Forrester eCommerce

APRIL 23, 2024

But operating models haven’t always kept up — and the mismatch means that old operating models impede the optimization of cloud IT. Cloud has driven enterprise IT transformation with speed and scale that was simply impossible with data centers alone.

Operations 458

Operations Customer 458

Kissmetrics

NOVEMBER 18, 2020

If you ever plan on finding investors, partners, or employees for your e-commerce startup, you’ll need to know how to create a business plan. In this guide, I’m breaking down step-by-step everything you need to know about creating a powerful e-commerce business plan. What is an E-Commerce Business Plan?

eCommerce 278

eCommerce PPC Operations SEO 278

Retail TouchPoints

SEPTEMBER 11, 2020

All eyes have shifted to e-Commerce as, according to a recent Forrester survey, 42% of consumers do not plan to return to stores after stay-at-home orders are lifted. [1]. E-Commerce has become and will remain the primary selling channel for most retailers. Invaluable Customer Service. The Brand Matters.

eCommerce 202

eCommerce Operations Fulfillment Customer Loyalty 202

lateshipment

FEBRUARY 12, 2024

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. ICYMI, here’s the first part of this article — e-commerce memes that exclusively cover just the order delivery phase. You can either do this or do not do this.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Kissmetrics

NOVEMBER 20, 2020

High-quality video content is a great way to showcase products professionally in an e-commerce store. If you’re not sure about product videos for e-commerce, or you don’t know where to invest your money, then free video editing software is a great place to start experimenting. But don’t get overwhelmed!

eCommerce 360

eCommerce Subscription Demo eCommerce Platforms 360

Forrester eCommerce

FEBRUARY 12, 2024

AIOps and observability have become crucial for businesses seeking to optimize their IT operations. In Take Seven Steps To Implement AIOps And Observability For IT Operational Insights, you will learn how to successfully implement AIOps and observability by following a seven step approach.

Operations 400

Operations Customer Experience Technology Improvements 400

Forrester eCommerce

FEBRUARY 12, 2024

In Start With The Right Strategy And Approach For AIOps And Observability For IT Operational Insights, you can begin exploring the best practices for AIOps and Observability and what aspects you need to consider when embarking on the delivery of these.

Operations 413

Operations Information Technology 413

lateshipment

FEBRUARY 22, 2024

Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. The vintage fashion retailer will use Cart.com’s third-party logistics solutions and outsource fulfillment capabilities out of the solution provider’s New Jersey facility. ”

Fulfillment 276

Fulfillment Omnichannel Operations Fashion 276

Fabric

SEPTEMBER 22, 2023

In e-commerce, monolithic designs lead to unified and self-contained systems that handle various aspects of an online store, including catalog management, cart and checkout, payment processing, order management, customer management, and more. For many e-commerce businesses, a monolith is all they’ll need.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

Groove

FEBRUARY 13, 2024

Ali shares insights into the eCommerce tech stack critical to her success, highlighting the synergy between Shopify, Klaviyo, and ShipStation in streamlining operations and enhancing customer engagement. Ethan is an industry expert in eCommerce, e-marketing, and the dynamic technologies behind them.

Apparel 370

Apparel eCommerce Travel Shopify 370

Fabric

OCTOBER 12, 2023

Sneak peaks and previews into some of the most electrifying trends in tech is one of the perks of having a finger on the pulse of e-commerce. From the rapid proliferation of mobile shopping to new omnichannel retail models , the buzz surrounding the future of commerce has never been more exciting. How did we get here?

eCommerce Platforms 130

eCommerce Platforms eCommerce Technology Operations 130

Fabric

MAY 2, 2023

Nowhere is this more apparent than in e-commerce, where companies are moving away from monolithic software architectures and towards modular, microservices-based architectures. It’s especially important in e-commerce where headless and modular commerce have become the backbones of successful e-commerce businesses.

eCommerce 130

eCommerce Payment Services Information Management 130

Fabric

MAY 2, 2023

Nowhere is this more apparent than in e-commerce, where companies are moving away from monolithic software architectures and towards modular, microservices-based architectures. It’s especially important in e-commerce where headless and modular commerce have become the backbones of successful e-commerce businesses.

eCommerce 130

eCommerce Payment Services Information Management 130

Fabric

OCTOBER 2, 2023

API endpoints in e-commerce serve as specific URLs or URIs that enable communication and data exchange within an e-commerce system. They are vital components that facilitate various functionalities and interactions in e-commerce development. HTTP 200 OK).

eCommerce 130

eCommerce Payment Services Document Shopping Carts 130

Retail TouchPoints

FEBRUARY 22, 2022

Board of Directors announced that the company’s ecommerce operations will remain integrated within the larger business, not spun off into a separate company. . Activist investor Jana Partners took a stake in Macy’s in October 2021 and pushed the company to separate its ecommerce business from its brick-and-mortar operations.

