Retail TouchPoints

FEBRUARY 26, 2025

Ecommerce cybersecurity and fraud prevention are almost always handled by different teams, but that doesnt mean theyre completely independent activities. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.

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Payment Services eCommerce Shipping Costs Supplies 236

BigCommerce

JANUARY 15, 2021

Opening your ecommerce store is exciting. You’ve created and sourced your products, you’ve built an awesome website, and now it’s…

Payment Services 461

Payment Services eCommerce eCommerce Technology Technology 461

Kissmetrics

SEPTEMBER 4, 2020

So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. Therefore, this post will cover everything you need to know about choosing the right credit card processing company.

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Payment Services Merchant Services Payments eCommerce 269

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success?

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Payment Services Merchant Services Payments eCommerce 264

Retail TouchPoints

APRIL 3, 2025

Yet, in 2024 alone, large enterprises lost an average of $104 million due to underutilized technology, disjointed strategies, and low adoption rates. How can businesses simplify their commerce tech stack without sacrificing performance? How can businesses simplify their commerce tech stack without sacrificing performance?

eCommerce 147

eCommerce Payment Services White Paper Subscription 147

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. However, the massive increase in overall data and data diversity requires new compute and storage technologies. With a strong data orchestration layer, it becomes possible for organizations to unify data inside a technology ecosystem.

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Retail TouchPoints

JULY 13, 2023

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.

Merchant Services 246

Merchant Services Payment Services Payments Banking 246

Retail TouchPoints

AUGUST 11, 2021

Among the many obstacles that retailers now face, data compliance and security continue to be a major challenge, especially given the high volumes of personally identifiable information (PII) and payment card information (PCI) that retailers process on a daily basis. An Introduction to PCI Compliance.

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Payment Services Retail Electronics Information 264

Retail TouchPoints

JULY 2, 2024

In fact, the financial services firm UBS projects that the market will hit $1.5 It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. Streamline Cancellations to Cut Chargebacks One effective way to reduce chargebacks is by simplifying the cancellation process.

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

SEPTEMBER 10, 2021

Why is payment orchestration suddenly getting so much attention? Payment orchestration is no longer optional. Retailers knew 15% of their business was digital, and their ecommerce channel was growing. A retailer’s digital ecommerce channel suddenly became critical for growth. A No-Win Payments Scenario.

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Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

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Payment Services Retail POS Fulfillment 138

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. That is, which ecommerce platform you choose to power your business and ready it for scalable, long-term growth. Why brands use them.

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eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. retailers accounted for 62% of such incidents globally.

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Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% The ultimate approach that smart ecommerce companies follow in that regard is automation. The power of ecommerce automation is typically two-fold.

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eCommerce Payment Services Channel Social Media 363

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

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Merchant Services Payment Services Payments Consumer 330

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 360

Payment Services Cryptocurrencies Social Media Telecommunications 360

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Forrester eCommerce

FEBRUARY 2, 2022

The future of payments will see firms shift focus from consumers toward businesses, embedding payment technology (not payments), and programmable payments in a quest to mitigate complexity.

Payments 369

Payments Payment Services Technology Consumer 369

BigCommerce

MAY 4, 2018

IRCE is arguably the ecommerce industry’s biggest and most influential annual event. The chatter was a mix of ecommerce technicalities, marketing strategies and a bunch of “I haven’t seen you in forever!”. IRCE is the who’s who of ecommerce – and it doesn’t discriminate. IRCE is a who’s who of ecommerce professionals.

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Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

AUGUST 19, 2020

But in reality, in the wake of COVID and the resulting shift to e-Commerce as the order of the day, retailers and brands outside of the Big Box set are scoring big wins with customers, and proving without a shadow of a doubt that they can thrive while remaining independent of giant e-Commerce marketplaces. . e-Commerce.

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eCommerce Merchant Services Games Payment Services 274

BigCommerce

APRIL 26, 2018

From general Amazon growing pains to government regulation, part of the report took a hard look at some of the major issues and potential risks ahead that all ecommerce retailers need to consider (as Amazon third-party retailers or otherwise). The risks of international operations. Amazon Prime has over 100 million users.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

FastSpring

OCTOBER 23, 2024

So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces charge? Very simply, a merchant of record (MoR) is a legal entity that sells services or goods to a customer. How Is an MoR Different From a Payment Service Provider ?

