes for consumers in their increasingly multi-channel B2C journey. More than half of the participants said they switched between search and video channels (Google and YouTube) to make an informed decision about a purchase in a YouTube study.

eCommerce 281

eCommerce Multi-channel Information Channel 281

BigCommerce

SEPTEMBER 28, 2017

Earlier this year, Michael Mandel from Progressive Policy published a piece about the growth of ecommerce sector jobs based on the latest data from the Bureau of Labor Statistics. From 2007 to 2017, the ecommerce sector has created roughly 397,000 new jobs in the United States. What is Multi-Channel Ecommerce Customer Service?

Channel 402

Channel Live Chat Multi-channel Customer 402

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

BigCommerce

FEBRUARY 7, 2018

It’s time to switch ecommerce platforms. It’s time to find the right ecommerce platform fit for your unique business, which means it’s time to issue an RFP. Here are the 176 questions you’ll want clarity on before you begin to narrow down your ecommerce platform choices when approaching a migration. Your Free RFP Template.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

365 Retail

JANUARY 9, 2025

In the fast-paced world of ecommerce, where growth and scalability define success, email marketing remains one of the most critical tools for driving customer engagement and revenue. Adapting to Evolving Marketing Strategies Both Shopify Email and Klaviyo adapt to the evolving needs of ecommerce businesses.

Shopify 98

Shopify eCommerce Multi-channel Social Media 98

Retail TouchPoints

JANUARY 15, 2025

Each sales channel (till, self-checkout, queue-busting, customer service desk) can be designed to use different communication methods and processing paths, ensuring that a single failure wont disable all in-store payment options. A multi layered, end-to-end approach is essential.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

SEPTEMBER 4, 2020

Behavioral Personalization : In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of sales towards e-Commerce. Many e-Commerce sites have experienced increases in traffic and sales volumes equivalent to the holiday period in a normal year. According to the U.S.

eCommerce 195

eCommerce Multi-channel Merchant Services Department Stores 195

BigCommerce

JUNE 21, 2018

ecommerce revenue from auto and parts retail sales are projected to reach $51.6 With automotive ecommerce revenue growing rapidly year-over-year, more and more brands are trying to get in on the action by launching their own websites. 13 Best Automotive Ecommerce Sites. Fastest Growing Automotive Ecommerce Websites.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

BigCommerce

APRIL 24, 2018

Your unique combination of these aspects is unlike that of any other ecommerce business out there – and is why no FUD headline like “Why Your Business Will Fail” or “8 Innovative Ways to Skyrocket Growth” will ever fully apply to your brand. We’ll cover: What an ecommerce platform is. What is an Ecommerce Platform?

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. That latter reason had me asking these crazy smart, crazy successful folks what was on the horizon for ecommerce in 2018. Ecommerce Growth Strategies For 2018. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. For example, in a multi-location retail setup, if a customer makes a purchase in one store, that transaction is immediately recorded in the centralized system.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Forrester eCommerce

NOVEMBER 21, 2018

(CLICK FOR HIGH RES) The channel technology stack is a group of technologies that brands leverage to manage and improve their indirect sales process and partner programs. The channel […].

Channel 419

Channel Multi-channel Technology Management 419

BigCommerce

MARCH 27, 2018

It’s hard not to start any article about B2B or wholesale ecommerce without dropping the market size bomb: Global B2B online sales surpassed $ 7.6 alone, B2B and wholesale ecommerce will top $1.1 B2C ecommerce accounted for $660 billion in 2017. Wholesale ecommerce is already a lucrative channel for plenty of B2C businesses.

B2B 333

B2B B2C eCommerce Multi-channel 333

Retail TouchPoints

JUNE 11, 2021

Just because ecommerce has become reasonably ubiquitous does not mean that in-store retail shopping is dead. In many cases, ecommerce brands are opening brick-and-mortar locations. Why Ecommerce is Expanding to Brick-and-Mortar. Attribution for Both Ecommerce and Brick-and-Mortar.

Multi-channel 279

Multi-channel eCommerce Marketing Consumer 279

BigCommerce

JULY 25, 2017

I talk to 3-5 ecommerce owners or business operators each week. What’s magical in ecommerce content? Something that speaks not only to ecommerce businesses looking to grow (though yes, primarily to them) but also to the human nature of running and scaling an idea that is now real, tangible and likely providing all of your income.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Steve Dennis

DECEMBER 30, 2024

With a few exceptions, valuations for most high profile “disruptor” brands have collapsed and many are now turning to wholesale channels to expand their reach and lower customer acquisition costs. There is simply too much multi-line retail capacity chasing too little demand, along with poor growth prospects.

Retail 167

Retail Multi-channel Department Stores eCommerce 167

Groove

FEBRUARY 27, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

BigCommerce

APRIL 26, 2018

From general Amazon growing pains to government regulation, part of the report took a hard look at some of the major issues and potential risks ahead that all ecommerce retailers need to consider (as Amazon third-party retailers or otherwise). Channel expansion and high-growth pains. Let’s take a look at those next. Image source.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. These brands span the gamut of ecommerce verticals, proving no online experience is silo-ed from how modern consumers shop – no matter what they buy. Customer Loyalty.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Retail TouchPoints

JUNE 27, 2023

When it comes to ecommerce, the answer is a resounding “yes.” Here are just a few that will positively disrupt ecommerce: 1. Retailers and brands spend weeks or months mapping new products and catalogs to online channels. Retailers and brands spend weeks or months mapping new products and catalogs to online channels.

eCommerce 279

eCommerce Multi-channel Multichannel Channel 279

BigCommerce

OCTOBER 12, 2017

There are plenty of online articles out there –– heck, we even ran one –– where industry experts and influencers advise of which seasonal marketing strategies online brands and ecommerce marketers should use to ensure their store gets a fair share of the holiday ecommerce revenue. When Holiday Ecommerce Sales Spike.