Operations 287

Operations eCommerce Omnichannel Supplies 287

RetailWire

MARCH 29, 2024

Kroger, the grocery chain, has announced the closure of three spoke facilities in its e-commerce operations in Texas and Florida. This decision marks a strategic shift for the company in its efforts to streamline operations and enhance efficiency.

eCommerce 105

eCommerce Operations 105

Forrester eCommerce

SEPTEMBER 15, 2023

Revenue Operations requires new capabilities, new processes, and a change-agent mindset from leaders which can propagate myths and misconceptions.

Operations 447

Operations Customer Marketing 447

Groove

FEBRUARY 4, 2022

If you found this article on the web, you are likely a B2B Wholesale business that is looking to expand your operations into the eCommerce space. You’re on the right track, as eCommerce continues to grow in popularity exponentially year over year. What eCommerce Tools can B2B wholesalers leverage. Phone Order Customers.

Payment Services 195

Payment Services B2B Operations Shipping Costs 195

Retail TouchPoints

AUGUST 31, 2020

Saadia Group won the bankruptcy auction for RTW Retailwinds ’ New York & Company and Fashion to Figure e-Commerce business and related intellectual property for a cash purchase price of $40 million plus assumption of certain liabilities, including honoring gift cards.

eCommerce 264

eCommerce Subscription Gifts Fashion 264

Retail TouchPoints

JULY 7, 2020

Retail Ecommerce Ventures LLC, which purchased the brand assets of Dressbarn from Ascena Retail Group in 2019, has offered $20 million for the intellectual property and e-Commerce business assets of Pier 1 Imports.

eCommerce 226

eCommerce Books Shipping Operations 226

Kissmetrics

APRIL 8, 2021

IaaS is one acronym you might have seen, but what does it mean, and how can it affect your e-commerce store? Along with PaaS and SaaS , these acronyms describe the different ways businesses can use cloud technology, and choosing the right one for your e-commerce store can make a big difference.

eCommerce 258

eCommerce Shopify Magento Technology 258

Forrester eCommerce

APRIL 23, 2024

Operating models optimize organizations to drive value in dynamic B2B markets. Forrester's High-Performance Operating Model Framework helps align all aspects of the organization to deliver customer value and prioritize decision-making.

B2B 243

B2B Operations Customer Marketing 243

Retail TouchPoints

MARCH 3, 2023

The ecommerce site closed on March 2, and the company expects to wind down its brick-and-mortar operations by late June 2023. Nordstrom’s Canadian operations employ approximately 2,500 people. “We We entered Canada in 2014 with a plan to build and sustain a long-term business there,” said Erik Nordstrom, CEO of Nordstrom Inc.

Operations 288

Operations Department Stores eCommerce Supplies 288

Forrester eCommerce

APRIL 10, 2024

This is the last of a three-part IT operational insight blog series that aligns with the complementary research reports from Forrester. Click the links for part one and part two of the free blogs for a complete perspective on operational insights delivered by AIOps and observability.

Operations 243

Operations Management Blog Information 243

Groove

JUNE 20, 2024

Enlisting the support of a Shopware partner helps wide-reaching e-commerce operations attain customer satisfaction goals. Approximately 34 percent of consumers make at least one purchase weekly, and e-commerce is expected to grow by nearly 9 percent this year alone. percent of all sales in 2023.

Merchant Services 195

Merchant Services eCommerce Payment Services SEO 195

lateshipment

OCTOBER 30, 2023

However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. E-commerce post-purchase is a missed opportunity in the current state The ‘post-purchase customer experience (CX)’ is an integral but often overlooked function in any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Forrester eCommerce

JULY 18, 2017

An interview I did with E-commerce Brasil published online today in Portuguese. The State of Retail eCommerce in Brazil" series gave us an intereting look at eCommerce in Brazil during a difficult economic situation in the country. But eCommerce in Brazil is still growing through difficult economic times.

eCommerce 286

eCommerce Online Retail Operations Retail 286

lateshipment

JULY 17, 2023

Shipping is one of the top expenses for e-commerce businesses. Thus, it’s important for e-commerce businesses to find ways to save on shipping costs, if they’re looking to thrive in the long run. Conclusion Shipping is an essential part of running an e-commerce business, but it doesn’t have to be expensive.

Shipping Costs 130

Shipping Costs eCommerce Shipping Management 130

Fabric

OCTOBER 26, 2023

API calls are the lifeline of modern e-commerce, serving as the invisible threads that connect digital platforms and enable seamless interactions. Using API calls, there is no need to reinvent the wheel in e-commerce. API calls are made in everyday e-commerce operations at various levels: 1.

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

Fabric

MAY 9, 2023

Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. One solution for orchestrating commerce services is to use an event bus/router with Amazon EventBridge.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Fabric

MAY 9, 2023

Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. One solution for orchestrating commerce services is to use an event bus/router with Amazon EventBridge.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Fabric

MAY 9, 2023

Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. One solution for orchestrating commerce services is to use an event bus/router with Amazon EventBridge.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Retail Technology Review

JUNE 22, 2021

Nutravita, a fast-growth e-commerce supplement company, has selected James and James Fulfilment to provide a fully outsourced e-commerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

eCommerce 137

eCommerce Fulfillment Operations Consumer 137