Merchant Services 148

Merchant Services Payments Payment Services Games 148

Retail TouchPoints

SEPTEMBER 9, 2022

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. . Local and independent grocers are so important to the grocery ecosystem.

eCommerce Platforms 296

eCommerce Platforms Payment Services eCommerce Fulfillment 296

BigCommerce

FEBRUARY 7, 2018

It’s time to switch ecommerce platforms. It’s time to find the right ecommerce platform fit for your unique business, which means it’s time to issue an RFP. To help you begin this process as easily as possible, my team is giving away the templatized RFP we offer to large merchants we speak with who are just beginning on this journey.

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Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

NOVEMBER 8, 2024

What’s powering next-gen commerce experiences? It’s a profound and weighty question to ask, especially with so many technologies evolving so quickly. Obviously, we all love [ecommerce], because there are times when I just need an item now, but it loses a little bit of humanity,” Beitler explained.

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Shopping Carts Payment Services Jewelry Consumer 298

Retail TouchPoints

OCTOBER 30, 2023

As we navigate the complexities of global commerce, the need for efficient and transparent international transaction methods becomes increasingly apparent. One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). Benefits for Retailers 1. trillion in 2022.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Forrester eCommerce

AUGUST 5, 2021

Forrester is launching new research focusing on technology innovation in the B2B payments space. We are on the lookout for companies that are automating and adding value to B2B payments services, particularly those driving innovation.

Payment Services 322

Payment Services B2B Technology Financial Services 322

Retail TouchPoints

OCTOBER 18, 2024

The first step in helping to prevent retail fraud, while fortifying the digital experience, is actually to face the fear of AI head-on and embrace the power of this emerging technology. Decentralized identity eliminates the need for users to provide unnecessary amounts of personal information in order to access a service.

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Consumer Technology Payment Services Information 305

Retail TouchPoints

MAY 22, 2024

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

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Payment Services Shipping Costs Shopify Payments 324

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Retail 277

Retail Payment Services Consumer Management 277

365 Retail

MARCH 19, 2025

The e-commerce sector has seen major technological changes and dramatic growth over the last half-decade. The payments landscape in 2025 is equally dynamic, and businesses embracing the latest fintech solutions are reaping the benefits in a market where consumers are now more demanding than ever.

Payment Services 59

Payment Services eCommerce Banking Small Business Retail 59

Groove

JULY 22, 2024

Choosing the correct Shopify payment gateway is a decision that eCommerce retailers should not take lightly. Each payment gateway has its own series of benefits and challenges associated with the service. Before diving into the five payment gateways on this list, let's briefly discuss what a payment gateway is.

Payment Services 195

Payment Services Merchant Services Payments Shopify 195

BigCommerce

MARCH 13, 2018

Technology is restructuring how money moves. From crypto-currencies to peer-topper payments and one-click checkouts, modern innovations are shifting the basic payment infrastructure of our economy. 2007: Both the iPhone and the Droid operating system are released.?. And the wallet is its next target. Exposed numbers?.

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Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

NOVEMBER 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. Internet payments mean more purchases. trillion in 2023.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Retail TouchPoints

OCTOBER 21, 2024

With the rise of ecommerce, direct-to-consumer (DTC) retailers are particularly vulnerable as their online-only presence provides fertile ground for fraudulent activities. In these cases, customers dispute legitimate charges with their credit card companies, falsely claiming non-receipt of goods or dissatisfaction with services received.

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Retail Payment Services Technology Payments 278

BigCommerce

AUGUST 17, 2018

You’ve probably noticed that there are dozens of SaaS products on the market claiming to ease your transition into ecommerce. We’ll look at how three ecommerce professionals were able to transition from brick-and-mortar to online shopping. For Tahnee Elliott, identifying and servicing her primary market was especially easy.

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Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

JUNE 8, 2022

This led to an increase in ecommerce sales by 14.2% As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies.

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Merchant Services Payment Services Payments eCommerce 246