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

BigCommerce

JANUARY 23, 2018

Here is what I’ll cover: What’s in Our Ecommerce Replatforming Guide. Your 3 options when it comes to ecommerce technology. The 6 steps to an ecommerce re-platforming and migration. I’ll give you an ecommerce replatforming checklist. It is pay-to-play in so many channels: Adwords. I explain how. The #1 rule?

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

BigCommerce

FEBRUARY 14, 2019

Walmart describes itself as the largest multi-channel retailer and provides sellers with an opportunity to get their products in front…

Multi-channel 333

Multi-channel Channel Retail eCommerce 333

Retail TouchPoints

JULY 4, 2022

If you have an ecommerce site, you need to prepare for this change — and fast. In this guide, I’ll help you get started by explaining: How Google Analytics 4 is different from Universal Analytics What this change means for your ecommerce site And which three migration mistakes you need to avoid.

eCommerce 296

eCommerce SEO Recommendation Events 296

Kissmetrics

MARCH 2, 2021

Example 1: An E-Commerce Company. In this example, we take a fictitious e-commerce company that sells organic food products. However, in this ecommerce company, they are struggling to keep customers and most of the customers make only one purchase. What About CAC Per Marketing Channel?

Customer 350

Customer eCommerce Multi-channel Channel 350

Forrester eCommerce

MAY 5, 2017

multi-channel retail. Headlines span the past seven years touting the doom of retail: Bankruptcies Aren't Proxies For Retail Market Health… Retail bankruptcies numbered 20 in 2008, and this year they are tracking higher, but you can still count them on two hands. [1] growth in the retail market. [3] retail apocalypse.

Multi-channel 311

Multi-channel Retail eCommerce Marketing Channel 311

365 Retail

MARCH 19, 2025

The e-commerce sector has seen major technological changes and dramatic growth over the last half-decade. Acquisition costs have risen dramatically for e-commerce businesses over recent yearsin some cases by over 200%. Todays consumers arent always buying from standard e-commerce websites.

Payment Services 59

Payment Services eCommerce Banking Small Business Retail 59

BigCommerce

JUNE 1, 2017

Keep your ecommerce store running as smoothly as possible. Managing your inventory properly across all of your sales channels helps to lower your product cost and increase shipping speed – ultimately earning you increased customer loyalty and love. Want to use Skubana to help manage your multi-channel inventory?

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

Optimizely

MARCH 19, 2019

When it comes to ad attribution across channels like Facebook, Instagram, and Google, many marketers only look at cost-per-click (CPC). They get excited by the number of clicks on their ads, invest more in the channels that led to the most clicks, and consider their job done. So how do you effectively measure ecommerce ad attribution?

eCommerce 259

eCommerce Multi-channel B2C Social Media 259

Kissmetrics

SEPTEMBER 9, 2020

She built her online store using Shopify, one of the best ecommerce platforms on the market. And the most significant thing standing in the way of your own $500k success story is deciding which ecommerce platform is right for your new store. How to choose the best ecommerce platform for you. Physical vs digital products.

eCommerce Platforms 307

eCommerce Platforms eCommerce Payment Services Payments 307

Kissmetrics

DECEMBER 9, 2020

The Top Five Options for the Best Inventory Management Software: Cin7 — Best for Enterprise Resource Planning QuickBooks Commerce — Best for Wholesale Business Upserve — Best for Restaurants Zoho Inventory — Best for Multi-Channel Retailers Ordoro — Best for eCommerce Websites. Key Features.

Management 233

Management Payment Services Shipping Costs Multi-channel 233

Retail TouchPoints

JULY 25, 2022

The solution is designed to provide the visibility and insights needed by the supplier’s growing multi-channel businesses, including independent retailers, ecommerce and chain retail channels. With GAINS, we will more easily serve our multi-channel business.”.

Multi-channel 278

Multi-channel Supplies Channel eCommerce 278

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Retail TouchPoints

JULY 31, 2023

Ecommerce brands that have been resisting Google’s gentle nudges toward data-driven attribution can no longer drag their feet. Here’s why Google is deprecating these models, how the move affects ecommerce companies and what brands and retailers should do to respond. What can Ecommerce Companies Learn — and What Steps Should They Take?

Multi-channel 242

Multi-channel eCommerce Channel Marketing 242

Optimizely

AUGUST 15, 2018

What’s coming next in ecommerce? As the Editor in Chief for Shopify Plus , Aaron has deep insights into the rapidly changing world of ecommerce — especially how new brands are building audiences of loyal and engaged customers. How to start a successful ecommerce brand from the ground up. …and much more.

eCommerce 305

eCommerce Marketing Mobile Shopify 305