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6 Post-Purchase Pain Points & Solutions for E-commerce Customers

lateshipment

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). 6 Pain Points For E-Commerce Customers In The Post-Purchase Phase And How You Can Fix Them 1.

eCommerce 130
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Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Retail TouchPoints

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. Still, the cost of chargeback fraud is simply too high to ignore.

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eCommerce Site Analysis - The Basics

Groove

eCommerce is constantly evolving and your strategy should be too. The first step in your eCommerce strategy moving forward should be a thorough eCommerce site analysis. Keep reading to see a few of things I look for while auditing an eCommerce website. Do you have the option to begin the checkout process as a guest?

eCommerce 335
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Best E-commerce Checkout Page Practices to Boost Conversions

lateshipment

The same scenario can happen to a customer who is shopping at your e-commerce store. As an e-commerce merchant, you don’t want a potential customer to quit half-way through a purchase. It is in the best interest of your business to make the checkout process simple for users so that they become happy customers.

eCommerce 130
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How This B2B Merchant Tripled  Revenue With BigCommerce

Groove

Having been in business for over 70 years, this client has a vast wealth of knowledge in their industry. Unfortunately, their eCommerce platform was unable to facilitate transactions for most products offered, requiring customers to order through a phone call. Luckily, BigCommerce offers these features natively on the platform.

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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023.

Payments 286
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COVID Changed The Game For E-Commerce – And ‘Microservices’ Are Every Brand’s Secret Weapon

Retail TouchPoints

But in reality, in the wake of COVID and the resulting shift to e-Commerce as the order of the day, retailers and brands outside of the Big Box set are scoring big wins with customers, and proving without a shadow of a doubt that they can thrive while remaining independent of giant e-Commerce marketplaces. . e-Commerce.

eCommerce 274